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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelmin... Voir plus

Noté 5 sur 5 étoiles

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus

Noté 5 sur 5 étoiles

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing !!! Louise was brilliant and delivered everything she said she would ! Constant contact and quick to respond to any questions! I have already passed details over to friends and... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

642 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star

Matt & mark have been so helpful and any issues with anything they always on the case quick. Highly recommend

6 mars 2026
Avis spontané
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Réponse de Mortgage Decisions

Thanks Shane!

Noté 5 sur 5 étoiles

Extremely happy customer

Helen and Joe were amazing from start to finish. They explained the process at every stage and made arranging a mortgage really simple. I would definitely use them again in the future if I needed another mortgage. First class service!

27 février 2026
Avis spontané
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Réponse de Mortgage Decisions

Great to hear! Thank you for leaving a review!

Noté 5 sur 5 étoiles

The Team of Megan and Kelly are SO…

The Team of Megan and Kelly are SO GOOD! We haven’t had great experiences with mortgage brokers in the past so I was a bit nervous going into the process again, but we absolutely struck lucky with them. Megan is extremely dedicated, knowledgeable and professional - works long hours to provide top class support. Kelly is incredibly conscientious and made sure everything required was perfect and always explained why. I’ll never use anyone else after such a positive experience, I’ll recommend them to everyone

26 février 2026
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Réponse de Mortgage Decisions

They are the dream team! Thank you for sharing this with us, Diana.

Noté 5 sur 5 étoiles

Megan Morgan & Kelly Picton

Megan & Kelly were brilliant at arranging our mortgage. We were given really detailed information on the process. Megan also kept us informed every step of the way and even reached out with a better mortgage offer when one became available.

We are really please with the service provided! Thansk! D & A

19 février 2026
Avis spontané
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Réponse de Mortgage Decisions

Dylan, this is great to hear. Thank you.

Noté 5 sur 5 étoiles

Great Experience!

Megan and Kelly were great, very light touch and got everything arranged super efficently. Much better than going myself and previous experience of mortgage advisors.

11 février 2026
Avis spontané
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Réponse de Mortgage Decisions

Thank you Matt, much appreciated.

Noté 5 sur 5 étoiles

Thomas was a great help when deciding…

Thomas was a great help when deciding on income protection and critical illness cover! He made the process so smooth!

4 février 2026
Avis spontané
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Réponse de Mortgage Decisions

Thank you Rosie! Tom will be delighted.

Noté 5 sur 5 étoiles

Megan and Kelly

Megan and Kelly, have been excellent. Supporting all the way through our mortgage process.

Clear & timely communication, keeping me up-to-date with all progress and responding quickly to any queries.

6 février 2026
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Réponse de Mortgage Decisions

Thanks Lee, this is great to hear.

Noté 5 sur 5 étoiles

Kevin is excellent - would highly recommend

Kevin is excellent, this is the second time we have worked with him to get a mortgage and we couldn’t be happier with the service. Kevin supported us every step of the way. He’s compassionate, clear and collaborative, completely taking the stress out of something that would otherwise be overwhelming. Thank you Kevin, and to Helen who works alongside him. We really appreciate your help.

5 février 2026
Avis spontané
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Réponse de Mortgage Decisions

Wonderful news Jenny, thank you for the feedback.

Noté 5 sur 5 étoiles

Couldn’t recommend them more!

Mark and Jon were so helpful throughout the process! When our first offer unfortunately fell through they explained clearly what we needed to do but made sure we knew they had no concerns in finding another offer. I never had any doubts they would find us a suitable mortgage which made our experience as first time buyers so much better. I could not recommend them more.

23 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Great to hear, thank you for leaving this review!

Noté 5 sur 5 étoiles

Rory and John were so helpful and made…

Rory and John were so helpful and made the stressful transition of buying my next home so much easier and smoother.
The communication was great and Rory worked hard to get paperwork in on the tight deadlines (before and over Christmas period) so I have really appreciated this.
I would thoroughly recommend this company to anyone who is struggling with which mortgage advisors to go with. 5*

21 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Great news, thank you Paula!

Noté 5 sur 5 étoiles

excellent communication

Matt (and Mike) made this experience feel so much easier than I expected. Matt acted as a buffer against some of the twists and turns which helped me feel I was well taken care of. He was always quick to keep me up to date and spoke with honesty and respect. I cannot thank you enough for helping me through what could of been a very scary time.

15 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Karen, thank you so much for the review, Matt and Mike will be delighted to hear this feedback.

Noté 5 sur 5 étoiles

5 star service

Mike and Simon have been absolutely brilliant throughout our mortgage process and I would happily recommend them to any anyone looking to get a mortgage.

Even when some unexpected issues occurred they handled them efficiently and kept us fully updated at all times.

14 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Great to hear, thank you for the review!

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent from start to finish. Personable, knowledgable and dealt with all our questions and queries really efficiently. We worked with Simon and he was great throughout. Highly recommended.

14 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Thanks Richard, we’ll pass this on to Simon

Noté 5 sur 5 étoiles

As a first-time buyer

As a first-time buyer, the mortgage process felt quite overwhelming at first, but choosing Mortgage Decisions was the right choice.

Joe was very reassuring from our first conversation after my offer was accepted, which really helped put me at ease. Both Joe and Helen have been very attentive, supportive, and easy to communicate with throughout the process.

I felt well supported at every stage and have no regrets about choosing them. I would highly recommend them, especially to first-time buyers.

11 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

We’re so pleased you got the supported needed as first time buyers. All the very best in your new home!

Noté 5 sur 5 étoiles

Couldn’t recommend Mortgage Decisions…

Couldn’t recommend Mortgage Decisions enough, I had the pleasure of dealing with Jasmine who guided me along the way and made sure I had the right mortgage suited for me. As a 1st time buyer who didn’t fully understand the procedures she made this stage easy and I can’t thank her enough. Communication was always clear and I was always kept updated accordingly. Excellent 1st time experience

9 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks Georgia!

Noté 5 sur 5 étoiles

Mortgage Decisions put our minds at ease!

Mortgage Decisions have not just successfully arranged me and my fiancé's first mortgage but have also been a reliable source of information and advice through out the whole process of our mortgage application, providing us with important and useful details to help us not only navigate the mortgage process but also in dealing with our solicitors. Mark Cunningham, our broker, has been an excellent communicator, putting our minds at ease more than once and Mike Hall who has been dealing with the admin side of the process has been punctual, efficient and professional through out.
Will hopefully use mortgage decisions again when we come to the next chapter of our lives.
Would definitely Recommend!

9 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Thank you Callum!

Noté 5 sur 5 étoiles

I had an outstanding experience with Helen Turton and Joseph Lewington-Kelly.

I had an outstanding experience with this company, especially thanks to Helen Turton and Joseph Lewington-Kelly. From start to finish, they were professional, patient and incredibly knowledgeable. Helen took the time to understand my situation in detail, while Joseph explained every option clearly and made the whold process feel simple and stress-free. Thanks to their hard work, everything went smoothly and far better than I expected. I highly recommend Helen and Joseph to anyone looking for reliable, friendly, and truly expert mortgage advice.

3 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

They’ll be so pleased! Thank you Libby!

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