Motorpoint - Norwich Avis 

Recently financed a new car with motor point as my current car’s finance was coming to an end, first time i’ve been to motor point but what can i say but thank you to how helpful everyone was, they have a huge variety of cars available to choose from, im on a PCP finance but wanted to move to a HP finance and they made that transition flawless, the purchase of a new car was super quick and easy and everything was really easy to understand, i had to wait for the car to be delivered but that also came sooner than expected, for anyone who’s deciding what to do or where to go for a new car i highly recommend motor point norwich, a huge thank you to jack who completed this whole process for me and to zak for his help on the day of pick up and also to savannah who completed everything so i could drive my new car away, top guys and girls super friendly made me and my partner at ease with this process, also shout out to dave super friendly guy, thank you motor point

from the time i walked into the showroom i felt valued as a customer there was no pushy salespeople to pounce i always felt valued as a customer nothing was ever to much trouble. Lily and David were excellent and both made me very much at home. Will highly recomend them to anyone. Great exeperience all round

After booking an appointment, scanning and uploading all of ym service history and my bank details, and ID, and filling out the car details, at not one point was I asked whether my car was written off. I was given my booking date and time, with a quote for my car.
I arranged for a friend to collect me after dropping my car off, as I am disabled and do not live near the local Motorpoint.
When I arrive you haven't bothered to check anything, and haven't even got my details in front of you, making me repeat them all. And then you finally ask whether it's written off, after finally checking online. Then you tell me that you won't take my car.
What an absolutely useless, time wasting company.
I sat in the car crying afterwards.
All you needed to do was actually check my details,or ask in the form. Simple. But no. You've dragged me through it all, wasted my time and fuel wasted my mates time and fuel, made me feel like vrap and I still need to arrange for my car to be sold.

Best experience at a car dealership. Got my perfect car with no sales pressure just lovely vibes and an amazing team.

A quick, professional and hassle free experience, happy with the car and service provided. Will happily use again in the future.

Great professional service with a smile and coffee. All queries sorted and answered quickly hassle free highly recommend

Friendly sales team (Norwich)who talked me through options for type of car I needed. Test drives quickly available from a large range of models. I will be using Motorpoint again and recommending to others.

The choice of cars is great. They are all quite new and have low mileage. The staff are welcoming and friendly. The handover of the new car could be improved. No demonstrations on how equipment works. Also after sales needs improving. I found after collecting car there were no service or handbook which Motorpoint have not been very helpful only coming up with poor solutions rather than obtaining the correct books

Good company to deal with. Communicated from start to finish and gave a good deal

The staff worked very hard to find the right car for me with several staff taking part. There were 2 problems with the car which was accepted and dealt with without hesitation.
I was extremely happy with the whole experience and will recommend them.

All went smooth and quick. Thanks guys.

Couldn’t be more helpful. Made car purchase easy

Very helpful staff, not pushy! easy to park and a well organised forecourt

Most car showrooms are intimidating for solo older female purchasers. Not so this time. Salesman was not pushy or gushy and gave me the information to make up my own mind, with no pressure. I had deliberately chosen what I thought would be a quiet time and this paid off.

Hassle free car buying got to test drive vehicle was hoping to get slightly more for part exchange! And complimentary mats would of been nice!! Libby was nice and helpful did all the paperwork only criticism was dirty engine bay but rest of car was clean. Thanks

Excellent service very happy with the purchase.

The staff couldn’t have been more helpful. Made the process very simple.

Friendly helpful staff. Informative

Collected my car just after Christmas and the service was first class. They didn’t have the one I wanted in stock but found one in quick time.