MidInMod Avis 114

I got a awesome couch! I was looking for something sturdy but still comfortable enough to have a good movie night with friends.
The couch is deep and wide enough that I am able to sprawl out a not have to worry about my feet hanging over or constantly feeling like I'm close to the edge of the couch!
I like the fact that I got to see the couch in person and test it in their Houston showroom. I like the fact that the warehouse worked with me to deliver and install the couch quickly and without any mess left behind.

All together I really am enjoying my new orange monster of a couch!

I'm not going to lie, I fall asleep on it way too often!

Customer service was very slow to respond to emails. I called and it was much better via telephone solving my issue.

As for the items I bought, likely the worst instructions of any furniture I’ve ever bought. Poor explanation and very inaccurate list of hardware included

I recently discovered Midinmod while searching for dining chairs and was impressed by the positive reviews. I purchased a set of four dining chairs and am happy with both the style, quality, and quick shipping.

However, I was initially offered a 10% discount coupon but then received a 15% coupon without restrictions shortly after my purchase. When I contacted Customer Service, I was informed that the 15% discount couldn't be applied to my existing order. While I understand the policy, I believe it would have been a reasonable gesture to honor the higher discount.

Despite this, my overall experience was positive. The transaction was easy, and I'm very pleased with the product and design.

The furniture I ordered was ready early! The delivery went smoothly, and I adore the pieces purchased. Sturdy, comfortable, and stylish.

The table i ordered arrived damaged, which I understand sometimes this can happen during shipping. My issue is that customer service is not very responsive and took several days and attempts to get an email response. I called the number and an associate texted the warehouse to have someone reach out to me. It's been 2 days since a rep told me I would receive a tracking number for my replacement and I still have yet to receive anything. Customer service is way below average and because of that I would never ever order from this company again. Unfortunately, sometimes it's worth it to go to a bigger company such as Wayfair to have a better customer experience. No one wants to chase anyone for something they PAID for.

Chair still hasn't left the partner shipper and has been sitting since 2/6. Called MidInMod support and they said I just have to wait till the shipper they hired and I paid an extra $100 to ship to me calls me to schedule. I ordered on 1/31, it's been sitting since 2/6, it's now 2/18. Not sure if this company is real at this point.

The salesperson was pleasant. However, I was told the delivery was at no charge. Then two weeks later I get a $100 charge on my card. I know I'm a distance away, but that should have been explained when I made the purchase.
Also, I tried tracking the delivery and the tracking number is incorrect or doesn't exist!?
Not Great!

I got a great price and it was delivered in a timely manner. I love the dresser I received.

Quality was excellent, shipping info and updates were communicated effectively. Very impressed with the table and will certainly shop there again when I'm in the market.

We purchased two Kyle chairs, 4 bar stools and 8 dining chairs in one go--We were given a great deal and everything was delivered without issue. Love them all!

All good serious company

Great quality fast shipping great service!

Sloppy handling by your team. Ordered and paid for white glove delivery. Your team gave the wrong instructions to the transportation company. I got offered a refund but no one has stepped up and offered to solve getting the furniture uncrated, assembled, placed or disposing the packaging debris.

Everything from the customer service in the showroom, over the phone, and the warehouse is professional, courteous and prompt. And their delivery service is just as wonderful.

Very easy shopping and checkout. And we love the chairs -- will be ordering two more!!

Good quality furniture. I always look for a good finish and high quality fabric/material and I got that in MidinMod. It’s not everywhere that you get affordable furniture that is also colorful and unique. Most colorful and unique pieces I’ve seen are either luxury goods or designer. So midinmod gives your home that luxury feel without breaking your bank. I would say it’s time for them to expand into other rooms as well. They have a larger collection for living room spaces but only a small collection for bedroom, study, dining , etc. I’d definitely shop here again.

That’s my third time to buy from midInmod so pleased with the quality of furniture and delivery time overall I highly recommends to buy from MidInMod!

Delivery was fast. I ordered 2 of the velvet globe table lamps. They’re gorgeous and remind me of beautiful earrings sitting next to my bedside tables. The dimmer switch is also very cool!

Great find on chairs during Black Friday warehouse sale. Staff very knowledgeable and great customer service.