Hi my food box arrived for this week With veggies that aren’t ripe and won’t be ready this week very disappointed that you would send out unripe food that is meant to be eaten this week, this is no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been an on and off My Food Bag customer for years. It is expensive but some weeks convenience is paramount. I usually have the account on pause and wait until they send promotions otherwise the p... Voir plus
L'entreprise a répondu
I just love My Food Bag which I get most weeks. As a household of two I just love knowing what I am cooking and to be able to try different recipes I probably wouldn't attempt. The quality of the in... Voir plus
L'entreprise a répondu
We get My Food Bag’s ready made meals regularly and love them! There’s always a good mix of options, and they make busy nights so easy. Just heat one up and dinner’s sorted 🙌
À propos de l'entreprise
Écrit par l'entreprise
My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim
Coordonnées de contact
Nouvelle-Zélande
- 0800 469 366
- hello@myfoodbag.co.nz
- myfoodbag.co.nz
3,3
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend!
We’ve been using My Food Bag for the past 6 weeks or so and are loving it! We mostly go for the quick 15-30 minute meals as we have young children and everyone is enjoying the variety and taste. The portions are generous and there’s a huge amount to choose from each week. Some of the meals really feel like restaurant quality and taste. Highly recommend!
8 octobre 2025
Avis spontané
Réponse de My Food Bag
Hi Sarah! We're so happy to hear that you are enjoying the convenience of our service, especially with our Quick & Easy dishes. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you and your whanau. - My Food Bag Foodies
Warning for anyone considering My Food…
Warning for anyone considering My Food Bag
I’m sharing my experience to help others be cautious. I recently went on the My Food Bag website just to look around and select some meal options, not realizing that this process wasn’t simply a mock trial. Shortly after, I received an email saying my credit card had expired — from an account I hadn’t used in over five years.
When I tried to cancel the order, I was told it was too late and that if I didn’t pay, the matter could be referred to Baycorp. I find it concerning that an order could be placed without a valid or current payment method.
It’s disappointing to see how rigid the process is and how little flexibility is given in genuine mistakes. I would strongly recommend others double-check what they’re signing up for before completing any selections on the My Food Bag website.
7 octobre 2025
Avis spontané
Réponse de My Food Bag
Hi Joan, we're sorry to hear that you've had a recent poor experience with us. We take feedback like this very seriously and regret that at the time we were unable to help assist you in your request. We’ll make sure your comments are passed on to the relevant teams. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz
Good but...
The premade food is generally quite good and satisfying. However, many of the dishes that include tomato purée tend to be a bit overpowering. It would be great if the tomato flavour could be toned down to let the other ingredients shine through more clearly.
25 septembre 2025
Avis spontané
Réponse de My Food Bag
Thank you for your feedback Henri. We appreciate you voicing your concerns around the use of the tomato puree within our Made meals. We are always looking for ways to improve our Meals so suggestions like yours is helpful indeed. We've let our chefs know and can't wait to provide you new and improved meals in the future. Thank you for your support. - My Food Bag Foodies
I like the fact that I know what I am…
I like the fact that I know what I am cooking for dinner ever night and not worrying about what to do different.
23 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Kirsten! Thank you for your kind words. We're so glad to hear that you've been enjoying the convenience of our service. Making dinner time that much easier is exactly what we aim for, so its amazing to hear that this is making things easier for you! - My Food Bag Foodies
It’s really easy to follow recipes and…
It’s really easy to follow recipes and super convenient meals. Don’t have to put much effort into planning weekly dinners or deal with the hassle of food shopping
8 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Ashley! We're so happy to hear that you are enjoying the convenience of our service. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies
Tasty, variety and big portions
Tasty, quality meals. Portions are big enough to provide dinner and lunch for me. Plenty of variety - I like the way new meals are introduced each week!
22 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Andrea, glad to hear that you've been enjoying the meals that we are providing. We value your support and hope to continue providing delicious meals.
So handy!!
I’ve been getting the Ready-Made Meals for a few weeks now and they’re so handy for me! I haven’t tried every meal yet but I will get there. It would be nice to have some new meal options or repeat some of the old ones, but that’s not a biggie. I would highly recommend these meals to anyone who needs something simple and easy after a long day at work!
1 août 2025
Avis spontané
Réponse de My Food Bag
Hi Cyan! We're happy to hear that you've been enjoying our Made meals. We appreciate your feedback and have passed this onto our Chefs to see what they can do. Hope you continue ordering our Made meals! - My Food Bag Foodies
It's so great not having to think about…
It's so great not having to think about what's for dinner. When the box arrives, I lay the recipe cards out and sort all the ingredients into recipes then I pop them in a container per meal. They go in the fridge like this, all set for someone to pull out and cook.
24 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Amanda! We're so happy to hear that you are enjoying the convenience of our service. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies
Don’t get me wrong it good but it…
Don’t get me wrong it good but it starts to feel all the same , a lot of same vegetables in everything.
I also purchased avocados from you ,just to try and see the quality of the produce. How disappointing
The avocados were green just over the size of a tablespoon and when they just started showing signs of softening I cut into them and they were rotten.
15 septembre 2025
Avis spontané
Réponse de My Food Bag
Hey Aaron, we're sorry to hear that you received poor quality produce and we appreciate the feedback regarding our range of products. We'll make sure that your comments will be passed on to the appropriate team. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz
So great when you are unable to cook
I have found the made meals so helpful after surgery, and to feed a small family. It was also handy to buy some of the grocery items as I was feeling better. Some of these were so well priced as well. I'm now addicted to the kumara sourdough!
28 juillet 2025
Avis spontané
Réponse de My Food Bag
Hi Tammy! We're absolutely delighted to hear that our meals have made things easier after your surgery. And that you alongside us love the Kumara sourdough. Your satisfaction means a lot to us! - My Food Bag Foodies
I luv the ready made meals.
I luv the ready made meals.
If only they can get my address right, I have had to go to my neighbours and apologise for my delivery, I shouldn't have had to do that.
I rang the company twice and they apologised, but if it happens again I will be cancelling all my future orders..I wish I could put in more the just 1 date
8 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Lovey! We're happy to hear that you've been enjoying our Made meals. But we're sorry to hear that we have been miss delivering your box's to you. We do follow up with our Courier drivers each time this does happen and hope moving forward we can deliver them correctly. Thanks again for your support - My Food Bag Foodies
Nourishing & diverse choice meals
Nourishing & diverse choice meals
Very fresh
Don't have to think what to have for dinner
23 août 2025
Avis spontané
Réponse de My Food Bag
Hi Liz! We're so pleased to hear you're enjoying the nourishing, fresh meals and the variety we offer. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies
Réponse de My Food Bag
Hi Laura, thank you for your review! We're so glad to hear your deliveries have been on time and that the food consistently meets your expectations. - My Food Bag Foodies
Yummy meals but not enough variety
Yummy meals but not enough variety. Would love to have different meals to choose from each week or each fortnight if each week is asking too much.
3 septembre 2025
Avis spontané
Réponse de My Food Bag
Thanks so much for your feedback Anna! We completely understand your desire for more variety and truly appreciate you sharing that with us. We're always looking for ways to improve and keep things fresh, so suggestions like yours are really valuable. Offering a wider rotation of meals each week is definitely something we’ll continue to explore. Thanks again for your support - My Food Bag Foodies
I think overall the experience has been…
I think overall the experience has been perfect for me as I work from home and knowing after a full day it is nice for me to not have to prepare food. Most of the prepared dishes are amazing. I think I would like a change sometimes, although I love the Lasagne's, Thai Curry and Indian Curry. I am looking forward to picking up the meals again in October and hope there are some interesting spring/summer suggestions as well. It has been wonderful this year for me and I have added my own long beans and broccoli to the meals. Thank you
3 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Judith, thank you so much for your lovely and thoughtful feedback! We're absolutely delighted to hear that our meals have made your work-from-home routine a little easier. We also appreciate your honest note about variety, we’re always working to keep our menus fresh and exciting, and your suggestions help us do just that. Thank you again - My Food Bag Foodies
I receive the Ready Made meals which I…
I receive the Ready Made meals which I find really convenient with a good selection to choose from.
The delivery is hassle free and can be traced on the day which provides flexibility and I also like the ease of skipping a week when required.
3 septembre 2025
Avis spontané
Réponse de My Food Bag
Hi Carol, thanks so much for taking the time to share your feedback with us! We're so glad to hear that our Ready Made meals are helping make your week a little easier, and that the selection, flexible delivery, and skip options are all working well for you. Your satisfaction means a lot to us! - My Food Bag Foodies
Recommend both Fresh Start and Made to everyone I talk to!
Have used Fresh Start for a long time, was always great, switched to ready made meals recently due to ill health, every single one of the meals is absolutely delicious. Recommend both Fresh Start and Made to everyone I talk to!
30 août 2025
Avis spontané
Réponse de My Food Bag
Hi Melissa! Thank you for your review, we're so glad to hear that you've been able to enjoy both Fresh Start and Made meals! We look forward providing you even more delicious meals to you. - My Food Bag Foodies
As others have mentioned
As others have mentioned , navigating the site is very confusing, thought after putting weeks on hold , I then went in to cancell it , well i thought i had canceled my order only to find I have been charged, company is not understanding and demanding , be very careful that you don't get stung as this company is unforgiving
25 août 2025
Avis spontané
Réponse de My Food Bag
Hi Donna, sorry to hear that you've recently had poor experiences with us. In case you haven't already passed on the feedback regarding navigation with our website you can send us an email at hello@myfoodbag.co.nz. - My Food Bag Foodies
Réponse de My Food Bag
Hi Becky! Thank you for your review, we're so glad to hear that you've found our recipes super convenient and fresh! We look forward providing future delicious meals to you. - My Food Bag Foodies
Game Changer for me
My food bag pre-made meals have been a game changer for me with a toddler and husband that works away. I have little time to prepare meals so the pre-made are super convenient and easy for me. There’s a good selection, although a few new ones would be nice but overall I think I’ve only ever not liked one meal because it didn’t appeal to my taste but everything else has been great. By far superior to others ready-made. Really happy all round with the app, ordering, delivery etc.
27 août 2025
Avis spontané
Réponse de My Food Bag
Hiya Rachael! Thank you for the fantastic review, we're so happy to hear that we've been able to make dinner time much easier for you and your family. We too agree that more the variety the better and therefore passed your feedback to our chefs who will work towards whipping up more recipes for our customers to select from. Hope you enjoy your future deliveries with us! - My Food Bag Foodies
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.