Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Learning materials are bite size, quick to work through and easy to digest while still retaining all the links to do furthermore comprehensive study. The weekly buildup of knowledge keeps what you've... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It is shocking to see that MindTools, a company providing professional development content doesn’t understand what good customer service is. I had a subscription that I rarely used. When it aut... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deep insights + Wide perspectives!: Mind tools is a combination of going deep & exploring wide! I like the range of topics and also the incisive details inmost of them. Certainly this must be par... Voir plus

Noté 5 sur 5 étoiles

Having a leadership library with different instructors and content is key. I can search any subject and find a short or long video or class or read a quick article to refresh my knowledge any time. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'orientation professionnelle

Écrit par l'entreprise

Mindtools is dedicated to helping you build on your skills and capabilities so you can enjoy the career you deserve. Our on-demand platform contains thousands of resources in a range of formats designed to give you actionable insights to develop your personal and professional wellbeing.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Relevant and timely resources

These resources are relevant and timely. I appreciate this site very much.

23 avril 2025
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Réponse de Mindtools

Thank you for your feedback. We are pleased that you appreciate our diverse range of management and leadership resources. Our content is updated regularly to keep it relevant and timely, and to help you - and all members - throughout your leadership journey.
Best regards, the Mindtools team

Noté 5 sur 5 étoiles

Great resources and the place to go to for inspiration

I have been a member of Mind Tools for a long time both privately and through my employer, the information provided, the tools and the self education opportunities are endless and up to date. Will continue to refer to Mind Tools. Thank you.

23 avril 2025
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Réponse de Mindtools

Thank you for your feedback and your long-time support. It's great to know you continue to benefit from our management and leadership resources. Our content is updated regularly to help you continue developing throughout your leadership journey.
Best regards, the Mindtools team

Noté 4 sur 5 étoiles

The resources are engaging

The resources are engaging, diverse and useful.

14 avril 2025
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Réponse de Mindtools

Thank you for your feedback. We hope you continue to enjoy our diverse range of management and leadership resources. Our content is updated regularly to keep it useful and to help you continue developing throughout your leadership journey.
Best regards, the Mindtools team

Noté 1 sur 5 étoiles

Access issues

I cant get access because the system is refusing my password. It also throwing an error if i try to reset. I never got access but my money was deducted. I raised a ticket and made follow ups and got no response at all

27 mars 2025
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Réponse de Mindtools

We’re very sorry about your experience with the sign-up and account email verification, and that we didn't respond as well as we should have at the time. We strive to make all our processes as smooth as possible. Our records show that a refund was made in April.
Best regards, the Mindtools team

Noté 5 sur 5 étoiles

Great resource for teaching and personal development

I have used Mindtools materials for many years to inform my leadership thinking. I find the resources really informative and helpful and am happy to recommend.

14 février 2025
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Réponse de Mindtools

Thank you for the positive review. We hope you continue to enjoy our management and leadership resources. Our content is updated regularly to help you continue developing throughout your leadership journey. Best regards, the Mindtools Team

Noté 5 sur 5 étoiles

I’m a new member and very impressed…

I’m a new member and very impressed with tools and helpful information available on Mindtools

24 janvier 2025
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy our content to develop further!

Best regards,
Mind Tools Team

Noté 1 sur 5 étoiles

I created an account but didn't get an…

I created an account but didn't get an email confirmation and yet I was charged the yearly amount. Now I'm scrambling to find the information and to login. Forgot password doesn't work.

24 janvier 2025
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Réponse de Mindtools

Hi there, we're sorry to hear about this issue.

We can see that you are working with one of our support team to resolve this matter but please reach out again if this is not resolved.

Kind regards,
Mindtools Team

Noté 5 sur 5 étoiles

Consistently delivers great material

I have been a member of mindtools off and on for many years and I only have great experiences to report. My favorite thing is the Bite Sized learnings. They are not too long and not too short. Just the perfect length for a skill transfer training session. There are so many options too.

9 janvier 2025
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy our content to develop further!

Best regards,
Mind Tools Team

Noté 5 sur 5 étoiles

Great Site to Subscribe too 💙

I used Mindtools for an assignment at Post University. I was pleased with my interaction with their site. I subscribed to them, but then decided I couldn’t afford it. I reached via email and canceled it which they did immediately plus the CSR James issued me a refund! Wow what class in a business 💙🔥💙🔥

7 janvier 2025
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Réponse de Mindtools

Thank you for the positive review! We wish you all the best in your future development.

Best regards,
Mind Tools Team

Noté 3 sur 5 étoiles

Very good material

Very good material. I would like to be able to find the material in more efficient way.

23 décembre 2024
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Réponse de Mindtools

Thank you for the review. You may be interested to know that we're developing and AI tool within Mindtools that will be able to help you solve work related problems and suggested relevant content to you. This should be available in the next few months!

Best regards,
Mind Tools Team

Noté 4 sur 5 étoiles

The information has been engaging and…

The information has been engaging and credible. The site is user friendly. Good beginning so far!

17 décembre 2024
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy our content to develop further!

Best regards,
Mind Tools Team

Noté 1 sur 5 étoiles

I cancelled my subscription on…

I cancelled my subscription on September 14, 2024, however Mind Tools continues to bill my credit card each month.

23 décembre 2024
Avis spontané
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Réponse de Mindtools

Hi Katherine,

We're sorry to hear about this. Please contact our support team at mtecustomerservices@mindtools.com and they will happily look into this for you.

Best regards,
Mind Tools Team

Noté 5 sur 5 étoiles

KSA Tools Rockstar

Great tools. Easy to find templates and training resources to enhance and develop my KSAs. Key tool that constantly use and tell others about.

9 mai 2024
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy our content!

Best regards,
Mind Tools Team

Noté 4 sur 5 étoiles

Useful tools

I enjoyed using the mind-map tool

15 octobre 2024
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy Mind Tools!

Best regards,
Mind Tools Team

Noté 1 sur 5 étoiles

Trying to cancel as never use this …

Trying to cancel as never use this Won’t let me reset my password

28 octobre 2024
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Réponse de Mindtools

Hi Mortimer,

Thank you for your review - we're sorry that your not satisfied with our service.

Please can you reach out to our customer service team at mtecustomerservices@mindtools.com and they will happily close your account and provide a refund if applicable.

Best regards,
Mind Tools Team

Noté 5 sur 5 étoiles

Trustful tools

14 octobre 2024
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Réponse de Mindtools

Thank you for the positive review! We hope you continue to enjoy our content to develop further!

Best regards,
Mind Tools Team

Noté 5 sur 5 étoiles

Something for everyone

Mind Tools offers a wide variety of materials that caters to the specific needs of working professionals. There is a nice balance between theory and practice. Materials are extremely practical and can assist you in becoming a better leader, manager and employee.

7 octobre 2024
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Réponse de Mindtools

Thank you for the review and the positive feedback Julian! We have passed along your kind words to the team and we hope you continue to utilize the resources to develop further!

Warm Regards,
Mind Tools Team

Noté 1 sur 5 étoiles

Could NOT log in or change password so…

Could NOT log in or change password so NO access!

16 septembre 2024
Avis spontané
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Réponse de Mindtools

Hello Susan,

We are sorry you have had this experience! Please can you reach out to our customer service team at mtecustomerservices@mindtools.com for assistance! If you send your account information and a screenshot of the error they can assist you with this issue.

Warm Regards,
Mind Tools Team

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