Moshulu Avis 

The members of staff at the Cirencester shop were exceptional in the care and duty to my requirements.Theyordered some shoes and boots originally to my satisfaction and after Christmas slippers purchased by my wife were not satisfactory they accepted the return and ordered some more for me to try and were too my liking and fit.Nothing was to much trouble unlike other other shops.You should be very proud of their dedication to the customers requirements.

This company has an excellent range of styles of footwear in a variety of colours. Delivery is reliable and was kept informed of the item's progress.

Brought a pair of ankle boots for a Christmas present for my Mum. She was very delighted with them. Quality and delivery was superb, couldn’t fault them.

No facility at checkout to apply Gift Vouchers for online purchase.
It transpires that there are in-shop and online vouchers, the former (which I have) not being applicable for online purchases - only in-store.
A frustrating state of affairs, as the local Moshulu retail outlet is 20 miles away.

Ordered a pajama set for my wife on 11/29, today is 12/24 and NOTHING form these China Crooks... attempted to cancel a week ago and NO REFUND !! Also, in their add they listed a retail price of $80.99 and a sale price of $20.00 ... NO WHERE in any store has this item ever been sold for $80.99 ... average around $20.00.. Scam to make senior citizens think they are getting a deal !!! BEWARE or you will be scammed like this old guy !!!

Delighted with my day slippers. Fantastic colour and very comfortable. I take a 5.5 shoe. Size 5 too small but exchanged for a 6 without any bother.

Shop assistant very helpful and the slippers I bought were lovely

So comfortable, from the very first time I wore them. Love the colour (I never buy black shoes, sometimes brown ones), smart and causal at the same time. Perfect

The boots are excellent quality, very comfortable, and look fabulous on, well worth the money, also the delivery was fast, I would definitely recommend this company.

Lovely slippers. Ordering was very easy. Delivery was excellent.

The shops were a waste of time. Party shoes or trainers - which is great unless you want something else. I'd never heard of Moshulu before, but (courtesy of Google) I have rapidly become the happy owner of comfortable everyday heels in smart black leather! Highly recommended 👌

Moshulu website is easy to navigate, browsing is very friendly and the choice of footwear is good. Sizing is generally true and you are able to select by size thereby saving a lot time. Response time was good from ordering to delivery. Packaging is all recyclable.

While the products I ordered a while ago were fine, I recently received postal mail from you and then read the following on your website when attempting to change my marketing preferences:
“To manage your preferences please email us at ... where you can opt in or out of marketing emails, marketing via post, third party mailings and/or Moshulu mailings.”
This implies that customers' details will be passed on (presumably sold) to third parties unless they opt out. I have emailed requesting that all my details are removed from your system, and I hope this will be done promptly. I will not be ordering from you again.

Had to more or less serve myself. No welcome on arrival . Very disappointed . Date of visit 14 November

Ordered slippers size 6, lovely quality but quite small sizing and very narrow fitting. Would recommend you buy a size up

Quick delivery, lovely boots well packaged
All info for easy returns (although I didn’t need to)

Ordered unlined leather clogs. They arrived very quickly within 2 days of ordering. Very comfortable and perfect fit. Ordered from Moshulu before and have always been very happy with great quality and fit and lovely design. Prices are also good.

My cork bed Moshulu sandals arrived in just a couple of days.
They look great and are very comfortable after a few days of wearing around the house.
The size was accurate and they have adjustable straps so width is fine.
They will be perfect for my sunshine holiday at the end of November.

I love my Mule sandals, so I recommend that my mum bought herself some of the Jute sandals in the Moshulu sale recently. I told her if they'd had been in my size I would have definitely bought them as my mule sandals are so comfortable and good quality.
My mum bought 2 pairs ( green and brown) from the sale. However, what was sent out was awful! The brown pair were different colours and the straps were different sizes. Obviously from different pairs. The green pair looked like they had been worn already and looked worn in and bent at the back. I was very shocked and surprised that these were sold, and embarrassed that I had recommended these to my mum. I told her to email photos to customer services to complain of the quality and to ask if they could provide some kind of discount? She doesn't need the hassle of returning packages ( although I think it may be free postage for returns) Moshulu has offered her 10% discount only -just enough to cover postage costs which I think is a really low offer considering the state of the sandals. I've just spoke to her and she's now decided to return them. I feel like the whole experience was a total waste of time, and I will not be recommending Moshulu to anyone in the future

Assistant was very friendly and helpful in the tenby store