Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I selected the earliest experience date trust pilot would let me, however I purchased my BMW X3 on the 15th March 2023 with 102k miles on the clock. I rang up about the car ahead of time and o... Voir plus

Noté 1 sur 5 étoiles

**********BUYERS BEWARE********** Bought a mercedes Vito off these people in late August, paid £15,000.00 - started having difficulties starting and reported. Despite MANY empty promises from Chris... Voir plus

Noté 5 sur 5 étoiles

Great range of vans, great service, highly recommended if you’re looking for a new van, recently purchased the Ford custom and very pleased with my purchase. Many thanks, Mototom

Noté 5 sur 5 étoiles

Was in the market for a transit custom and found mototom and they had 15 customs of all sizes and and colours Found a grey limited and dealt with a guy called Chris Very smooth transacti... Voir plus

3,6

Moyen

TrustScore 3.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,6

Tous les avis

(36)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wish I could turn back the clock and…

Wish I could turn back the clock and have never dealt with this joke of a dealer. Over the last 6 months the vehicle purchased has been off the road 80% of the time due to engine repair, addblue problems and DPF issues. Problems started 10 days after purchase and the incompetence of the dealer made any sort of resolution drag on and on.

The vehicles look great in the pictures and the price is inviting but be aware you get what you pay for with these jokers.

14 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Useless at returning calls. They Twice promised to do a WhatsApp video, but failed to do so, this went on all day, me chasing them. I had to send a text at some point because of their failure to return my calls or video requests. At the end of the day a received a text say. Sorry sold van just now. Having read the other bad reviews, I expect some made up story. I reckon I dodged a bullet

6 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer services

Amazing customer services. I was very picky with the van i was after and the options moto tom gave me was perfect. Very smooth transaction and very easy. Would give them more stars if it was possible.i will be back and have told all my friends and family about them and the selection of cars and vans they have

17 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Purchased a van from this company that went into lymph mode within a couple of weeks, has been in and out of a garage with issues for months now costing us nearly £5000 . Van came with paperwork for work that apparantly was carried out however wr have had to pay for the same issues , full dpf replacement which apparantly was done that year on a van that’s only done 40k miles , 4 new injectors also , had been an absolutely Liberty from the beginning , we have now started court proceedings . Absolute shambles avoid at all costs

20 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Do not buy a car from here! Got a car on finance July 2022 3 weeks in the car started having coolant problems so my garage fixed under the warranty then found out it was the cylinder head so they ended up taking it back to there garage as it was to expensive to fix at my garage under the warranty they could do it cheaper so another month without my car .Then problem after problem ,oil in the coolant system and different things,tried too get it sorted and then found out the cylinder head was still faulty!They never even bothered doing it.Failed the mot .Eventually after a fight with the finance company and going to the Financial ombudsman the finance company took the car back but the garage Mototom got away with it .They just lie from the very beginning dont trust them ,trust me ive had experience .

19 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

HORRENDOUS COMPANY. AVOID

Horrendous experience using this dealership.
No customer service skills, very poor communication.
After buying our car we realised on the journey home that it was making noises etc, contacting the dealer he told us to go to a garage and let him know.
We did this and the car was estimated at needing £4,000+ of work.
The company were informed that we’d either like them to fix it (as we presumed when buying the car there were not any issues especially not to this extent) or return the car for a refund.
A lot of things were wrong with the car it’s self, the dealer wouldn’t expect he had sold the car in this condition.
After a very long winded, unprofessional and difficult dispute we arranged (via the finance company helping) that they would collect the car.
This whole process took 3 months considering we had informed straight away within 2 hours of purchasing the car that we had realised issues, they were still no compliant with us.
We had a very long an stressful process which was frustrating and never once did the dealer apologise or try anything to make things easier.
We also realised when looking through everything that the cars service (apparently done 1 day prior to purchase) was also fraudulent as the garage who inspected said there’s no way that a service with these parts etc was carried out.
They knew nothing of the rights or regulations or anything regarding consumer rights with returning faulty goods.
My opinion is this dealership is not what they would make out to be & are 1000% in it just for the profit they can make.
Since them collecting the car we have received a fine for the car from driving in a certain area which is over 100+ miles from our home, we are currently disputing this as the dealer hasn’t changed the logbook.
No invoice of return, no customer service & an absolute shambles of a company.
AVOID AT ALL COSTS!!

24 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

Car would not go into gear 3 hours after we picked it up , took 3 weeks to fix.We now have another problem and they do not want to know.
Had the car 2 months so I've started a section 75.
DO NOT USE

3 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrific car experience

Horrific car experience - avoid
Car developed faults after 24hrs and then after repair again after a further 3 days. Finally got a full refund but only after a lot of argument despite following all guidelines of the Consumer Goods Act.

15 août 2022
Avis spontané

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