Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... Voir plus
Établissement
Changer d'établissementCarrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
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Lisez les avis des autres
As usual great service Honesty Detailed invoice Phone call to tell me what the car needed, but when I asked for advice on what car I should be looking at upgrading too Spencer wasn’t very helpf... Voir plus
Everything from the online booking system to dropping off and picking up was easy. I didn't have to wait around to drop off or pick up and they called me to let me know my key was low on battery and g... Voir plus
I couldn’t be more happy, with the support I get, from the team at Carrum Downs, I got my car serviced last Saturday, an engine light came up Tuesday morning, rang them and the where very accommodati... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Carrum Downs
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Australie
- (03) 8585 7112
4,2
Bien
256 avis
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Do not take your car to Carrum Downs
Do not take your car to Carrum Downs. They will charge you a fortune whilst turning your car into a mess at the same time. Car was fine and was booked in just for a service. It now has transmission problems and is so out of tune it’s not funny. Avoid at all costs.
13 août 2026
Avis spontané
Quick and prompt service of car
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
25 juin 2026
Avis spontané
Blade the young man who served me on…
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
6 juin 2026
I was quite disappointed with My Car
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold.
I found a mechanic who quoted me under half the price I was quoted at My Car. :/
Needless to say, I will not be returning.
10 juin 2026
Quick service and knowledgeable advice
6 juin 2026
Replacing Windscreen wipers
The two guys I spoke with were organised and helpful. No complaints from me.
24 mai 2026
The person on the front desk could try…
The person on the front desk could try being friendly to customers otherwise I'm happy with the work carried out
4 mai 2026
I am quite happy with the job on my…
I am quite happy with the job on my car, I received a phone call explaining what needed doing on my car and how much it would cost the person on the phone was very polite and considerate.
29 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Took my car to have a wheel alignment
Took my car to have a wheel alignment.
Customer service was NOT great.
Staff did not elaborate in more detail about damage or next steps to work on damage. (Very minimal feedback on pick up of car).
Staff appeared disinterested in engaging with myself. I would imagine if my husband dealing in this situation staff may have been more engaging and elaborate further regarding my cars issues.
Customer service needs work.
I went to a local small business and received much better service that showed interest and explained my cars damage and how to move forward.
As a female I do NOT recommend my car Carrum Downs.
21 avril 2026
Avis spontané
Réponse de mycar Tyre & Auto - Carrum Downs
Hi Katie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I’m just happy with the service I get
8 avril 2026
Everything was done well except I had…
Everything was done well except I had to wait for the car for about 45 minutes
8 avril 2026
Replaced battery without customer…
Replaced battery without customer written approval. Disputes about follow up payment and end up with refund
4 avril 2026
Réponse de mycar Tyre & Auto - Carrum Downs
Hi Peter,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service and very…
Great customer service and very informative - explaining the service and warranty and tyre repair
13 février 2026
Fast and easy experience
Fast and easy experience! Booked online and was able to get my car serviced two days later. Staff were friendly and helpful also.
19 mars 2026
Dropped off tyre for repair and they…
Dropped off tyre for repair and they advised it will be ready at 5pm and it was.
18 mars 2026
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