Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Voir plus
L'entreprise a répondu
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Voir plus
Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Coordonnées de contact
Royaume-Uni
- musicguard.co.uk
4,9
Excellent
268 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
30 septembre 2022
Avis spontané
Good customer service
21 octobre 2022
Great company providing excellent insurance
Annual renewal of policy is very simple. Price remains very competitive. Excellent company providing first rate music insurance.
2 novembre 2022
Very easy to deal with
Very easy to deal with. Excellent communications which is important when choosing an insurance company. Have been a loyal customer for over ten years.
7 novembre 2022
Avis spontané
Every year the service from music guard…
Every year the service from music guard has been excellent.
18 septembre 2022
I still don't know what equipment I…
I still don't know what equipment I have insured, ive asked twice but none the wiser
15 septembre 2022
Very helpful and talked me through all…
Very helpful and talked me through all options with explanations.
9 août 2022
Very helpful and professional.
4 août 2022
Excellent service and quick response
The insurance claim was handled efficiently and promptly with good communication and customer service. Many thanks!
26 juillet 2022
Avis spontané
Good value and efficient
Always efficient in handling the renewal of my policy and good value - I'm very happy
21 juillet 2022
Réponse de musicGuard
Hi Alan
Sorry to hear you've not been contacted. How did you make your request for a call back?
Our email inbox has a 24 hour turnaround but if you call in you can be dealt with immediately.
Thanks
The musicGuard Team
I had difficulty and a time-consuming…
I had difficulty and a time-consuming interaction with the repairer of a specialist string instrument. Jamie Hammond who managed the claim was patient, in regular and pleasant contact throughout the process and made the experience with your company a positive one.
31 janvier 2022
Avis spontané
All good ( I have never made a claim)…
All good ( I have never made a claim) but would prefer a full, detailed inventory (ie. name and serial no. of item) rather than the summarised amount for each category.
12 janvier 2022
This was the first time I have had to…
This was the first time I have had to make a claim and can I say how well your staff ie Sharon dealt with my claim, however I do hope that I don’t have to claim ever again.
10 janvier 2022
Avis spontané
Unfortunately we had a theft of a load…
Unfortunately we had a theft of a load of music kit a couple of months ago. Musicguard were very quick to respond and the whole claim process was smooth.
Hopefully we don't need to use them again for a while but it was good to know they're able to support you when you need it.
17 décembre 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.