Never got a reply email back regarding my broken Momo mat and was told I’d get a replacement and it’s been a month. Very upset on this whole experience
L'entreprise a répondu
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Lisez les avis des autres
Wonderful under my very large automated water fountain. No more telling my 5 dogs to stop spilling. My friend recommended you. Tku
L'entreprise a répondu
I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... Voir plus
L'entreprise a répondu
Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day
Coordonnées de contact
66 W Flagler Street, Suite 900, 11347, Miami, FL 33130, 33130, Miami, Etats-Unis
- (305) 998-2988
- info@momo-lifestyle.com
- momo-lifestyle.com
4,3
Excellent
199 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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A quick response to our request
Your company responded with a quick response to our request. The rep was thorough and respectful, giving us efficient time and directions for handling our issue. We are now enjoying our quiet MOMO pump after trying and returning 3 other brands because they were so noisy.
2 avril 2022
Avis spontané
Réponse de Momo Lifestyle
That's great to hear!
Thanks for the trust and getting in touch with our team. We are here to help and feel free to get in touch anytime you need.
In case you are looking for a water bottle cover, remember to check out our double face (10 different designs, 5 models) water bottle sleeves, they are Neoprene made and protect your water against UVA/UVB sun rays.
Have a great day ;)
Ordered three bath mats
Ordered three bath mats, one cracked and broke in the first week. Left a review stating this and customer service reached out to me promptly and sent a replacement. They work good, you can feel the bottom of your feet dry after a shower.
18 mars 2022
Réponse de Momo Lifestyle
Hi Zachary, we are so sorry to hear about the experience, maybe the product suffered rough handling during the transportation. Happy to know that they work well for you! Don't worry, we will replace the broken item, our team will get in touch right away via email. Rest assured that the problem will be solved!
great idea
great idea. wish it could hold more solution. & last longer. would like to place in my car. but seems liquid can spill out.
14 mars 2022
Réponse de Momo Lifestyle
Hi Mau, very glad to learn you liked the idea!
And thank you for the suggestions, we have made note.
Regarding car usage, we do have customers using in the car without problems, just cannot tilt it during usage. Get in touch if you want further details and we will be glad to assist :)
Réponse de Momo Lifestyle
Hello!
We're glad you're enjoying your M4 water dispenser! The rechargeable lithium battery is long-lasting, and keep in mind the product comes with a 1 year warranty too!
Momo Lifestyle Team
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