Mobi-hub Avis 95

A very honest and trustworthy buyer of your old phone, I am happy with the communication and time from free pick up to delivery to payout.
Would 100% recommend Mobi-hub and would 100% use again to sell my old phone. Satisfied customer 😊

I liked how fast the dpd came although I didn’t get a text to say he was coming. Had to chase payment as was told Tuesday but by Thursday still hadn’t got it. After chasing it the payment was then sent so it hasn’t put me off using them again.

Very helpful company that offered a very good deal on the purchase of my phone. Communication was first class and they kept me informed every step of the way.
Mobi-hub will be my first choice when I decide to sell my current phone and I would recommend them to everyone without hesitation.

Very good service. Sent my phone Monday 26/10/25 and received my payment on 29/10/25. My experience was excellent.

I ordered an iPhone 15 Pro Max (€850) from Mobi-hub GmbH via Refurbed.

UPS claimed they tried to deliver it, but I was home all day – nobody rang the bell or knocked. Later, the tracking showed it was sent to a UPS pickup point, but that location confirmed they never received the package.

Since then, I’ve been stuck in an endless loop between Mobi-hub, Refurbed and UPS. Both keep blaming each other and delaying the process with “investigations” and requests for documents. It has now been over three weeks, and I still have no phone, no refund, and no clear answer about where my order went.

I paid in good faith, but I’m the one paying the price for their mistake. Mobi-hub takes zero responsibility for lost shipments and hides behind UPS instead of helping their customer.

Until they resolve this and refund my money, I absolutely cannot recommend this seller.

Reply to Mobi-Hub:
Thank you for your reply.
However, this does not fully reflect my experience.
I reported the missing delivery several weeks before the refund was issued. During that time, I had to contact both Refurbed and UPS multiple times and provide several documents before anything was done.
The refund was only processed after a long period of waiting and uncertainty, not “within 24 hours” as mentioned.

I appreciate that the issue was eventually resolved, but the communication and responsibility between Refurbed, Mobi-hub, and UPS were very unclear, and it took far too long for a simple non-delivery case.

Perfect customer service by Mehran! Thank you so much for all your help! :) much appreciated

Returned phone 24 hours money will be in account end of play today

Fair and straightforward, with clear explanation given. Many thanks.

Lovely customer service and very fast process of payments and same day respond and same day payment. Thank you.

Fast same day payout after agreeing the price

Super fast , responsive and great service sent funds over super fast

Great service super fast turnaround

A really east, fast and efficient service

Sod my phone with ease, very prompt service and payment

Prompt contact after receiving my phone and very prompt payment.

Honest review of my old handset. Gave a good price that I accepted. Was quick to respond to my online enquiry. Would recommend 👍

Return envelope sent quickly easy to use and return clear instructions phone received and had a call to confirm receipt of my phone within 3 days all quick and hassle free

Fast and reliable service, honest feedback

I was very sceptical about selling my phone online but Mobi Hub made the process so easy and it they were extremely fair and understanding.

The process was super quick and I got paid literally the day after they received my phone

Amazing experience, would definitely recommend. Amir went out of this way to ensure he had the correct bank details to make my payment, and came across as very re-assuring. Will definitely be back!