Hi my food box arrived for this week With veggies that aren’t ripe and won’t be ready this week very disappointed that you would send out unripe food that is meant to be eaten this week, this is no... Voir plus
L'entreprise a répondu
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I’ve been an on and off My Food Bag customer for years. It is expensive but some weeks convenience is paramount. I usually have the account on pause and wait until they send promotions otherwise the p... Voir plus
L'entreprise a répondu
I just love My Food Bag which I get most weeks. As a household of two I just love knowing what I am cooking and to be able to try different recipes I probably wouldn't attempt. The quality of the in... Voir plus
L'entreprise a répondu
We get My Food Bag’s ready made meals regularly and love them! There’s always a good mix of options, and they make busy nights so easy. Just heat one up and dinner’s sorted 🙌
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim
Coordonnées de contact
Nouvelle-Zélande
- 0800 469 366
- hello@myfoodbag.co.nz
- myfoodbag.co.nz
3,3
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Tasty and easy
I really like the deals they offer and the recipes were really easy and tasty. The flavour packets of spices are always so nice.
19 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Georgia, thanks for your review! We are really pleased to hear that you are enjoying all aspects of our service, with great deals, easy and tasty recipes, and delicious spice flavours. Thanks for your support! - My Food Bag Foodies
Réponse de My Food Bag
Hi Lucy, thanks for your 5-star feedback! We are so glad to hear you are enjoying our service! - My Food Bag Foodies
Excellent quality
Excellent quality, good portions, additional offers are a great bonus to motivate continued boxes, good communication for deliveries etc.
29 décembre 2024
Avis spontané
Réponse de My Food Bag
Hey Payton! Thanks for your feedback and 5-star review! We're thrilled that you're happy with the quality and portions of food, along with the additional offers and communication. We appreciate your support! - My Food Bag Foodies
Your recipes are so easy to follow and…
Your recipes are so easy to follow and your meals are so very tasty
22 décembre 2024
Avis spontané
Réponse de My Food Bag
Hey Diane, thanks for your review! We are so happy to hear that you are enjoying the meals and the simplicity of making them. We look forward to continuing to deliver to you! - My Food Bag Foodies
Great quality of fresh food
Food quality is great we have no waste. And we even have some for lunches next day. I referred my daughter Claire to the Christmas Box it was brilliant definitely will do this again, easy to follow, delicious Christmas lunch. Thank you Bargain box.
23 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Debbie, thanks for your 5-star review of Bargain Box by My Food Bag! We are so pleased that you are finding the food to be great quality with no wastage and leftovers for lunches the next day. It's wonderful to hear that you were able to refer your daughter to one of our Christmas boxes and that it was a hit! Thanks for your ongoing support and we look forward to delivering to you again soon! - My Food Bag Foodies
Stress free!
The ease of it all, not having to think of 'what's for dinner' is the greatest thing for me. Bonus is that the meals have all been tasty, enjoyable and a great portion size. It's the best meal box we have found to suit our family.
1 janvier 2025
Avis spontané
Réponse de My Food Bag
Hi Al, thank you for your 5-star review! We are so glad that we are able to help solve the "what's for dinner" question with delicious meals that suit you and your family. Thanks for your support! - My Food Bag Foodies
Great meals for the team
Quick and easy meals with such good value. I love the simplicity it brings to daily life and that the easy to follow instructions make it easy for one of the kids to take over the dinner plans for the night.
1 janvier 2025
Avis spontané
Réponse de My Food Bag
Hi Tabatha, thanks for your 5-star review! We are so glad to hear that you are finding the My Food Bag meals simple and easy to follow, with the kids being able to get involved to cook some delicious meals. Thanks for sharing! - My Food Bag Foodies
So simple
I really like the simple way they explain how to make the meals and the food is great 👍🏼!
19 octobre 2024
Avis spontané
Réponse de My Food Bag
Hi Kim, thank you so much for your kind words! We're thrilled to hear that you enjoy the meals that we have on offer. Your feedback means a lot to us. - Bargain Box Buddies
Food expired within 3 days
Food expired within 3 days, they were insistent about not providing a refund. Canceled my account. Quality is average.
29 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Adriana, we're sorry to hear about your experience with us. We do value when customers take their time to share. The quality and freshness of our meals are very important to us, and we sincerely apologise if this didn’t meet your expectations. We've passed on your concerns around this! - My Food Bag Foodies
Food yum, package issues tho
Are really enjoying the food.
Sometimes the ice bags that are packed in have holes in, so as the melt the box and ingredients get all soggy, also a couple of the meat packages have not been sealed correctly and the turkey one we got for christmas leaked all through the fridge.
22 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Andrea, thanks for your review! We are really glad to hear you are enjoying the meals so far.
Thank you for providing this feedback, we are sorry to hear you have been experiencing some quality issues with unsealed ice packs and protein. We will pass this on to our suppliers so they are aware.
We also apologise that one of your turkeys for Christmas arrived incorrectly sealed. This is so disappointing, especially as we know how crucial Christmas dinner is! It is important that we follow up with these issues so please do contact our Customer Love team on 0800469366 or at hello@myfoodbag.co.nz so we can rectify this situation. - My Food Bag Foodies
The meals are simple and easy
The meals are simple and easy. Explains in simple terms as well. Delicious taste. Sizes are perfect. My partner and I buy the 4 person meals. So we both get lunches for the next day. I’ve tried other companies and haven’t changed since coming to bargain box been having it for at least 6 months now
18 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Marisa, thanks for sharing your 5-star feedback! It's great to hear you are loving the Bargain Box experience so far and that you are able to upsize and have delicious lunches for the next day. Thanks for your continued support! - My Food Bag Foodies
Bargain Box is the Bomb
Love how bargain box has really good quality produce, that are easy to cook recipes & is reasonably well priced.
18 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Linda, thanks for your fabulous rating! We are so pleased to hear that you are loving Bargain Box by My Food Bag! It's great that you are finding the produce really good quality, the meals are easy to cook and that it is reasonably priced. We look forward to delivering to you again soon! - My Food Bag Foodies
Unique variety of dishes
We enjoy My food bag as the selection is unique, the portion size is spot on and the price is competitive
18 novembre 2024
Avis spontané
Réponse de My Food Bag
Hi Michelle, thanks for your 5-star rating! We are delighted to hear that you are finding the My Food Bag meals to be unique with great portion sizing and prices. Thanks for supporting us! - My Food Bag Foodies
The variety of meals is great
The variety of meals is great. We are really enjoying trying different foods that we would not normally cook ourselves. Deliveries are always on time and the produce is fresh.
18 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Rose, thanks for your 5-star review! We are so pleased that you are enjoying trying different foods as part of your My Food Bag subscription. Also, it's great to hear that you are finding your deliveries are always on time and the produce is fresh. Thanks for your support! - My Food Bag Foodies
Fresh ingredients and plenty of them
18 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Amanda, thanks for your 5-star rating! We are glad to hear you are enjoying our service and our fresh produce on offer. Thanks for your review! - My Food Bag Foodies
Very unprofessional customer service
Very unprofessional customer service, they refuse to take responsibility for their actions after sending emails that contradict themselves . The automatic email states that my subscription has been cancelled and has no subscription number attached which is very misleading as I am continuing to get charged and have boxes being delivered this weekend. When trying to address this issue with them they hung up on my phone call. As a long time loyal customer I am very disappointed in how poorly they have treated this situation and would not recommend their service to anyone.
18 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Jorja, thank you for your feedback. We are sorry to hear you have not enjoyed your experience with our service. Our team do have strict guidelines to follow which are outlined in our communications and policies stated on our website. If you would like to talk to us further about this issue, please get in contact on 0800 469 366 or hello@myfoodbag.co.nz - My Food Bag Foodies
Won’t take No!!!
My daughter got a promo code for 50% off to try foodbag… great. Unfortunately it went through twice in the same week and the second time charged the full amount. There is no check to query why somebody has or computer glitches and you end up with 2 food bags of the same content for 1 week. So we cancel everything, supposedly remove our payment method only to discover another payment has been taken.
17 décembre 2024
Avis spontané
Réponse de My Food Bag
Hey Vanessa, thanks for your review. We can see this matter was escalated to a manager yesterday. Our escalation process is that someone will be in touch within 24-48 hours after the request was placed. Reach out if you have any other questions in the meantime. - My Food Bag Foodies
Easy easy easy
Easy easy easy. Quick recipes, time saving, no waste. And very delicious
13 décembre 2024
Avis spontané
Réponse de My Food Bag
Hi Jane, thanks for your 5-star review! We are so pleased to hear that you are enjoying our quick, easy and delicious recipes. Thanks for your support! - My Food Bag Foodies
Overall experience
Good delivery, good communication. Nice recipes and ingredients . The quality of your meats is excellent. We are really enjoying BB every fortnight, we look forward to it.
1 décembre 2024
Avis spontané
Réponse de My Food Bag
Thanks for the wonderful review Maria, we love to hear that our customers are enjoying the range so much and are looking forward to their meals! - My Food Bag Foodies
MyFoodBag is great
MyFoodBag is great, the recipes are easy to follow, I love that they include so many NZ companies, from the meat to the sauces etc. everything is fresh and tasty and generous portions. Also their weekly offers/free gifts are amazing 👏🏼
I’ve been using it for 2-3 months now and just love not having to go to the supermarket or think about what to cook!
9 décembre 2024
Avis spontané
Réponse de My Food Bag
Hey Elizabeth, thanks for the lovely review! We are so glad to hear that you are loving your experience with us and we do value the partnerships we have with our NZ based companies! We hope you continue to enjoy our delicious recipe range! - My Food Bag Foodies
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