mycar Tyre & Auto - Carrum Downs Avis 

Over priced. Had to pay nearly $4000 was not ready when advised. Haven’t noticed any difference. And didn’t scan my flybuys card

The staff were well organized. Pick up time was matched for me to get back. Many thanks

Carrum Downs have been a customer for several years and very happy with the service and friendly staff. Wow pick the car up and even tyres are sparkling.

Good service and completed all works as required in the time advised

Spencer fit me in for a roadworthy as a walk-in at short notice after Rapid Tune let me down (and didn’t seem to care). Turned around same day. Thank you!

I booked at 10am, they said it’ll take 1 hour for tyre puncture, came back at 11am, they said haven’t started on my car because busy, will take 30 to 40 minutes more, and I had work at 11:30, I was very angry

Booked mycar tyre and auto for my cars log book service.
Very happy with the drop off and pick up. Also notification of the requirements at my next service.
Staff are great.

The assistant at reception was professional in his approach. I felt that my safety on the road was a priority to him because he advised me honestly about the urgency of the repair that was required in order to keep me safe on the road.
Thank you.

Pathetic "wannabe service".
When I called them once for replacing braking pads, they've said that they are not in stock and waiting would be 2-3 (yes, two to three) months, and they priced pads only for market price x 2.5.
When I asked them if they can replace braking pads supplied by me (ordered officially from supplier with fully matched partnumbers) they said "oh no, we do not fit with supplied parts".
So, their business is to resell parts with ridiculous prices.

Price was as quoted, Service took as long as predicted and car is driving well post service, very happy and will be back

I usually service my 2010 RAV4 at Toyota, but the last 3 times I went to My Car. Each visit resulted in repair estimates close to $2,000—even though I kept asking for a full inspection to avoid repeat costs. Most major parts have already been replaced, yet I’m always told something else is worn.
On the third visit, I couldn’t justify another $2,000 and chose to go with just a basic service. It’s emotionally draining to keep investing this way with no clear end. I understand cars age, but relying only on human judgment—without clear diagnostics—leaves too much room for error or cautious overestimation.
I even thought about selling the car, but was told it’s only worth around $8,000. However, Toyota later advised me not to sell—that it’s still a good, reliable vehicle. The mixed messages only add to the confusion and loss of confidence.
I’m sharing this because I value honest service. I just want a more transparent, system-based approach that builds trust—not just another big bill.

Did what they promised - took the car when I delivered it - kept me updated (even with the bad news!) and messaged me to say it was ready for collection.

Job was completed on time & staff were friendly

I received excellent service

The guy on the reception was very approachable and helpful. Got my car on time.

I couldn’t be more happy, with the support I get, from the team at Carrum Downs,
I got my car serviced last Saturday, an engine light came up Tuesday morning, rang them and the where very accommodating.

Friendly, explained everything well, fast

Easy to book and great friendly staff

Easy booking, true to quoted price. No fuss and no issues. Will definitely come back.