Moe's Southwest Grill Avis 

The South Tampa location is great. Nice food, staff are always friendly & generally very quick service. It is a little bit pricey but everything is nowadays. Never had any issues with the food or service, I’m always happy. Sometimes they are out of a lot of drinks in the digital coke machine, but that’s probably just a small stock issue. The south Tampa location even still says ‘Welcome to Moe’s’!

Moe's in Conyers have literally crashed in their food and service quality. No more "Welcome to Moe's. After seeing their food and service, I see why. Very little portions (How much does rice and beans cost) Very little meat, watered down cheese dip. It was on bottom when we arrived home with no taste. Server gave 1/2 spoon of dip. I asked can you give a little more. She charged Double. Request for additional vegetables was met with a disdain look. At the end, the kicker was about 1/3 bag of chips. Request for more were ignored. This use to be one of the best food experiences. They are so pitiful I had to write a review. The bill for this meager bowl was $16.57 They said it was due to extra cheese dip. This franchise may be tanking with days numbered. I ate at another Moe's in Atlanta. They are still the best. I truly miss the Friendly Spanish experience of cultured food and association. Hope they will send a secret shopper and correct the major deficiency that totally the opposite of the great reputation Moe's is known for,

I generally like the food, as long as they aren't stingy with their cooked peppers, onions & mushrooms, which they are at times. If they had their way, at least near me, they want to load up each item with empty calories, including gobs of rice & unlimited chips, so I try to limit that.

What brought me here is their tech/app. Most recently they sent me an in-app savings offer which was enough to get me there. But as has happened at times in the past - - it didn't fly at the check-out counter & I've paid full price when I was expecting a discount. This time a manager discounted my meal. But the receipt would not allow itself to be copied by the app, so that I could also claim my loyalty points.
I then attempted to e-mail a copy of the receipt to their customer service but it bounced back with a message that the e-mail box is full, which I have never heard of an e-mail box being full in the brief history of e-mail, unless they can set a limit on it.

I only go there if I have a discount, so if it doesn't work at the counter, I'll simply leave my custom item there & walk out. If they're going to make these offers, then they better be able to be claimed.

I had the oddest of poor customer service at Moe's corporate. After my order was canceled with no explanation, I emailed their customer support line to get back the reward I had spent on my order. The customer service agent, for reasons I cannot fathom, told me my reward had been used and there was nothing she could do. Then closed the case.
I'm perplexed who instructed their staff, outsourced or not, to be churning through tickets at this speed.

I used to eat at Moe's Southwest grill two or three times a week. I stopped going to Moe's because of all the plastic this company uses. For the past two years I've been eating at other restaurants next to Moe's but not at Moe's. I've seen the other restaurants change out their plates and bags from plastic to paper and cardboard recently, so I thought I would give Moe's another try. Unfortunately Moe's is still serving everything in plastic. For to go items they're serving in a big bowl with a plastic lid which is completely unnecessary. Salsas are now in plastic instead of self-serve, and the forks are now in plastic. Plastic plastic plastic! I will not be eating at Moe's anymore.

Stopped into the Cortland , Ny #3691 for lunch with my daughters and granddaughters. Was so disappointed in every aspect of my visit , Terrible food , terrible service, rude staff , overpriced . From the minute we entered it was a turnoff , we should have turned around and left . A half hearted Hello welcome to Moe’s . So to put it simply I WILL NOT BE A REPEAT CUSTOMER !!!!

Absolute rip-off
USD18 for 3 leaves of “Caesar Salad”.
Don’t order

Horrible experience at the 181 Brockton Circle , Myrtle Beach location. Placed an order thru a delivery service. Ordered quesadilla and the Homewrecker bowl. Been to this location numerous times and had a great e experience however this time was a nightmare. Made sure to note no beans as I am highly allergic. Didn't realize that the steak Homewrecker had Guacamole on it. There was no option to not have Guacamole in the bowl. When I got my food and started to eat the bowl I noticed a funny taste. I called the store and was informed that Guacamole was in the bowl. Again I am highly allergic to that. Luckily I only had a few bites and took Benedryl right away. This happened on 2/2 and I have left numerous messages for the manager Kevin to call me to discuss this. His response was so but there is nothing he can or will do. He keeps dodging my calls and ignoring me. His assistant manager can only tell me someone named Gary is the actual owner of the franchise but has no contact information for him. Everything has to go through Kevin who is an uncaring wuss of a manager. Please do not go to this location. Horrible customer service. If I acted the way this manager did I would be fired. He needs to go back for more customer service training and learn that without customers he would be out of a job!!!!

Went into moes Warner robins ga and the place was disgusting. It was 3pm and one lady was just standing there and the other was sitting in the dinning room eating jimmy Jon’s. The salsa bar was so gross there were knats gathering….had a guy working on the soda machines and his hand truck was in the way of the bar and wouldn’t move… the smell of the bar was so nasty I almost threw up….I never write a review but that was crazy.

I asked for there to be no lettuce on my food but yet there’s lettuce I’m so tired of ordering food they way I want it and you continue to make it the way you it. It’s sad when ppl have to get on here and leave a review down your establishment because you can’t get an order correct. If you can’t get customers orders correct or you can’t read then you need to find a different career and fast

Order was completely mixed up. We ordered four meals and received one half bag of chips. One person ordered jalapenos and all four orders had them. Very unfriendly/unprofessional service when items were not available. I wish I had read some reviews before I ordered.

Customer service is complete garbage. They do not care about their customers and completely ignore issues with their app and coupons they provide via email. Even after providing proof they basically tell you too bad.

Spanish Fort location: there was a guy trying to clean the serving area while they were filling bowls. He would wipe spilled food back into the containers with a dirty wet rag...barf. They were very low on some items so portions were small...maybe a blessing. Not going back.

Extremely slow, staffed with young children with no experience. Never will eat here again....

This place is terrible. I placed an online order for the Hamden Moe’s last night, got there after it was supposed to be done and still had to wait for it to be made and packaged. Then when I got home I was missing half my order. I called and was told that they would get me a refund and give me a call back…24 hours later and I still don‘t have a refund or a call back. Order # 10272004785930240

There was a very rude manager named Abel. He improperly rang out orders in & blamed us for the inconvenience, also spoke to us very very rude. He shouldn’t be able to speak to customers how he does.

So I go to the Moes in Wallingford. First off the Employee either wasn't listening or didn't care. I asked for Nachos. I'm sorry We are out of Nachos so I ordered 2 soft tacos I said no rice She puts rice I said chicken She puts beef. I asked for Sour Cream You guessed it They were out of Sour Cream. I think this is the first and last time I will be going there.

I try to be healthy but when ordering if I want water to drink the store insists I drink from a child’s cup. I ask for a regular size cup for water and the clerk rings up a $2.29 drink. THANKS FOR ALL THE SUPPORT MOES!

If you're hungry for harassment with a side of abuse, Moe's serves it up. The young man who waited on me was going to argue with me over a few pieces of meat. I repeatedly said I'm not going to fight with you. But he would not stop his mouth. He could not wait to show me that he'd rather throw out all the food than serve it to us. The Manager who I'm sure recognized us, because we're regulars, did absolutely nothing to remedy the situation. You know what they say about one bad apple and this one was rotten!

The worst experience ever never eating here again dont eat at the one in clover South Carolina I hope it shuts down the worst