mycar Tyre & Auto - Carrum Downs Avis 

Overall great service centre

That are very friendly and honest will to go the extra mile to help you

Very good to deal with. Understanding and helpful. Excellent service thanks to Spencer.

Interpersonal & professional skill of manager.
A great experience in today's environment.

The gentleman who greeted me was instantly helpful and courteous. He went out of his way to be accommodating to my needs and provide the assistance I required. Thankyou so much.

Mycar always does a great job on my car servicing.
Always happy with the service.

Reasonable pricing, good communication

Spencer was helpful and informative and was able to accept the car and have it fixed the same day. He was courteous and so grateful he liked steer me as quickly as he did

I upset today rang u 131328 was quoted a Michelin tyre 185/65/14 $199 then the lady said she do it for $160 wheel alignment and when I mention I bought some costco there said no we cannot sell u the tyre now we want $199 honesty I never recommend step a foot on there door ever again /Carrum Downs headdoffice this number lost me as I use to go there never again shonky prices liars dont say I not been there as I have and wont be back

When making the appointment website was saying we will do whatever Holden require for this logbook service. However, when it comes to replacing the spark plugs which was clearly shown in the service logbook given by Holden I was told that I had to pay extra. I was told that I didn’t pay for it. For that money all they did was replaced the oil and the oil filter.Well, I paid for the logbook not for the basic service. When I asked them then what’s the difference between basic Service and the logbook service they said they write the service on the logbook. What a joke!

Fantastic service

I got charged extra when I arrived which I did not expect through my online order. They didn't give my car a wash either. They told me that my car needed other work done and the quote they offered me seemed really over inflated.

the service was quick, easy.
The replacement tyre was fitted within the day

Not the most prompt and friendly welcome. The reception area was littered with leaves and had dirty windows. My 1 hour wait time for a simple puncture fix was extended to 1 1/2 hours so a lunch break could be taken. I returned and my wheel was not on my car, so I'm tipping l didn't receive a wheel balance...I'm a local resident who won't be returning.

It was local so easy to drop my car off..took it there at 8.00am but wasn’t ready till about 20 to 4… would have been nice if I could have dropped it off a little later.. that’s the only criticism.. the guy that served me was polite and explained what I might need to have done and when. So overall job well done 👍

My husband booked my Haval H6 for service and was quoted $720. When he picked up car he was informed that no spark plugs were available and that onboard computer could not be reset because mycare Carrum Downs did not have the equipment. He was still charged the full service amount even though I had ask them to source the parts from GWM. He then had to book in to a GWM dealership to get the spark plugs and reset costing him a further $280 costing a total of $1000.
We'll never use Mycar again.

Nice staff, know their stuff and did my tyres quickly when they knew that I was waiting until they had finished,

Customer representative was not very friendly or polite this time. Usually would kindly ask for flybuys card , this time I have to request if I can get flybuys.