Driver was very helpful as he put mum's walker in his boot and closed her door for her. Very polite in conversation we had. When we arrived at our destination he opened mum's door a.d gor her walker o... Voir plus
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Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track... Voir plus
L'entreprise a répondu
I liked the reliability, of this company. We booked a taxi to pick us up from Gatwick airport after a late night flight returning from Portugal. I can't praise their communication highly enough. We re... Voir plus
Great service, reliable and you are messages when the car is on the way and told the reg number.
À propos de l'entreprise
Écrit par l'entreprise
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Coordonnées de contact
1a Hall Lane, E4 8HH, London, Royaume-Uni
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4,7
Excellent
603 avis
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N'a pas répondu aux avis négatifs
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Efficient and well organised.
Efficient and well organised.
The booking was straightforward and confirmed by text. An early morning taxi was booked to catch a train from Euston for a single lady. Details of the taxi to expect were received in good time. The taxi arrived early. Very pleased with the service. Thank you.
26 septembre 2023
Avis spontané
Réponse de Mount Cars
Hi Erika.
Thanks for leaving your feedback on the service received. We are glad to hear it met your expectations.
Mount Cars
Comfortable airport transfer
Needed a large car to take family and luggage from Essex to Heathrow. Driver was courteous and helpful, made the long drive easy and comfortable.
4 octobre 2023
Very good service
Excellent driver..considerate and caring..polite and professional..Good local knowledge.
3 octobre 2023
Excellent service
Driver arrived early, knew exactly how to get to my destination in good time.
Thank you
7 octobre 2023
Easy to book
Easy to book, paid in advance by credit card. Smooth journey, would thoroughly recommend.
30 septembre 2023
Excellent customer care
The driver was very helpful. And interacted with the customers in a very friendly way.
6 octobre 2023
Very clean and comfortable car ~ super…
Very clean and comfortable car ~ super friendly and considerate driver ~ on time ~ no hesitation in recommending this company
4 octobre 2023
pleasant and courteous
pleasant and courteous, they are all understanding and happy to accommodate my requests for wait and return taxis, and their fares are very reasonable too.
3 octobre 2023
Always brilliant service
30 septembre 2023
If I could give it a zero I would the…
If I could give it a zero I would the driver was rude the driver nearly caused a crash because he wasn’t using his indicators he was using his phone the whole time while speaking to someone on the phone
20 septembre 2023
Avis spontané
Réponse de Mount Cars
Hi Taya.
Sorry for the delay in getting back to you this slipped past us. If you have not already done so please do get in touch so we can look into this for you. This is certainly not the level of service we strive to provide and based on the vast majority of our reviews it think that is evident.
Hopefully we can work with you to investigate and settle any concerns you have with the service.
Mount Cars
Thanks ..great service
3 septembre 2023
Considerate driver
The driver was very considerate and took care to ensure that my husband, who was being collected after a spine operation, was comfortable in the car. I’d requested a car with a high seat, to make getting in & out easier, and this was request was met. Thanks very much!
3 septembre 2023
A wonderful, smooth journey
The driver was excellent. We left Chingford with two stops, and it was smooth ride to London even with traffic issue. I would trust this driver again!
3 septembre 2023
Both drivers were excellent- journey…
Both drivers were excellent- journey both ways.
Cars were clean and well maintained
31 août 2023
Arrived on time
Arrived on time. Pleasant well presented driver in a clean, well kept car.
31 août 2023
I've been using mount cars for 10 years…
I've been using mount cars for 10 years and I'm a loyalty member.. the customer service is absolutely amazing helpful and very friendly which makes using mount cars my number 1 choice. I highly recommend.
6 août 2023
Great cab firm
Booked online in advance, very easy. Had to change times on the day which was no issue. Really helpful and friendly drivers.
5 août 2023
Booked car
Booked car, and it arrived 20 minutes late, and I was very nearly late for work, had to call office twice.
29 juillet 2023
Réponse de Mount Cars
Hi.
Sorry to hear of delays faced. We always do our very best to have cars arrive in good time, sadly this is not always possible for a variety of reasons, including but not limited to traffic, road works, bookings being cancelled after driver arrive. This is why we always advise our customers book leaving plenty of time as roads can change very quickly causing delays we have no control over.
We hope you stick with us and quickly realise this is not something you can expect frequently.
Mount Cars.
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