Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... Voir plus
Établissement
Changer d'établissementWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Voir plus
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... Voir plus
Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Royaume-Uni
- 01977 712881
Over 1000 new cars every week
4,6
Excellent
883 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Motorpoint - Castleford
Hi Andy,
Thank you for taking the time to contact us in regards to your recent purchase. I'm glad to hear that our lovely team were able to help make the process easy for you.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Buying car from Motorpoint Castleford
Experience of buying the car from
Motor point was smooth and professional.
Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do.
Great service. Thank you.
8 août 2026
Réponse de Motorpoint - Castleford
Hi Gareth,
Thank you for taking the time to leave us a 5* review! I'm so glad to hear that Marcin looked after you so well and will be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
they where great and easy to deal with
they where great and easy to deal with, I was very inprest with Josh Abell not to pushy and helped me a lot.
12 août 2026
Réponse de Motorpoint - Castleford
Hi Stephen,
Thank you for taking the time to leave us your review. I'm thrilled to hear that Josh was able to support you throughout your car buying journey and help to make the process as easy as possible!
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to contact us in regards to your recent experience. I'm glad to hear that our fantastic team were able to make your car buying experience so easy.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
My rating would have been higher
My rating would have been higher, but after a couple of days I realised my front screen wash didn't work and was filling up my bonnet. This should have been checked!
3 août 2026
Réponse de Motorpoint - Castleford
Hi Paul,
Thank you for taking the time to contact us in regards to your recent experience. I'm very sorry to hear that you have identified that your wipers are not functioning as expected and will of course ensure that your feedback is addressed with our preparation team. I would also like to extend our sincere apologies for any inconvenience this situation may have caused.
I can see that you have contacted our customer care team to report your concerns, however if you require any additional support from store please do not hesitate to contact me directly.
Thank you again for your business, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service from start to finish from…
Great service from start to finish from Niall at the Castleford branch.
27 juillet 2026
Réponse de Motorpoint - Castleford
Hi Micheala,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that Niall was able to support you throughout your car buying journey and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Plenty of cars to choose from.
Plenty of cars to choose from. Very helpful staff. I would certainly recommend Motorpoint to anyone looking for a new car.
29 juillet 2026
Réponse de Motorpoint - Castleford
HI John,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that our lovely team were able to look after you so well and cant wait to share your comments with everyone involved.
Thank you for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Beat place to buy your next car
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Niall to anyone looking to buy their next car.
27 juillet 2026
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such wonderful feedback. I'm thrilled to hear that you had a positive experience with Niall and will be sure to share your comments with him.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Castleford
Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.
27 juillet 2026
Réponse de Motorpoint - Castleford
Hi Linda,
Thank you for taking the time to leave us your lovely feedback! I'm glad to hear that Matthew was able to support you throughout your car buying journey and cant wait to share your comments with him!
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
great service
great service, good range of vehicles to pick from and a great deal.Michal was really helpful
28 juillet 2026
Réponse de Motorpoint - Castleford
Hi Ian,
Thank you for taking the time to leave us a 5* review! I'm thrilled to hear that Michal was able to support you throughout your car buying journey and would be happy to share your comments with him.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Everyone very friendly and Kareem was…
Everyone very friendly and Kareem was really helpful.
27 juillet 2026
Réponse de Motorpoint - Castleford
Hi Ionut,
Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that you had such a great experience with Kareem and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Amazing team looked after so well no…
Amazing team looked after so well no pressure with anything highly recommend 😃
22 juillet 2026
Réponse de Motorpoint - Castleford
Hi Dawn,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that you had such a positive experience with our fantastic team and will be sure to pass your comments on.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
They were good honest professionals to…
They were good honest professionals to deal with Mat got me the car I wanted and was very patient and thoughtful while with me while my wife was in hospital so a big shout out to Mat Shaw.
26 juillet 2026
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that Matt was able to support you during your car buying journey and was so understanding at a difficult time. I will be sure to pass your lovely comments on to him once he is back in the office.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Efficient and straightforward procedure…
Efficient and straightforward procedure with thanks to Kareem Pilgrim for all his help.
20 juillet 2026
Réponse de Motorpoint - Castleford
Hi Tracey,
Thank you for taking the time to leave us such lovely feedback! I'm delighted to hear that Kareem was able to support you throughout your car buying journey and cant wait to share your comments with him.
Thank you for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Abs was great
Abs was great. Very professional and friendly, not pushy at all. Very happy with our new car - thank you
26 juillet 2026
Avis spontané
Réponse de Motorpoint - Castleford
Hi Leah,
Thank you for taking the time to leave us your feedback! I'm thrilled to hear that you had such a positive experience with Abs and have already shared your feedback with him!
Thank you again for your support, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that our wonderful team were able to look after you so well and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Simple
Simple, straightforward, no hassle very satisfactory. That’s why I come back next time . The price is always good and staff are helpful but not pushy. Top marks to the castleford team.
17 juillet 2026
Réponse de Motorpoint - Castleford
Hi Sue,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience with our lovely team!
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards ,
Kayley Ainsworth
Customer Service Manager
Made the process easy from start to…
Made the process easy from start to finish, not pushy at all came in on a family recommendation and would not hesitate to do the same.
21 juillet 2026
Réponse de Motorpoint - Castleford
Hi Paul,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience in store and would be happy to share your comments with everyone involved.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Brian,
Thank you for taking the time to leave us 5* review! I'm glad to hear that our lovely team were able to look after you so well.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service for start to finish …
Excellent service for start to finish as normal thank you so much
20 juillet 2026
Réponse de Motorpoint - Castleford
Hi Colin,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you received such excellent service and would be happy to share your comments with our fantastic team.
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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