⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Voir plus
L'entreprise a répondu
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Voir plus
L'entreprise a répondu
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Coordonnées de contact
J & S House, CW9 7LU, Northwich, Royaume-Uni
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4,2
Bien
370 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shipping to Indonesia on holidays is…
Shipping to Indonesia on holidays is quite fast 21 days. Love it!!
25 décembre 2022
Avis spontané
Réponse de My Fox Bag
Hey!
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
Jordan.
Jordan.
Would shop again!
The back pack I wanted was in stock, I ordered 1 week before Chirstmas not expecting it to arrive (due to RM strikes) but My Fox Bag despatched my order quickly and my back pack arrived in the 48hr window as promised. I also got about £15 off the RRP so successful order I'd say!
18 décembre 2022
Réponse de My Fox Bag
Hey!
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag
I cannot use the voucher as first time…
I cannot use the voucher as first time buyer
29 décembre 2022
Avis spontané
Réponse de My Fox Bag
Hi,
You can use the voucher against your first full price purchase, even if this is your 2nd purchase so please keep hold of it! The voucher applies to full price products, so would not have applied to the sale item you were purchasing. You can still use the voucher off your next order though, if the item is full price.
Kind regards
My Fox Bag
Worth the wait
Relatively fast delivery with the strike to Indonesia, took a month to reach my place. I got the price almost half of the price here in Indonesia. Worth the wait.
23 décembre 2022
Avis spontané
Réponse de My Fox Bag
Hello Adhinda,
Thanks for the amazing review, we are so glad you chose to shop with us! That's great to hear that delivery was not too affected!
Kind regards,
My Fox Bag.
It was a very easy purchase
It was a very easy purchase. Its an original product. Follow the sale seasons.
30 novembre 2022
Réponse de My Fox Bag
Hello Melek,
Thanks for the amazing review, we are so glad you chose to shop with us!
Kind regards,
My Fox Bag.
Highly recommended online retailer
The items were ordered at the end of November, and were shipped very quickly. Arrived in Australia in just over 2 weeks during this busy period. I was concerned about the quality of the backpacks due to the lower prices, but these are genuine Fjallraven. So overall a fantastic experience.
4 décembre 2022
Réponse de My Fox Bag
Hello Ella,
Thanks for the amazing words, we are over the moon that you loved our service.
Thanks,
My Fox Bag.
Excellent product
Excellent product, Kanken 15inch, at a very good price. No issues with delivery. Recommend.
1 décembre 2022
Réponse de My Fox Bag
Hello Inger,
Thanks for the amazing words, we are over the moon that you loved our service.
Thanks,
My Fox Bag.
great product and good delivery.
13 décembre 2022
Réponse de My Fox Bag
Hello Shan,
Thanks for the amazing words, we are over the moon that you loved our service.
Thanks,
My Fox Bag.
Responsive customer service!
5 décembre 2022
Réponse de My Fox Bag
Hello Lawrence,
Thanks for the amazing words, we are over the moon that you loved our customer service.
Thanks,
My Fox Bag.
Fast delivery, love the product
Delivery was quite fast though I ordered during the Black Friday sale and there were the Royal Mail strikes. Really love the bag too its great!!
19 novembre 2022
Réponse de My Fox Bag
Hello Sumi,
Thanks for the amazing review, we are so glad you chose to shop with us!
Kind regards,
My Fox Bag.
Réponse de My Fox Bag
Hello Angelica,
Thanks for the amazing review, we are so glad you chose to shop with us!
Kind regards,
My Fox Bag.
The parcel arrived very quickly as…
The parcel arrived very quickly as promised and packaging in good condition. It is Christmas pressie so expecting recipient to be very pleased with my gift.
18 novembre 2022
Réponse de My Fox Bag
Hello Glynis,
Thanks for the amazing words, we are over the moon that you loved our service.
Thanks,
My Fox Bag.
Still didn't get the package
Still didn't get the package, and get no information about it.
22 novembre 2022
Réponse de My Fox Bag
Hello,
After checking this order, I can see it was delivered a couple of days after.
We apologise for the delay, but unfortunately this is out of our hands. There is currently a backlog in the Royal Mail network - all services have been greatly affected, due to the ongoing strike action combined with the surge in parcel deliveries over the Black Friday and Christmas period.
Thanks
Fast shipping
Fast shipping, and great price. I was nervous to try a new store. But I am very happy I did and will shop here again.
7 novembre 2022
Quick shipping to Chile. Highly recommended!
I bought a Fjallraven Kanken No. 2 Laptop backpack in all black. It took 2 weeks and a half to arrive to Chile (South America). Fast free shipping from the UK, excellent experience. I love my bag and I'd highly recommend buying from this store. Thank you!
2 novembre 2022
Avis spontané
Réponse de My Fox Bag
Hello Coni,
Thanks for the kind words, we truly appreciate it, we look forward to see you shopping with us next time :).
Thanks,
Team MFB x
i was not satisfied with customer service
i was not satisfied with customer service. the replies came slowly and not helpful at all until i commented on social media about it
30 septembre 2022
Réponse de My Fox Bag
Hello,
I am truly sorry about this, we deal with a high volume of orders and messages on a daily basis and we cannot get right to them straight away.
We hope this does not affect your decision to shop with us in the future. We appreciate your business.
Thanks
Great value and great bag!!!
Great value and great bag. I was recommended this website by the fjallraven kanken store in Manchester as the bag I wanted was out of stock in store. I was so happy to get the bag I wanted and at a great price. Postage was on time and the customer service was excellent.
1 octobre 2022
Réponse de My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
im glad i ran into myfoxbag when i was…
im glad i ran into myfoxbag when i was looking for a legit kanken online! it's such a good deal because i got it with such a big discount and the site also offers free shipping. it also only took 1 wk which was faster than i thought since it's free shipping and from the UK
29 septembre 2022
Réponse de My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
easiest place to buy fjallraven
easiest place to buy fjallraven with many choices of colors, best price and kudos for free shipping around the world. thanks!
18 septembre 2022
Réponse de My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
Réponse de My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
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