Mount CarsAvis 

603
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Driver was very helpful as he put mum's walker in his boot and closed her door for her. Very polite in conversation we had. When we arrived at our destination he opened mum's door a.d gor her walker o... Voir plus

Noté 5 sur 5 étoiles

Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I liked the reliability, of this company. We booked a taxi to pick us up from Gatwick airport after a late night flight returning from Portugal. I can't praise their communication highly enough. We re... Voir plus

Noté 5 sur 5 étoiles

Great service, reliable and you are messages when the car is on the way and told the reg number.

À propos de l'entreprise

  1. Service de taxi
  2. Service de taxi minibus
  3. Service de transport

Écrit par l'entreprise

Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

603 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(603)

102 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

OML..

OML... my driver arrived early which was really cool. Was really polite from start to finish and was funny as well.
He knew so many back streets which was really cool as well, that we got to King-Cross/ St Pancras in really good time.
He waited for me to sort out the payment as well. So THANK YOU so much :-)

8 janvier 2024
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Réponse de Mount Cars

Hi Sonia.

Thank you for such a great review and rating, its so pleasing to hear how happy you are with the service provided to you. We do have a large number of long standing drivers who have worked in the area for amny years and who know the road really well allwoing shortcuts during peak times. Thanks for the continued surpport.

Mount Cars

Noté 5 sur 5 étoiles
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Réponse de Mount Cars

Hi Bennett.

Thanks for your review and rating. Its always great to see a full 5 star review. This is our standard benchmark we aim for each and every time.

Mount Cars

Noté 5 sur 5 étoiles

Fantastic all-around service

Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track a driver's progress to picking you up and when a journey has ended, which is useful when you are arranging someone else's cab (e.g. a family member) for them.

5 janvier 2024
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Réponse de Mount Cars

Hi.

Thanks for such a glowing review and feedback, we aim to offer the best overall service we can. we love our customer base and review such as yours warrants why we do. Thanks for your continued service.

Mount Cars.

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service
Raphael my driver was fantastic, we had a great chat and I look forward to the next time . Thanks again

4 janvier 2024
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Réponse de Mount Cars

Hi Richard.

Thanks for your feedback regarding Raphael. He has been with us a very long time now and is a lovely man.

Mount Cars

Noté 5 sur 5 étoiles

On time and very good driver

Very nice driver, on time, clean car in and out. Happy to engage in light conversation

5 janvier 2024
Avis spontané
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Réponse de Mount Cars

Hi Frances.

Glad all was as expected for you, looking forward to many more trips shared together.

Mount Cars

Noté 5 sur 5 étoiles

Great reliable family run taxi firm

Great reliable family run taxi firm. Experienced drivers, they also have an app which is really good.

3 janvier 2024
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Réponse de Mount Cars

Hi Andrew.

Thanks for your kind words. We are exactly that. A local company serving the local community as best we can. Thanks for the continued support.

Mount Cars

Noté 5 sur 5 étoiles

Excellent

Car turned up really nice driver. Perfect

1 janvier 2024
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Réponse de Mount Cars

Hi Elliott.

Thank you for taking the time to leave us your feedback and review. Glad to see you was happy with the service provided.

Mount Cars

Noté 5 sur 5 étoiles

On time and reliable

31 décembre 2023
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Réponse de Mount Cars

Hi Barrie.

We really appreciate you taking the time to leave your feedback and review. Glad you were pleased with the service received.

Mount Cars

Noté 5 sur 5 étoiles
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Réponse de Mount Cars

HI Hartley.

Thanks for taking time out to review us, glad you were happy with the service provided.

Mount Cars

Noté 5 sur 5 étoiles

An amazing driver w…

An amazing driver who got us to the hospital on time for our appointment in spite of dreadful weather and heavy volume of early comuter traffic

7 décembre 2023
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Réponse de Mount Cars

Hi.

Thanks for leaving your feedback on the service received. Glad we got you there on time in bad conditions, our drivers do know the roads really well.

Mount Cars

Noté 5 sur 5 étoiles

Outstanding service from booking to…

Outstanding service from booking to arrival . Constant communication and update on pick up. Used this company for airport runs and they can not be faulted

1 décembre 2023
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Réponse de Mount Cars

Hi Valerie.

Many thanks for the glowing review, its what we love to see and really appreciate. We look forward to many more shared trips together.

Mount Cars

Noté 4 sur 5 étoiles

Very reliable company

Very reliable company. Booking by phone is really simple and the agents are friendly and really helpful. Communications are excellent. I have taken one star off because although it’s brilliant to be able to book online, it’s not particularly easy to find your way around the online booking and the text messaging connected with online booking doesn’t always work efficiently, although emailing works well. Highly recommended company

1 décembre 2023
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Réponse de Mount Cars

Hi Lindsey.

Thank you for your hoenst review. Glad you are pleased with the service provided. I cant counter argue your point, we too feel the same being honest. Sadly our booking portal is run by 3rd party software which has limitations to what we have control over. However fear not, a new and improved booking system are just around the corner which may push that 4 star to a 5. Watch this space!

Mount Cars

Noté 5 sur 5 étoiles

TOTAL RELIABILITY

We- 85 and 77- have had to use Mount Cars quite a lot recently, mostly for the inevitable hospital appointments. Always on time, drivers courteous - and, when your in their 'system', which recognises your phone number and addresses you by name, can tell me how long it will be before the driver- car make and reg- arrives to return us home.......

30 novembre 2023
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Réponse de Mount Cars

Hi Terry.

Many thanks for taking time to leave your review. ITs a pleasure serving you and partner. Our technology is ever improving. Glad we can get you to where you need to be when you need us.

Mount Cars

Noté 5 sur 5 étoiles

1st Class Service

Mount Cars were fantastic from start to finish. Booking was easy and each of the four cars I booked were on time and very professional.

We will be back if we are in the area again.

Keep up the good work!

6 novembre 2023
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Réponse de Mount Cars

Hi.

Thanks for leaving your feedback. We are glad everything went as planned for you. Always here when you need us.

Mount Cars

Noté 4 sur 5 étoiles

Good reliable company

Good reliable company, turned up a little yet made up time well.

4 novembre 2023
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Réponse de Mount Cars

Hi.

Thanks for your feedback, getting the cars to bookings on time or within a reasonable timeframe is always a priority, sadly many factors can effect this from happening which are simply out of our control. Glad to hear our drivers road knowledge still got you to your destination in good time. We will aim to push your 4 star to 5 next time!

Mount Cars

Noté 5 sur 5 étoiles

Panic Free Pick Up

My friend and I were returning from a coach holiday and weren’t 100% sure of the exact time our coach would drop us off. No need to worry as the cab was there to pick us up. It really helped knowing the reg and make of car as there were several cabs picking people up.

3 novembre 2023
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Réponse de Mount Cars

Hi Pat.

Glad you managed to find the cars with ease, hope your trip was nice. Thanks for the review.

Mount Cars

Noté 4 sur 5 étoiles

Service beyond expectation

The driver arrived on time, he was very polite and helpful as I use a walking aid so need assistance. The journey was uneventful but pleasent with intelligent conversation. And then again I had assistance getting out of the car and my walking aid being given to me.

6 novembre 2023
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Réponse de Mount Cars

Hi Mateen.

Thanks for leaving us feedback its really appreciated. Glad the driver gave you the assistance required along with a pleasant journey.

Mount Cars.

Noté 5 sur 5 étoiles

The car was on time

The car was on time. The driver patiently waited for us to be ready. Very helpful in packing the luggage and unpacking at the destination. The drive was smooth and pleasant.
And the car was clean inside and outside.

5 novembre 2023
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Réponse de Mount Cars

Hi.

Thank you for taking to to leave your review of the service received. Glad to hear the driver offered you assistance both ends of the trip and you were happy with the car provided.

Mount Cars

Noté 5 sur 5 étoiles

Always polite and have been great over…

Always polite and have been great over the years and Tom your controller knows me so well that I don’t even have to give address to we’re I’m going I find that very good customer service

3 novembre 2023
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Réponse de Mount Cars

Hi Andy.

Thanks for the glowing review, we certainly try to offer the best service we can. Tom has been with us many years and knows many of our customers. Thanks for your continued loyalty.

Mount Cars

Noté 5 sur 5 étoiles

Best Car Service In East London.

Airport pick up and I was an hour later than expected and the driver sat patiently waiting with no complaints at all. Very responsive driver as I was able to call and message with updates as I was going through the busy airport. This is definitely the most reliable and trustworthy car service in east London and I highly recommend them to anyone. Used them a bit over the last 20 years even though I’m a driver, they seem just as good as they were years ago I’m glad to see nothings changed! Only car service number I have in my phone!

1 novembre 2023
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Réponse de Mount Cars

Hi Elaine.

Thanks for such a lovely review, we really appreciate it and your loyalty to us. We are always aiming to do better and its great to hears a long standing customer see we are on the right path.

Mount Cars

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