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Motorpoint - Derby Avis 

1 173
TrustScore 4.5 sur 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Voir plus

Noté 5 sur 5 étoiles

Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10

Noté 5 sur 5 étoiles

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Royaume-Uni

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 173)

5 965 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Collection

Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

25 mai 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Good morning, thank you for the review. I am sorry your collection was delayed on the day, sometimes this happens but I understand this must be frustrating. Thank you for flagging with us, enjoy your new car..

Noté 5 sur 5 étoiles

Excellent service from Derby…

Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.

21 mai 2026
Noté 4 sur 5 étoiles

Almost 5 out of 5 stars

Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.

The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

14 mai 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Firstly thank you for your kind words about Josh. And I am also pleased you were happy with your part exchange price.
We at Motorpoint have standards which we keep to with all cars, some chips fall within our standard therefor no repairs can be offered. The condition of the car is reflected in its price. I hope this helps you understand why certain decisions are made.
Thank you again for your feedback

Noté 4 sur 5 étoiles

Initial contact and information great

Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

18 mai 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Thank you for your feedback. I am so sorry you were made to feel this way, if you would like to discuss this matter please feel free to call me on 01332 426728
kind regards

Noté 5 sur 5 étoiles

Competitive car purchasing made easy

Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.

20 mai 2026
Noté 5 sur 5 étoiles

Staff as always super kind and friendly…

Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.

18 mai 2026
Noté 4 sur 5 étoiles

Alex was very helpful

Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

12 mai 2026
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Réponse de Motorpoint - Derby

Thanks so much for this feedback.. enjoy your new car

Noté 5 sur 5 étoiles

The staff Motorpoint Derby were exceptional

The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.

17 mai 2026
Noté 4 sur 5 étoiles

very good service

very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

9 mai 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Thank you so much for your reply, I am so pleased you had great service enjoy your new car..

Noté 5 sur 5 étoiles

We were very happy

We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .

11 mai 2026

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