I was looking for a spare door seal for my fridge. I wasn't sure which was the right product as I found a few and I emailed. I received very fast and helpful response from Jake. It made my experience... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Overall delivery was a bit slower than advertised, and the order was stuck on ‘processing’ for 3 days with no updates but when received it well and securely packaged and now fitted. The other is... Voir plus
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Voir plus
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Voir plus
À propos de l'entreprise
- Magasin de pièces détachées pour appareils électroménagers
- Fournisseur de composants électroniques
- Magasin de pièces et de composants électroniques détachés
Écrit par l'entreprise
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Coordonnées de contact
55a Halifax Way, YO42 1NR, Royaume-Uni
- info@minervaparts.co.uk
- minervaparts.co.uk
4,2
Bien
236 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
27 avril 2024
Wrong product delivered
Wrong product delivered, initially slow responding. More concerned with returning wrong item than sending correct one. From emails not confident correct part will be delivered, let's wait and see.
23 avril 2024
Réponse de Minervaparts
Good Evening,
I am sorry you feel you have had no communication from us. I can see you sent us a query on 02/04 and received a response from us 48 hours later, and I can see a further communication from you that was responded to earlier this evening - I apologise for the delay in coming back to you about the incorrect part you ordered, this one is a little outside of how long we would usually take to respond to queries.
We have sent you a further link which should be the part you are looking for - as advised in the communication, a picture of this part will be added on monday and we would advise you wait until then to check the picture against the part you require before ordering.
Regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
No Instructions
I contacted this site for a friend who had lost his instructions. I finally found what I thought was the right page and clicked the 'download'
All I got was a 'Logo', I found links to buy cookers
28 mars 2024
Réponse de Minervaparts
Good evening,
I am really sorry for the inconvenience this has caused you. I have had a quick look into this and it looks as though there is an error with this file, so I have escalated this to our technical team who are working to resolve this. I have emailed you across the file to the email address you requested it to previously. Please do let me know if you have any further issues, or need any further assistance.
Thank you for bringing this to our attention.
Kind regards
Troy
Minervaparts were fantastic
Minervaparts were fantastic, they helped me find the parts i required and delivered it really quick. I was kept updated at every step. Thank you
27 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
When all else appears to have failed!
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching for, for days.
Simple ordering process at acceptable price and excellent customer communication. Delivery most efficient via DPD. Part was correct, has been fitted and we are tumbling again.
26 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick To Order, Quick to deliver
Great customer service who helped me to locate the correct part. Quick delivery.
25 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick delivery
15 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Amazing
It was amazing service. Starting from the order till delivery everything perfect.. Would highly recommend...
12 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Well done you were the only company who…
Well done you were the only company who could help and saved more landfill due to simple replacement part.
7 mars 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Fast delivery for a part I could not…
Fast delivery for a part I could not find anywhere else. Fits perfectly! Thank you!
15 février 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Wanted to check part fitted my model
Wanted to check part fitted my model, i had fast reply and good explanantion, ordered my part it was fast, easy and a quick delivery, i will use this company again and i would recommend them was a great service.
12 février 2024
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Réponse de Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
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