Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I recently gave auto guard 5 stars however after receiving my contract nothing they told me to sell this service was true. First of all the monthly rate was $12-13 higher. All the EXCLUSIONS they aren... Voir plus
L'entreprise a répondu
Beware when you purchase Auto Guard’s warranty, the first two payments taken is NON refundable. You are advised you have 30 days to cancel but will not be told it will cost you. I purchased the Au... Voir plus
L'entreprise a répondu
I had a smooth onboarding experience with MyAutoGuard. Their coverage prices are very affordable, and the policy includes many benefits I have not seen in other companies, like car rentals and some a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Please be aware Trustpilot is not a reliable review platform. They have removed countless positive reviews for made up rules they make up on the fly but will post a 1 star review even if it breaks their own guidelines.
Coordonnées de contact
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, Etats-Unis
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Moyen
296 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The representative was very helpful and…
The representative was very helpful and his Boss worked everything out for me.Thanks
17 mai 2026
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad to hear our representative and management team were able to help and work everything out for you.
Providing helpful service and finding solutions for our customers is always our goal, and we truly appreciate your support and trust.
Thank you for choosing us!
You Guys Exceeded My Expectations
You Guys Exceeded My Expectations, Thanks for All You Do,
15 mai 2026
Réponse de MyAutoGuard
Thank you so much for your 5-star review! We’re thrilled to hear we exceeded your expectations.
Our team works hard to provide excellent service and dependable coverage, so feedback like this truly means a lot to us.
We sincerely appreciate your support and thank you for choosing us!
Réponse de MyAutoGuard
We’re sorry to hear about your frustration and appreciate the opportunity to clarify.
After reviewing the claim, the issue referenced was determined to be pre-existing prior to the policy becoming active. As outlined in the agreement, pre-existing conditions are not eligible for coverage under the terms of the contract. You filed a claim only 2 weeks after policy was active.
We understand this may be disappointing, as is the 1 star rating left We would be happy to review your account further and provide any additional clarification needed. Please contact us directly.
I can’t get anyone on the phone
I can’t get anyone on the phone. No person! I would like to cancel my contract now. Thank you
Neil Buckingham
225 907-6800
12 mai 2026
Réponse de MyAutoGuard
Mr. Buckingham, we’re sorry to hear about your experience and appreciate you bringing this to our attention.
Providing accessible customer support is important to us, and we regret any difficulty you experienced reaching our team.
We would like the opportunity to assist you directly with your account and cancellation request. A member of our team will be reaching out to you shortly, or you may also contact us directly for immediate assistance.
Thank you for your feedback although a 1 star rating is a bit low
Réponse de MyAutoGuard
Thank you for your 4-star review! We’re glad you found value in the coverage and repair protection offered for your vehicle.
Our goal is to help provide peace of mind when unexpected repair costs arise, and we appreciate you choosing us for your coverage needs.
Réponse de MyAutoGuard
We respectfully disagree with this characterization and would like to provide clarification.
The benefits referenced were attempted to be used prior to the policy becoming active, within few days of starting. As clearly outlined during enrollment and within the agreement, coverage and member benefits do not go into effect until the required initial payment has been received and the policy is active.
These requirements are standard and applied consistently to all customers. We understand the frustration, but this was not a denial of valid active coverage.
If you would like to review your account details further, please contact us directly without yelling, and we will be happy to assist.
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you had a positive experience with our customer service team.
Providing helpful, professional support is a top priority for us, and we truly appreciate your feedback and support.
WHERES MY REFUND
11 mai 2026
Réponse de MyAutoGuard
We’re sorry for your frustration. As outlined in the agreement, the activation fee is non-refundable.
Please contact us without yelling and hanging up if you would like to review your account and refund status further.
You withleld information about the cost…
You withleld information about the cost of the program. You told me only $75 and $179 not the thousands of dollars that I would have to pay. And kept the $75 as non returnable.
Howard Goble
30 avril 2026
Réponse de MyAutoGuard
A review of your recorded enrollment call confirms that the cost was clearly disclosed and acknowledged prior to activation. We take transparency seriously and ensure key terms are communicated before any agreement is finalized.
We would be happy to walk through the details with you directly and provide clarification. Please contact us so we can assist.
Réponse de MyAutoGuard
We’re sorry to hear about your experience and appreciate your feedback.
After reviewing your account, the claim referenced was submitted immediately after the policy became active. As outlined in the agreement, coverage is subject to a validation period that you were informed of and agreed to. Pre existing issues are NOT covered from any coverage provider.
We understand this may be frustrating, but claim determinations are made based on those clearly defined terms, not arbitrarily.
We are a legitimate company providing coverage to our customers and take pride in operating transparently.
If you would like us to review your claim further or provide additional clarification, please contact us directly.
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad our team was able to help lower your monthly payment and find an option that works for you.
Making coverage affordable and flexible is a top priority for us, and we appreciate your trust.
I was most surprised that you all would…
I was most surprised that you all would still let me sign-up even though my car is a 2003 Toyota RAV4S. That might be the sole reason that I signed up when I did.
22 avril 2026
Réponse de MyAutoGuard
Thank you for your 4-star review! We’re glad we were able to provide coverage options for your vehicle.
Our goal is to offer flexible solutions for a wide range of drivers, and we’re happy we could help you find a plan that worked for you.
We appreciate your trust and are here if you need anything.
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad you had a great experience with our team. We truly appreciate your support.
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad our team was able to work with you and find a plan that fits your budget.
Making coverage affordable and accessible is very important to us, and we appreciate your trust.
great service from the team.
20 avril 2026
Réponse de MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you had a great experience with our team.
Providing excellent service is our priority, and we truly appreciate your support.
How Awesome Was That!?
They,more than one person, pushed hard to find me a deal I could afford due to my income. I appreciate their efforts,I was terrified thinking I couldn't have this coverage.
1 mai 2026
Réponse de MyAutoGuard
Thank you for the amazing review! We’re glad our team could go the extra mile to find an option that works for you.
Making coverage affordable and accessible is a big priority for us, and we’re happy we could help give you peace of mind.
We appreciate your support!
It was quick
It was quick. I don’t like the comparison process and unwanted spam calls from like companies. I will probably cancel the whole thing and lose the $75 to set up with you. Recovering from hernia surgery (wk 2) and hate the spam calls from your competitors; therefore when I cancel it is because of your whole business set-up where I could not compare companies!!!
27 avril 2026
Réponse de MyAutoGuard
Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience with our team.
Providing reliable coverage and strong customer service is our top priority, and your feedback means a lot to us. We look forward to assisting you in the future.
discounts and arithmetic quickly became…
discounts and arithmetic quickly became like double-talk. The system is different enough from the others that it takes some time to digest and evasluate.
30 avril 2026
Réponse de MyAutoGuard
Thank you for your feedback. We understand our pricing and discount structure can take some time to fully evaluate.
Our goal is to provide flexible and transparent options, and we appreciate your input as we continue improving the experience.
After reviewing contract would not even…
After reviewing contract would not even consider buying this warranty. Tried to cancel same day, giving me a very hard time and the fact I am a disabled veteran and senior citizen. Had to jump through hoops just to cancel.
2 mai 2026
Réponse de MyAutoGuard
We’re sorry to see your 1-star review and appreciate the opportunity to clarify.
Our coverage plans are designed to be among the most comprehensive in the industry. However, certain components—such as batteries—are classified as wear-and-tear items and are not eligible for coverage. This is consistent across the industry.
As requested, your account has been canceled. If you have any additional questions or would like further clarification, our team is always available to assist.
We wish you all the best moving forward and thank you for your time.
Rhonda Dawson
Rhonda Dawson
05/01/2026
AUG500331
5318 Saint Richard’s plaza
Omaha, NE 68111
mileage 134,051
Reason for cancellation: going with another competitor
1 mai 2026
Avis spontané
Réponse de MyAutoGuard
Thank you for your feedback. We understand you chose to move forward with another provider and respect your decision.
While we’re sorry to see a 1-star rating associated with a cancellation for this reason, we appreciate the opportunity we had to assist you and wish you the best with your new coverage.
If your needs change in the future, we’d be happy to help.
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