Morganandquinn.co.uk Avis 

Absolutely fantastic company, Mel is really helpful on the phone. Easy process ordering the carpet and delivery exceptional. Saved me loads of money organising myself. Would definitely use this company again 😊

Morgan and Quinn answer their phone when you first enquire and provide clear and useful information. The online ordering process is straightforward. When phoning again to check order is being processed, they are clear and helpful. My delivery was on time, the carpet well wrapped and protected, the delivery driver properly equipped with a specialised trolly for delivering heavy carpet rolls over gravel and uneven ground. The carpet was just as hoped, high quality and good price. An excellent service from start to finish!

Ordered £2700 of Abingdon 80/20 jasmine white carpet cut into several pieces to fit entire house, after fitting of carpet on landing we noticed a issue, we called the carpet fitter to return to help, he lifted carpet to find it had delaminated in two areas leaving a rippled effect and a dark patch, I took pictures to send to Mel ,
They forwarded the pictures to the manufacturer, who seems to take an extremely long time to reply after several weeks of emails and reminding them of my statutory rights and there obligations under consumer act 2015 they agreed to replace faulty carpet, on return of faulty carpet they wood release funds £90 for refitting ,my complaint was issued on the 5/1/26 and we have received the replacement carpet on 16/2/26 , I’ve now emailed twice in regards to fitting related cost ,with no response
I think the company offers great prices, but if issues arise then you may be in for the long haul
To resolve , I realise that while the fault remains with the manufacturer, Morgan and Quinn is the retailer and it’s their responsibility to ensure that the customer comes first.
Will update review when I receive refund for fitting
Regards Matthew

The product we selected was exceptional value, and after ordering the delivery was prompt an on time.

Morgan and Quinn were able to source the carpet I wanted where others struggled and it arrived when they said it would. I would definitely use them again!

What a great company this is. 2nd time I have purchased from here and again I am wowed my the whole business, not least Magnificent Mel. Honestly, so attentive and on point trying to help and support every step. This is my go to place now and will be as long as they are there. Thank you all.

I am happy with the purchase and particularly Mel’s help in getting good price for good quality product
Aggy

good communication and smooth transaction

Good service, helpful communication, prompt availability and delivery.

We'd researched our product, so ordered straight from the internet, Morgan & Quinn had the most competitive price. No issues with ordering process. Delivery arrived as expected with no damages. Would definitely consider using again.

I visited the Goole showroom to purchase carpets for my whole house. Nick was great from start to finish. He had great knowledge of which type of carpet would suit my property and was able to show me lots of samples for me to make a choice easily. The whole team were very friendly and made me feel welcome in the shop.
I have also dealt with Mel on the sales line before and she is wonderful with lots of knowledge.
I highly recommend Morgan & Quinn!

I contacted before ordering to confirm delivery timeframes due to renovations we needed the flooring fitted before kitchen delivery, contact was quick and delivery was in the timescales expected, flooring price was competitive

We ordered two separate carpet orders for Tomkinson Twist Carpet. On both occasions Morganandquinn came up the cheapest when I searched online and were even cheaper than our carpet fitter could source the carpet. For both deliveries we were given a specific date and then a tracking link to ensure we knew what time to expect it. I would highly recommend.

Excellent service and quick delivery. I’ve placed two flooring orders and both were spot on. Would happily use again. A+

Great communication, timely delivery, very happy with the carpet, thank you

Great communication, delivered on time and great quality carpet.

Fantastic service from Morgan & Quinn. I had a live chat with a very helpful advisor (Julie) who advised on stock levels and when delivery would next be taking place in my area. The order process was very simple and delivery took place as planned with regular updates from the courier.

Fantastic supplier: our carpet arrived on time and was of excellent quality. Mel was extremely helpful in ensuring our order would arrive on time - thankyou! We would definitely use Morgan & Quinn again!

Great price. Great communication

Very good at communication. I called regarding sizes, delivery and cost. I was a bit worried ordering over the internet as I had seen the caroet at a much higher price locally. Very professional on the phone and I was reassured it was the same carpet just a much better price. I placed the order and the delivery date was quickly sent to me. It took 4 days from placing the order till it was in my home. Carpet is now been put down and I'm delighted with it and the quality. I would highly recommend this company and will defo be using them again for my next room renovation