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Lisez les avis des autres

Noté 1 sur 5 étoiles

I opened an account. The person who did it screwed up and claimed some paperwork had accidentally been shredded. I went back. Signed papers again. They needed to created the deposit check again... Voir plus

Noté 5 sur 5 étoiles

My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as cou... Voir plus

Noté 5 sur 5 étoiles

Everyone was really patience with me and went above and beyond to help me and make sure I understood what was happening. It was my first time ever trying to refinance anything before and I wasn't trea... Voir plus

Noté 5 sur 5 étoiles

Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gav... Voir plus

À propos de l'entreprise

  1. Institution financière

Écrit par l'entreprise

Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL. Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets. Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money. We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution. In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

My loan officer was absolutely…

My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as courteous and when I first arrived. I was greeted with a warm smile and very professional attitude. I would have no problem recommending Mutual Credit Union to my family and friends

18 novembre 2021
Noté 5 sur 5 étoiles

What can I say other than I love my new…

What can I say other than I love my new bank. Everything has been so convenient so easy to learn so easy to keep up with and the service you get when you go inside the bank for help is outstanding I have nothing but good words to say other than I love my new bank, Mutual Credit Union.

10 novembre 2021
Noté 1 sur 5 étoiles

Mutual credit union at Charles Ext 1251

Mutual credit union. Charles at Ext 1251 . He literally called me a liar, told me to shut up that I was a liar and not someone he wanted have associated with them ! Yes my truck got repo but I was making payments to catch up and on their word had 30 to do so ! But they repo me , I pd repo fee and the $200 left on my past due account, the repo company stole $500 out of my truck ! Yes stole it . Charles tell me I’m a liar to shut up there was no way I had $500 in truck for them to steal ! He proceeds to threaten me with not returning my truck after I had pd ! Then repo company watched video seen their driver take the money out of my truck ! Repo company apologized repeatedly returned my money and refunded the storage fee , repo called Charles at Ext 1251 and explained I wasn’t lying , I was being honest and had cooperated nicely , Charles then speaks to me to say I guess you wasn’t wrong , don’t be late or I will repo again ! Charles sir my truck was in shop for over 2 months , yes I work 75 hrs a week yes I hit a tough spot on cost of fixing truck , but I did let you know and I was making payments to get back up to date , yes Charles not all people are liars !!! You sir do not have any right to speak to anyone the way you spoke and yelled at me! And I was doing the right thing , I was making payments, hitting a tough spot in life doesn’t make someone who is trying a liar… not everyone is bad in life , before you yell and judge and accuse look at the facts before you sir !!! I accepted the repo apologies, and the guy was fired for stealing my money that You MR Charles said I couldn’t have nor didn’t have !!!

7 septembre 2021
Avis spontané
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Réponse de Mutual Credit Union

Hi Gena, someone from our team has reached out to you to resolve this matter. If you need additional assistance, please contact us at membercare@mutualcu.org or give us a call at 877-457-3654.

Noté 5 sur 5 étoiles

Simple

Simple, easy to use. Setup the account online and they were great at verifying everything.

3 septembre 2021
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Réponse de Mutual Credit Union

Hi Cat, we're so glad you're enjoying our digital services!

Noté 5 sur 5 étoiles

Love it!

Love it! Great service and friendly people. I would recommend Mutual Credit Union to everyone.

3 septembre 2021
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Réponse de Mutual Credit Union

So glad to hear it! Thanks for being a member!

Noté 5 sur 5 étoiles

Excellent

Excellent Customer Service

9 août 2021
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Réponse de Mutual Credit Union

Thanks for your review! We look forward to continuing to serve you!

Noté 5 sur 5 étoiles

Opening my Account was a very pleasant…

Opening my Account was a very pleasant and positive experience. I will eventually be moving all of my banking needs to your facility and will recommend your bank to all of my friends and family

3 août 2021
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Réponse de Mutual Credit Union

Wow! That is awesome news, Mary! We are so happy that you had a great experience and more importantly that you are sharing your joy with others. Please let us know if there is any thing that we can assist you with as you transition your accounts and make Mutula CU your primary financial institution of choice. Thank you for your membership and for taking the time to leave us an awesome review!

Noté 5 sur 5 étoiles
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Réponse de Mutual Credit Union

Latoria, we are excited that you found our website helpful! Thank you for taking the time to leave us a review and give us your thoughts! Thank you for being a member of Mutual CU!

Noté 5 sur 5 étoiles

Excellent team

2 août 2021
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Réponse de Mutual Credit Union

Thank you, Linda for saying so! We think our Mutual CU family is pretty amazing too. Thank you for taking the time to leave a review and for your membership.

Noté 5 sur 5 étoiles

Simply put great

10 juillet 2021
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Réponse de Mutual Credit Union

Thank you, Edward for taking a moment to leave us a review. We appreciate your time and your membership!

Noté 5 sur 5 étoiles

Love mutual credit union

Love mutual credit union. They give me no problems.

9 juillet 2021
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Réponse de Mutual Credit Union

Thank you, Aubreuna for taking the time to leave us a review!

Noté 3 sur 5 étoiles

I am very happy with the customer…

I am very happy with the customer service of Mutual Credit Union.The service overall is excellent, informative and the employees are very helpful and nice.

8 juillet 2021
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Réponse de Mutual Credit Union

Thank you, Nicole for leaving us a review. We look forward to continuing to serve you in the days, months, and years to come!

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