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My Canada Trips Avis 

221
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic holiday where everything worked perfectly. We travelled from Toronto to Jasper on the Via train. The food was excellent and the views were amazing. All the day trips from Jasper and Banff... Voir plus

Noté 5 sur 5 étoiles

After trying other travel agency’s, where as soon as I mentioned my husband has mobility problems they point blank said unless he could do 10k steps a day they couldn’t help us, Cheryl was a breath of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far the support from Paul Connolly in organising our trip has been fantastic. He has been dedicated to our plans and extremely helpful. He also helped to find a solution for our deposit payment... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Organisation was perfect. Everything ran exactly to plan. A little more detail on how to get actual train tickets would be useful- we had to work that out on the hop. Itinerary was full and vari... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.


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4,8

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,8

Tous les avis

(221)

110 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything that you said would…

Everything that you said would happen,did and on time too.

16 juin 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Christopher for your 5 star review. We are delighted to hear everything went as planned on your Canada holiday.

Best, Abigail

Noté 5 sur 5 étoiles

Holiday of a lifetime

For the first time ever my wife and I decided to use a tour operator to plan our latest holiday and we chose My Canada Trips. Having just returned from almost three weeks away we would like to express our sincere gratitude for what was the best holiday experience of our lives. The country is simply breathtaking however we cannot fault the locations, hotels and experiences which were arranged by My Canada Trips. They planned the entire trip around our desire to travel on the Rocky Mountaineer and stay at the Chateau Lake Louise but every aspects including transfers were perfect and want to take this opportunity to thank the entire team for a truly wonderful holiday. We are looking forward to returning in 2029/30

9 juin 2026
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Réponse de My Canada Trips

Thank you David for taking your time to leave your 5 star review. We are over the moon to hear you had the trip of a lifetime in Canada on your itinerary put together by Gavin.

I will be sure to pass on your kind words and we look forward to planning your next trip in 2029/30.

All the best, Abigail

Noté 5 sur 5 étoiles

trip of a lifetime

booked trip with 4 day stay in Banff then Rocky Mountaineer to Vancouver for 3 night stay then cruise to Alaska. everything from flights to transfers booked and whole trip ran like clockwork. Jennifer went above and beyond to personalise this trip for us so well including ringing a few days before we travelled to check we were organised . Everything including weather (only one day of light rain!) was perfect. Hotels all excellent and in ideal locations for us. Trips in Banff seeing local wildlife and scenic trips to lakes and glaciers were a particular highlight.
Again Many thanks will definitely be singing your praise to family and friends who might think of similar trips
Janine Bell

23 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Janine for your 5 star review. We are over the moon to hear how amazing your holiday to Canada was onboard the Rocky Mountaineer and Alaska Cruise. We are also delighted to hear how helpful Jennifer's knowledge and experiences in Canada where when putting together your itinerary.

All the best, Abigail

Noté 4 sur 5 étoiles

Seamless complicated travel arrangements

The My Canada Trips team were all very helpful and tailored our 22 day trip to Canada/Alaska according to our specific requirements. Given the complexity of our trip (planes, ships, trains and coaches) across Canada/Alaska, everything ran seamlessly and without issue.

5 mai 2026
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Réponse de My Canada Trips

Thank you TJ for your 4 star review. We are delighted to hear how helpful and knowledgeable our Canada Experts where when putting together your tailormade holiday to Canada and Alaska.

All the best, Abigail

Noté 5 sur 5 étoiles

We strongly recommend MyCanadaTrips for…

We strongly recommend MyCanadaTrips for such an easy adventure matching all our needs and wishes. Every detail well organised and well communicated, all we had to do is turn up and enjoy the trip.

12 mai 2026
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Réponse de My Canada Trips

Thank you so much for your 5 star review, Martin. We are over the moon to hear you would recommend My Canada Trips to others. It is also brilliant to hear how helpful Cheryl's first hand knowledge and experience of Canada was when putting your tailor made itinerary together.

All the best, Abigail

Noté 5 sur 5 étoiles

What can I say

What can I say, my Canada strips is probably THE best travel agent that I have used. So much so that I have recommended to friends, very impressed.
The staff made everything so smooth and delivered exactly the trip that we envisioned.
Thanks David,Yvonne and all the customer services team.

15 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Suzanne, for your 5 star review. We are over the moon to hear you had an amazing holiday. We are also delighted to know you would recommend My Canada Trips to others and I will be sure to pass on your kind words to David and Yvonne.

All the best, Abigail

Noté 5 sur 5 étoiles

Fantastic holiday to Canada & Alaska…

Fantastic holiday to Canada & Alaska Julie phimister tailormade our trip loved every destination hotels were great thank you very much 😊
Best wishes Martin & Janette curry 👌

14 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Martin for your 5 star review. We are over the moon to hear you had an amazing holiday in Canada and Alaska. I will be sure to pass on your positive review to Julie.

All the best, Abigail

Noté 4 sur 5 étoiles

Great company to book through.

We couldn't fault the booking process which was personal and thorough. Messages and alterations done quickly and without fuss. One or two snags while on holiday, but mostly the holiday went smoothly. We felt supported throughout and had a great holiday.

30 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Jane for your 4 star review. We are delighted to hear that Kelsey tailored your holiday to your requirements. We are sorry to hear that there was a few issues while on your holiday I will pass your feedback on to product team.

All the best, Abigail

Noté 4 sur 5 étoiles

We were taken on an amazing journey…

We were taken on an amazing journey thanks to you guys seeing the best of the rockies and the national parks

16 mai 2026
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Réponse de My Canada Trips

Thank you Alan for your 4 star review. We are delighted to hear you had an amazing holiday in the Canadian Rockies and National Parks.

All the best, Abigail

Noté 5 sur 5 étoiles

A Memorable Bucket List Holiday

Contacted My Canada Trips to arrange a bucket list holiday for my wife and myself. I spoke to Sean and he didn’t disappoint. From flights hotels trips and transfers he didn’t disappoint. All we had to do was pack and turn up. Thank you Sean and My Canada Trips for creating a very memorable bucket list holiday.

16 mai 2026
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Réponse de My Canada Trips

Thank you John for your 5 star review. We are over the moon to hear you had an amazing holiday. And we are delighted to know the itinerary Sean put together for you was perfectly tailored for you. I will be sure to pass on your kind words to Sean.

All the best, Abigail

Noté 5 sur 5 étoiles

Great holiday and well planned

The trip was well planned and all went smoothly until we arrived in Lake Louise. The itinerary stated a 12.15 pick up next day but arrived at 9.15. Luckily we were ready to depart. We were then dropped at the wrong hotel. I was told by Brewster travel that they hadn’t been informed of a hotel change. We had to take a taxi to the next hotel. The pick up point in Banff was listed as behind the Mount Royal hotel but I managed to get this changed as the company were using a small van to collect guests/luggage (one of our party has mobility issues). This hiccup caused a bit of stress on the day that’s why only four stars given. But overall it was a great and well organised experience!

27 mai 2026
Avis spontané
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Réponse de My Canada Trips

Hello Jean,

Thank you for your four star review and for taking the time to share your experience with us.

We are so pleased the overall trip was well planned and enjoyable. We do sincerely apologise for the confusion around the pick up time in Lake Louise and the hotel drop off in Banff. We completely understand how stressful that must have been, especially with mobility considerations in your group. We are glad you were able to get the pick up point resolved on the day.

Your feedback is really valuable and we will make sure it is shared with the relevant teams to help avoid this happening again.

All the best,
Abigail

Noté 1 sur 5 étoiles

They never even responded to my…

They never even responded to my enquiry.
Could I trust a company that does not even have the courtesy to quote - it was probably around a 7K/8K holiday.

27 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you for taking the time to leave a review, Mr Lake. We're truly sorry for the delay in getting back to you regarding your quote as this really isn't the standard we hold ourselves to. I've passed your details on to one of our experts who will be in touch with you as a matter of priority.

All the best, Abigail

Noté 5 sur 5 étoiles

Very friendly helpful and approachable…

Very friendly helpful and approachable staff. Excellent communication.

27 mai 2026
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Réponse de My Canada Trips

Thank you Chris for your 5 star review. We are delighted to hear how friendly and helpful Jennifer was when planning your tailormade holiday to Canada.

All the best, Abigail

Noté 5 sur 5 étoiles

Amazing two weeks

So well planned which made for a packed experience and wonderful memories. Information and documentation very clear. Kelsey was excellent!

12 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you for your 5 star review. We are delighted to hear you had an amazing time in Canada and everything we perfectly planned by Kelsey.

All the best, Abigail

Noté 5 sur 5 étoiles

An amazing holiday from start to…

An amazing holiday from start to finish, all planed well and no problems, would recommend to everyone thanks my Canada trips .

9 mai 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Gillian for your 5 star review. We are delighted to hear you had an amazing holiday and you would recommend My Canada Trips to others. I will be sure to let Karen know you had a great time too.

Best, Abigail

Noté 5 sur 5 étoiles

Easy booking, great hotels…

The booking process was very easy for this holiday. They listened to what we wanted and made the trip special. The hotel choices were good and most of the trips were excellent. We felt one trip was disappointing but that was down to the guide and arrangements made by the company running the trip in Canada. Every other trip arranged by My Canada was fantastic.

28 avril 2026
Avis spontané
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Réponse de My Canada Trips

Hello Hilary, Thank you for your 5 star review, we are delighted to hear you had an amazing holiday in Canada. We also apricate the feedback on one of the tours you where on and we will take this onboard.

All the best, Abigail

Noté 5 sur 5 étoiles

Fabulous

Fabulous! Everything went to plan as set out by yourselves.Timings and meeting places for trips were spot on. Hotels chosen were perfect. Can’t fault anything. Thanks to the team. Jim and Gill.

20 avril 2026
Avis spontané
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Réponse de My Canada Trips

Thank you Jim and Gill for your 5 star review.

We are over the moon to hear you had an amazing time in Canada and everything went to plan. I have passed on your positive review to David.

All the best, Abigail

Noté 5 sur 5 étoiles

Very helpful and informative

Jennifer was very helpful and knowledgeable as well as being very happy to explore options in detail. Made the whole process very stress free. So far I would definitely recommend.

18 mars 2026
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Réponse de My Canada Trips

Thank you Peter for your 5 star review. We are thrilled to hear how helpful and knowledgeable Jennifer was when creating your once in a lifetime holiday to Canada.

All the best, Abigail

Noté 5 sur 5 étoiles

Prompt and responsive service

Prompt and responsive service. I’m looking forward to a trip that ticks all my boxes. Thank you

9 mars 2026
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Réponse de My Canada Trips

Thank you Sally for taking your time to leave your 5 star review. We are delighted to hear how efficient and knowledgeable Julie was when creating your tailormade holiday to Canada.

All the best, Abigail

Noté 5 sur 5 étoiles

From the start of my enquiry for a trip…

From the start of my enquiry for a trip to Canada to the booking process everything was dealt with in a professional manner. I was dealt with by Jennifer who seemed to understand what I wanted. She put together a great itinerary from the information I provided which was sent by email within 24 hours. I was impressed with the service I received and so booked the holiday for next year.

10 mars 2026
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Réponse de My Canada Trips

Thank you Mr Bell for your 5 star review. We are over the moon to hear how efficient and helpful Jennifer was when creating your once in a lifetime to Canada. We hope you have an amazing time and I will be sure to pass on your kind words.

All the best,Abigail

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