Jason Taylor identified the problem (broken pipe) Explained what caused it and how to prevent it. He added handles to the plinth to make access easier if I should ever need to remove it again He’s a c... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The effeciency & professionalism of the team of Technician/ plumbers are a credit to your company. Sandesh & Keiran did a great job with the problems on the pipes. They are an excellent team,... Voir plus
L'entreprise a répondu
Speed of response excellent, especially as very hot Bank Holiday Monday. Faulty toilet valve had us concerned about potential leak behind sealed unit. Fixed quickly and efficiently and panel neatly... Voir plus
L'entreprise a répondu
Came out as emergency on Sunday within an hour. Diagnosed the problem and made a temporary fix. Very pleasant and thorough. Returned today with necessary part and completed the task. Very tidy and cl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Plombier
- Service d'installation du gaz
- Chauffagiste
- Fournisseur de chauffe-eau
- Service de réparation de radiateurs
- Fournisseur de pompe à eau
Écrit par l'entreprise
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Coordonnées de contact
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Royaume-Uni
- 01737833888
- office@metserveltd.com
- metserveltd.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visit to fix our kitchen sink waste
Olly came to fix our kitchen sink waste fitting today. He did an excellent professional job, explaining what he was doing as he went along. He made sure that there were absolutely no leaks after changing it out, staying on to replace the overflow which was quite a challenge after the original kitchen installers appear to have glued the screw holding the overflow in place. He also made sure that he cleared up after he completed the work. 10 out of 10 Olly!

Réponse de Met Serve Ltd
Repair leak
Had Craig B, come to repair a leak. Very professional, explained everything. Left area clean after repair.

Réponse de Met Serve Ltd
Professional and courteous
Engineer was courteous and professional. The job was attended to and completed to my satisfaction.

Réponse de Met Serve Ltd
Quick and Tidy
Good communication about issue and options - quick and tidy work done - thank you

Réponse de Met Serve Ltd
Fast, efficient and effective…and a nice bloke
I logged an engineer visit at 7.15 pm and Simon arrived just after 9. He identified the problem with my leaking toilet, told me what it was and what he was going to do.
Replaced all faulty parts and now everything is working as it should.
JB5853622

Réponse de Met Serve Ltd
Frank Matthews did a splendid job…
Frank Matthews did a splendid job fixing some old taps that were leaking and replaced one which was very old and was spraying everywhere anytime I tried to wash my hands. He also went the extra mile to see if he could improve the water pressure in the kitchen. What a chap! 5 stars for sure.

Réponse de Met Serve Ltd
Reinstall of a water tank
I am a disabled person and there was a split in the main water tank. As soon as Metserve Dyno Engineer arrived, they assessed the situation and then put everything in motion to get a new tank installed as quickly as possible. The engineer was very knowledgeable, friendly, respectful and helpful. It was an exceedingly good experience. Well done.

Réponse de Met Serve Ltd
Polite, friendly, efficient and professional
1. James Heapes rang before he attended.
2. He arrived when he said he would arrive.
3. He was polite, friendly, efficient and professional.
4. He fixed the issue quickly and efficiently and also was happy to sort out a second small issue.
5. He worked cleanly and tidily.
What more could you ask?

Réponse de Met Serve Ltd
Great customer service
We had a complex and difficult problem with a leaking toilet cistern. We had already had four plumbing visits which had failed to find or fix the problem. We were lucky to get Mark King who patiently spent over 2 hours examining the problem. He ended up dismantling the entire toilet and tracked the problem to a small crack in a plastic liner - which he then fixed. Throughout he was charming, calm, knowledgeable, professional and reassuring.

Réponse de Met Serve Ltd
Aaron was very helpful today. He located the issues straight away and fixed the problem.
Aaron was very helpful today, he found the problem and got the necessary pipes to solve our issue.
He had to cut away some of the concrete that was under the carpet and remove the boards to enable him to complete the job.
He checked our boiler and asked me if and when was the last time I topped it up.
informed/advised us not to turn on any lights in the house until further notice.
Aaron today has done a remarkable job and my parents are very happy with the work he has done as he had to replace the old pipes which were leaking due to wear and tear and replaced them with new pipes.
Thank you again Aaron Sir for a job well done. Should we have another problem be sure we will call on you or Dyno Rod will send you back.
🌟🌟🌟🌟🌟.

Réponse de Met Serve Ltd
Professional, efficient and friendly
I had Frank Matthews come in to fix an issue I had with the tap. Very lovely person to have come in and work, had my tap replaced for a better one and had checked that everything was working properly afterwards. All in the span of 10 minutes. Very efficient and very helpful.

Réponse de Met Serve Ltd
Great plumber, great work
Jack Fowler diagnosed the problem, came back with the right parts ordered and completed the job quickly and kept me informed about the work. He’s a credit to your company.

Réponse de Met Serve Ltd
Engineer to fix slow running tap
James Heapes visited today to sort out a slow running hot water tap. James was very professional polite and extremely helpful and had the patience to sort out the issue in a very small space. James also tidied up after he finished and I would certainly recommend James again job well done.

Réponse de Met Serve Ltd
Excellent DYNO
I’ve had really good experience DYNO they have been kind and really helped out I truly recommend them . I really recommend Frank Matthew’s he’s really good at his job and knows what he’s doing , he’s also very kind and caring

Réponse de Met Serve Ltd
Joe Parker - 5 Stars!
Joe Parker was brilliant, arrived on time, fixed the issue efficient. Very knowledgeable, helpful and professional. 5 stars!

Réponse de Met Serve Ltd
Friendly, professional and efficient
Aaron Price did a fantastic job fixing a leak in our bathroom! He was friendly and professional and got the job done fast. Thank you!

Réponse de Met Serve Ltd
Great service
Jack Fowler was friendly, efficient and knowledgeable and carried the work out and fixed the problems.

Réponse de Met Serve Ltd
Above and beyond
Frank Matthews was excellent, he went out to get the parts that were not originally ordered and was very professional and friendly. Great service, thanks so much.

Réponse de Met Serve Ltd
Jack was great
Jack was excellent. Really helpful and knowledgeable. Would certainly recommend

Réponse de Met Serve Ltd
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







