Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Voir plus

Noté 5 sur 5 étoiles

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Voir plus

Noté 5 sur 5 étoiles

Cliff did an excellent job reversing his 6 wheeled tanker down my narrow 100 yard drive. He arrived on time and got the job complete.

Noté 1 sur 5 étoiles

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

757 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding service

From the very first visit from Metrorod to the completion of the job all the staff were wonderful. The gentlemen who did the actual work on my drains were all polite,friendly, speedy, efficient, punctual. They explained what they were doing and left no mess at all.
The office staff were also wonderful.

2 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

The guys from Metrorod went over and above as the survey proved more difficult than expected.
All of the Metrorod staff were professional and friendly and explained everything carefully.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lynn

What a very helpful company done everything to maje it easier for the occupier so helpful and polite recommend this company 10/10 for service

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick response time and excellent service

We're very pleased with the quick response time, professional and friendly service we've received. The problem was explained to us clearly and sorted out quickly, with everything cleared up spotlessly afterwards. Not cheap but definitely reliable and effective.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Once again my drain blocked

Once again my drain blocked. This company is first class in customer negotiation and performance in finding the culprit a piece of vynyl tile. Hugh explained to me with a fantastic attitude. Wow what a professional company xxxxx

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The man that came to my property was…

The man that came to my property was polite clean and found a drain that’s outside that hasn’t been found before so hopefully my damp in my property will disappear.thank you Metro Rod good job done 👍

26 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

First experience empty of a cesspit

Booked an empty of a cesspit, waited over 2 weeks for availablity. First time using the company. We have a 10,000 Gallon tank so ordered a 4-5000 truck. Didn't show up, had to ring to find out what happened, driver couldn't find house, rang wrong number despite it being on order so gave up. Offered to send a tiny 1000 truck next day which I said is no use. Eventually sent a massive truck few days later but due to parked cars couldn't get in drive so had to ring for another truck the size originally ordered. Payment system is very slow and frustrating, driver rings, has to wait for someone to answer for me to pay over the phone. Need online handheld system that can process payments. Staff very friendly and helpful

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

They cleared my blockage that was further down the drain that another company failed to clear. They were very professional and punctual.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Emergency weekend call out.

Arranged an emergency call out through Tom.
Ben arrived just over an hour later to a flooded shop cellar.
Straight to work, no complaints and got the access hatch up in said flooded cellar.
A good jetting cleared the drains, water levels dropped, and thought that was job done....
No. Ben then got the wet vac out and did his best to clear all that was left..
Polite and smiling all the time.

Excellent service.

27 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service & quick

Great service, super responsive and quick. Engineer who came was patient and explained everything to me very well.

16 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Not great

Not great. Had to have them out twice as job wasnt done 1st time as stated. Gutters were still full of weeds.. Am now waiting for repairs to leaking gutters caused by cleaning. Staff member was friendly and courteous though.

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Came promptly

Came promptly, cheerful and helpful. Resolved the blockage in no time. No fuss, no mess, excellent

25 septembre 2025
Avis spontané

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