Met Serve Ltd Avis 1 923

TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jason Taylor identified the problem (broken pipe) Explained what caused it and how to prevent it. He added handles to the plinth to make access easier if I should ever need to remove it again He’s a c... Voir plus

Noté 5 sur 5 étoiles

The effeciency & professionalism of the team of Technician/ plumbers are a credit to your company. Sandesh & Keiran did a great job with the problems on the pipes. They are an excellent team,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speed of response excellent, especially as very hot Bank Holiday Monday. Faulty toilet valve had us concerned about potential leak behind sealed unit. Fixed quickly and efficiently and panel neatly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came out as emergency on Sunday within an hour. Diagnosed the problem and made a temporary fix. Very pleasant and thorough. Returned today with necessary part and completed the task. Very tidy and cl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier
  2. Service d'installation du gaz
  3. Chauffagiste
  4. Fournisseur de chauffe-eau
  5. Service de réparation de radiateurs
  6. Fournisseur de pompe à eau

Écrit par l'entreprise

Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Visit to fix our kitchen sink waste

Olly came to fix our kitchen sink waste fitting today. He did an excellent professional job, explaining what he was doing as he went along. He made sure that there were absolutely no leaks after changing it out, staying on to replace the overflow which was quite a challenge after the original kitchen installers appear to have glued the screw holding the overflow in place. He also made sure that he cleared up after he completed the work. 10 out of 10 Olly!

27 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello S Gotelee. Thank you so much for your outstanding review. We couldn't be more proud of your comments.
We are so pleased that you found the service from Oliver so professional. We have read the job notes and the works in your Tadley home (replacing the sink waste pipework) were certainly more challenging that usual.
Best wishes,
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Repair leak

Had Craig B, come to repair a leak. Very professional, explained everything. Left area clean after repair.

20 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Bhatt, thank you so much for your feedback. We're delighted to read you are so pleased with Craig's efforts when making the repair to the leaking cold mains pipework in your Croydon home.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Professional and courteous

Engineer was courteous and professional. The job was attended to and completed to my satisfaction.

27 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Samuel. We have looked into this job and can see it was Aaron P who installed the new radiator in your Reigate home. Thank you for your lovely 5* review.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Quick and Tidy

Good communication about issue and options - quick and tidy work done - thank you

27 mars 2026
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Réponse de Met Serve Ltd

Thank you, Craig. We greatly appreciate your custom and feedback.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Fast, efficient and effective…and a nice bloke

I logged an engineer visit at 7.15 pm and Simon arrived just after 9. He identified the problem with my leaking toilet, told me what it was and what he was going to do.

Replaced all faulty parts and now everything is working as it should.

JB5853622

26 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Ian. We set high standards when reacting to plumbing emergencies, and it is superb to read that that we attended your Ringwood home, and resolved the toilet problem, in just over three hours.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Frank Matthews did a splendid job…

Frank Matthews did a splendid job fixing some old taps that were leaking and replaced one which was very old and was spraying everywhere anytime I tried to wash my hands. He also went the extra mile to see if he could improve the water pressure in the kitchen. What a chap! 5 stars for sure.

26 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Nicolò, we are so proud of your comments. Thank you for using our services when you needed us.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Reinstall of a water tank

I am a disabled person and there was a split in the main water tank. As soon as Metserve Dyno Engineer arrived, they assessed the situation and then put everything in motion to get a new tank installed as quickly as possible. The engineer was very knowledgeable, friendly, respectful and helpful. It was an exceedingly good experience. Well done.

24 mars 2026
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Réponse de Met Serve Ltd

Hello J Adams, we appreciate plumbing emergencies are very stressful, and we are delighted to read that we were able to get the new cold water tank installed for you so quickly and to your complete satisfaction.
Best wishes,
Met Serve Ltd

Noté 4 sur 5 étoiles

Quick and understanding.

Quick and understanding.

24 mars 2026
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Réponse de Met Serve Ltd

Thank you, Fuk. We completely appreciate that having a plumbing emergency can be very stressful. When you had one in your Slough home we are delighted that you found our service to be so responsive and compassionate.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Polite, friendly, efficient and professional

1. James Heapes rang before he attended.
2. He arrived when he said he would arrive.
3. He was polite, friendly, efficient and professional.
4. He fixed the issue quickly and efficiently and also was happy to sort out a second small issue.
5. He worked cleanly and tidily.
What more could you ask?

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Pip. That list is almost identical to how we train our 'best practice' session. Thank you so much for your feedback. We are so pleased.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great customer service

We had a complex and difficult problem with a leaking toilet cistern. We had already had four plumbing visits which had failed to find or fix the problem. We were lucky to get Mark King who patiently spent over 2 hours examining the problem. He ended up dismantling the entire toilet and tracked the problem to a small crack in a plastic liner - which he then fixed. Throughout he was charming, calm, knowledgeable, professional and reassuring.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Brian. We have looked at the job notes on this one and can see it was indeed a very challenging job. We are so pleased that Mark has got the matter resolved for you and that the toilet in your Sheen home is now fixed and plumbing problem resolved.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Aaron was very helpful today. He located the issues straight away and fixed the problem.

Aaron was very helpful today, he found the problem and got the necessary pipes to solve our issue.
He had to cut away some of the concrete that was under the carpet and remove the boards to enable him to complete the job.
He checked our boiler and asked me if and when was the last time I topped it up.
informed/advised us not to turn on any lights in the house until further notice.

Aaron today has done a remarkable job and my parents are very happy with the work he has done as he had to replace the old pipes which were leaking due to wear and tear and replaced them with new pipes.

Thank you again Aaron Sir for a job well done. Should we have another problem be sure we will call on you or Dyno Rod will send you back.
🌟🌟🌟🌟🌟.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Godfrey. What an outstanding review to receive. Thank you! We couldn't be more proud of your comments and are so pleased that your parents were at ease and comfortable with Aaron's work and manner.
Should they need us for another plumbing problem in their Tooting home, we would be proud to assist.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Professional, efficient and friendly

I had Frank Matthews come in to fix an issue I had with the tap. Very lovely person to have come in and work, had my tap replaced for a better one and had checked that everything was working properly afterwards. All in the span of 10 minutes. Very efficient and very helpful.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Cienna. We are delighted that the tap problem in your London home is now resolved, and that you are so pleased with our, and Frank's, service.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great plumber, great work

Jack Fowler diagnosed the problem, came back with the right parts ordered and completed the job quickly and kept me informed about the work. He’s a credit to your company.

25 mars 2026
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Réponse de Met Serve Ltd

Hello Simon. Thank you so much for your 5* review. We are delighted you are so pleased with Jack's efforts in replacing the combi valve in your Wokingham home.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Engineer to fix slow running tap

James Heapes visited today to sort out a slow running hot water tap. James was very professional polite and extremely helpful and had the patience to sort out the issue in a very small space. James also tidied up after he finished and I would certainly recommend James again job well done.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Debbie. It is so pleasing to read your lovely comments. Thank you! Should you need our services again for a plumbing issue in your Shepperton home, we would be proud to receive your call.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent DYNO

I’ve had really good experience DYNO they have been kind and really helped out I truly recommend them . I really recommend Frank Matthew’s he’s really good at his job and knows what he’s doing , he’s also very kind and caring

24 mars 2026
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Réponse de Met Serve Ltd

Hello Aliya. We are so pleased that the service you received from Frank was exactly how we want it to be. Thank you for your feedback.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Joe Parker - 5 Stars!

Joe Parker was brilliant, arrived on time, fixed the issue efficient. Very knowledgeable, helpful and professional. 5 stars!

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello James. Leak detection works are often challenging and tricky. We're delighted that Joe was able to find the issue and get the matter in your Guildford home resolved for you.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Friendly, professional and efficient

Aaron Price did a fantastic job fixing a leak in our bathroom! He was friendly and professional and got the job done fast. Thank you!

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hi Clara. Kind words indeed. Thank you so much for your custom and taking the time to post your review.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great service

Jack Fowler was friendly, efficient and knowledgeable and carried the work out and fixed the problems.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Seema. Fantastic! Thank you so much for your kind words. We're delighted you are so pleased.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Above and beyond

Frank Matthews was excellent, he went out to get the parts that were not originally ordered and was very professional and friendly. Great service, thanks so much.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Magnus. It is great to read that Frank's commitment and dedication won the day. Thank you!
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Jack was great

Jack was excellent. Really helpful and knowledgeable. Would certainly recommend

19 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Rudi. We're delighted to have been there for you when you needed us, and that the tap replacement job in your Esher home went so well, and that you are so pleased with the service.
Best wishes,
Met Serve Ltd

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