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Motorpoint - Derby Avis 

1 170
TrustScore 4.5 sur 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Voir plus

Noté 5 sur 5 étoiles

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Noté 5 sur 5 étoiles

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Royaume-Uni

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 170)

5 945 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service from beginning to end

Great service from beginning to end. Very helpful and no hard sell which we really appreciated. Bailey was particularly good with advice . We asked for the Williams polish on arrival and was very impressed to have it done straight away with just an hour to wait. Very pleased with the new car and definitely would do the trade in again with our old car. Thank you very much to all the staff that we had dealings with.

14 juin 2026
Noté 5 sur 5 étoiles

Excellent service from start to finish.

Excellent service from start to finish.
We visited the derby branch and was looked after by Dom. Top bloke he Answered my questions and my emails.
All the paperwork was done by kyle she explained everything (perfect).
It's a Very relaxing place, no pressure off anyone.

9 juin 2026
Noté 4 sur 5 étoiles

Nice experience

31 mai 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

I am so pleased you had a great experience with us, enjoy your new car.

Noté 5 sur 5 étoiles

We had a great experience at Motorpoint…

We had a great experience at Motorpoint Derby, first visited to see another car and came back the following week to see the one we brought. Our sales people were Graham, Kian and Maia, a kind, helpful and professional team. The process of buying the car, was quick and simple. I would definitely recommend the store to others.

30 mai 2026
Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. No pressure! A totally relaxed experience.
I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!

31 mai 2026
Noté 5 sur 5 étoiles

Professional

Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.

27 mai 2026
Noté 1 sur 5 étoiles

After being bombarded with text and…

After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER

31 mai 2026
Avis spontané
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Good afternoon, I am sorry to read your review and here of your experience with us here at Motorpoint Derby. This really isn't the service level I would expect you to receive. I would love the opportunity to discuss this further with you, if you could call me on 01332 426728 kind regards Customer Service manager

Noté 5 sur 5 étoiles

First class

Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏

28 mai 2026
Noté 5 sur 5 étoiles

Great from start to finish!! How car buying should be.

Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.

26 mai 2026

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