Jason Taylor identified the problem (broken pipe) Explained what caused it and how to prevent it. He added handles to the plinth to make access easier if I should ever need to remove it again He’s a c... Voir plus
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The effeciency & professionalism of the team of Technician/ plumbers are a credit to your company. Sandesh & Keiran did a great job with the problems on the pipes. They are an excellent team,... Voir plus
L'entreprise a répondu
Came out as emergency on Sunday within an hour. Diagnosed the problem and made a temporary fix. Very pleasant and thorough. Returned today with necessary part and completed the task. Very tidy and cl... Voir plus
L'entreprise a répondu
Speed of response excellent, especially as very hot Bank Holiday Monday. Faulty toilet valve had us concerned about potential leak behind sealed unit. Fixed quickly and efficiently and panel neatly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Plombier
- Service d'installation du gaz
- Chauffagiste
- Fournisseur de chauffe-eau
- Service de réparation de radiateurs
- Fournisseur de pompe à eau
Écrit par l'entreprise
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Coordonnées de contact
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Royaume-Uni
- 01737833888
- office@metserveltd.com
- metserveltd.com
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Excellent service.
Simon knew straight away what was causing the problem.
Very knowledgable and problem was fixed quickly and efficiently.

Réponse de Met Serve Ltd
Had a problem with a tap/sink.
Had a problem with a tap/sink.
All sorted by Jason Taylor. Very professional, identified the problem very quickly and resolved the issue.
A Friendly and approachable guy. Answered all my questions patiently.
A valuable asset and excellent representation of your company.
Keep up the good work.

Réponse de Met Serve Ltd
Visit April 2026
Visited by Jack Waite, he rang before arriving and resolved the problem very quickly & efficiently. He was very considerate and polite and explained everything very clearly. He left everything clean & tidy

Réponse de Met Serve Ltd
Job Number DY-WO-5874848
Job Number DY-WO-5874848. Many thanks to Simon who carried out a repair to the pipework leading into the boiler. Quick fix and had us up and running in 20 minutes. Reassuring and friendly service.

Réponse de Met Serve Ltd
Bath tap leak
Went to great lengths to solve the issue, visiting a number of times to make sure the bath/tap issue was 100% fixed; courteous and professional on every occasion.

Réponse de Met Serve Ltd
Excellent work by Metserve Dyno.
Jack Waite came to solve the leaking drain in the kitchen. He was very polite and professional with his work. Fixed the leak so Happy Days !

Réponse de Met Serve Ltd
I was visited by Mr Jack Fowler this…
I was visited by Mr Jack Fowler this morning, he phoned prior to arriving and said about w what time he thought he would arrive. He arrived early and completed the job efficiently and explained what he was doing and answered any questions I asked. Prior to leaving he cleaned up.

Réponse de Met Serve Ltd
We had our second visit this time to…
We had our second visit this time to put a new cartridge on the shower as the hot and cold water was hard to set. The lime scale in the water had eroded it over the time. Simon had been out to sort the one in the bath, the customer service we received yet again from Simon was second to none. He also fitted a descaler so this would sort all the issues with the limescale. We can’t speak highly enough of Simon, does his job brilliantly and such a nice guy. Job JB5819823. Good communication from Metserve, would recommend.

Réponse de Met Serve Ltd
Very prompt and helpful service
Very prompt and helpful service. Frank was very easy to deal with and willing to think outside the box to ensure the issue was resolved. Very happy to recommend

Réponse de Met Serve Ltd

Réponse de Met Serve Ltd
Perfect service in a timely manner
Perfect service in a timely manner, job number was 5873883

Réponse de Met Serve Ltd
Jason
Jason, the Engineer went way above our expectations to resolve our problem. He was here until nearly 9pm, giving us hot water and central heating. Unfortunately there appears to be a leak on the system, consequently we lost hot water and central again.

Réponse de Met Serve Ltd
Jack Fowler
We were very lucky to have Jack Fowler round to deal with our plumbing issue.
He was AMAZING! 5 ⭐️

Réponse de Met Serve Ltd
Aaron Fletcher was excellent
Aaron Fletcher was excellent, all work was completed and now taps works without leaks. Friendly and polite and explained everything to us very well.

Réponse de Met Serve Ltd
Jack Waite was my engineer he was a…
Jack Waite was my engineer he was a really nice young man, the jobs were not easy but he. Just got on with them.he is a credit to your firm. Very respectful he even sorted a leak we did not know we had. It’s comforting to know your staff are nice especially as we are old pensioners. Thank you Jack. And Dyno.

Réponse de Met Serve Ltd
The Engeneer James Heaps was just brilliant. Great job, very please indeed.
The Engeneer James Heaps was just brilliant.

Réponse de Met Serve Ltd
Fixed leak efficiently and worked very…
Fixed leak efficiently and worked very professionally

Réponse de Met Serve Ltd
Job reference DYWO 5695828
Job reference DYWO 5695828
I would like to leave a review for the plumber Steve Jordan who attended my property to repair pipework from toilet to soil pipe.
Toilet was getting blocked every 4-6 weeks. Absolute nightmare!.
The work was particularly difficult due to access, and took many hours to complete, but throughout the entire job he remained steadfast, professional, and extremely hardworking. He approached the problem with patience and determination, and his knowledge and skill were very clear to see.
He did not rush the job and made sure everything was repaired properly and working correctly before leaving.
I was very impressed with his professionalism, attitude, and the quality of his workmanship. He was polite, and clearly very good at his job. I would not hesitate to recommend him to anyone needing plumbing work done. (As a BGas, Electric/ plumbing /Boiler service homecare customer of 22years he is one of best Tradesmen that has attended to any breakdown issues that my family have dealt with.

Réponse de Met Serve Ltd
Stefan was very professional
Stefan was very professional, when he walked in he listened to what i had to say about the leak and followed on with the repairs. After completing the repair he made me aware of the work carried out. The work area was clean when I inspected after the work had been completed and I am very happy for that. Thank you Stefan. Hope to see only you again in the future when I call for a repair

Réponse de Met Serve Ltd
Visit to fix our kitchen sink waste
Olly came to fix our kitchen sink waste fitting today. He did an excellent professional job, explaining what he was doing as he went along. He made sure that there were absolutely no leaks after changing it out, staying on to replace the overflow which was quite a challenge after the original kitchen installers appear to have glued the screw holding the overflow in place. He also made sure that he cleared up after he completed the work. 10 out of 10 Olly!

Réponse de Met Serve Ltd
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