MyHairMail Avis 

39
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Immer wieder überrascht uns dieser Händler mit tollen neuen Ideen. Besonders interessant sind die Buyers Clubs, die es inzwischen für Belle Tress, Raquel Welch und Tressallure gibt. Die Perücken werde... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I found the company is excellent to deal with, prompt customer service in case of problems. The goods are genuine and beautifully presented in the parcel. Unfortunately, due to the high delivery c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been purchasing products from MyHairMail .com ever since they originally started business. All of my experiences have been great with this company. I’ve ordered hundreds of wigs from them. Eve... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Haven’t received my order yet so it’s very difficult to review something you don’t have. Am surprised I have not received notification that my wig was shipped. Order placed on August 26th. Thought it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

MyHairMail® is changing the way customers buy wigs online by combining technology, transparency, and personalized service. Our exclusive shopping tools help remove the uncertainty from online wig shopping. Customers can use our AI Face Shape Analyzer, MyHairMagic™ Virtual Try-On, Wig Genie℠, and Inventory Genie™ to find styles that fit their look, lifestyle, and needs. MyHairMail also offers an advanced Product Availability & ETA System that displays expected manufacturer availability dates across more than 2,000 products spanning 8 major wig brands. Instead of discovering that an item is backordered after ordering, customers can often see estimated availability before they buy. Since 2023, we’ve helped thousands of customers shop wigs, toppers, and hairpieces from more than 18 leading brands, including Jon Renau, Raquel Welch, Belle Tress, Ellen Wille, Noriko, Amore, Estetica, Gabor, and more. We’re committed to fast order processing, factory-fresh products, and knowledgeable support 7 days a week. Whether you’re shopping for fashion, convenience, medical hair loss, or simply a new look, our mission is to make the experience easier, more transparent, and more enjoyable. Explore the MyHairMail Experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(39)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely love the wig

Absolutely love the wig, beautiful color, perfect fit, great quality, customer service perfect

19 septembre 2026
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Réponse de MyHairMail

Hi Gb -

"Perfect fit" is the phrase we love most. Fit is the hardest thing to get right when you're choosing online, so hearing it was exactly right made our day. Glad the color and quality lived up to it too. If you ever want help caring for it or picking a second style, we're at https://myhairmail.com/pages/contact anytime.

- MyHairMail

Noté 5 sur 5 étoiles

Immer wieder überraschend

Immer wieder überrascht uns dieser Händler mit tollen neuen Ideen. Besonders interessant sind die Buyers Clubs, die es inzwischen für Belle Tress, Raquel Welch und Tressallure gibt. Die Perücken werden dort zu besonders günstigen Preisen über Sammelbestellungen erworben. Das dauert zwar manchmal länger, dafür lohnt es sich finanziell. Und ich schätze vor allem auch den hervorragenden Service. Wenn einer einen Engel sucht - Angela ist einer!

20 juillet 2026
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Réponse de MyHairMail

Translated for US customers: This retailer surprises us again and again with wonderful new ideas. The Buyers Clubs are particularly interesting — there are now ones for Belle Tress, Raquel Welch and Tressallure. The wigs are bought there at especially good prices through group orders. It does sometimes take longer, but it pays off financially. And above all, I really appreciate the outstanding service. If anyone is looking for an angel — Angela is one!
***

Hi Frauke -

Thank you for this. The Buyers Clubs are one of our favorite things we do - pooling orders takes a little patience, but that's exactly what makes the pricing possible, and we're glad the trade-off has been worth it for you. And we'll pass the angel comment to Angela. She'll be delighted, and it's well earned. :-)

- MyHairMail
***

Hallo Frauke,

vielen Dank für Ihre Worte! Die Buyers Clubs gehören zu unseren liebsten Projekten – Sammelbestellungen erfordern etwas Geduld, aber genau das macht die günstigen Preise überhaupt erst möglich. Umso schöner, dass sich das Warten für Sie gelohnt hat.

Und den Engel-Kommentar geben wir sehr gerne an Angela weiter. Sie wird sich riesig freuen – und verdient hat sie ihn allemal. :-)

Herzliche Grüße
Ihr MyHairMail-Team

Noté 5 sur 5 étoiles

Every wig I have received has come…

Every wig I have received has come beautifully packaged and brand new! I love shopping with MHM!

18 septembre 2026
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Réponse de MyHairMail

Hi Erin -

Thank you for this. "Beautifully packaged and brand new" is exactly what we're going for - every unit ships sealed and untouched, and we take real care in how it arrives at your door. We're glad that's been your experience each time, and we're grateful you keep coming back. If there's ever anything you need, you can always reach us at https://myhairmail.com/pages/contact.

- MyHairMail

Noté 5 sur 5 étoiles
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Réponse de MyHairMail

Hi Pam -

Thank you for this. Quick, straight answers over email is something we work hard at, because choosing hair online comes with a lot of questions and nobody should be left waiting on the reply. Really glad it felt that way on your end.

- MyHairMail

Noté 4 sur 5 étoiles

I found the company is excellent to…

I found the company is excellent to deal with, prompt customer service in case of problems. The goods are genuine and beautifully presented in the parcel.

Unfortunately, due to the high delivery charge and taxes, there is little saved when buying from Ireland, but it will be much cheaper when used within America

4 septembre 2026
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Réponse de MyHairMail

Hi Janet -

Thank you for this. "Beautifully presented in the parcel" is exactly what we're going for, so it's lovely to hear it landed that way in Ireland.

You're right about the shipping and duties, and it's fair to name it. Import taxes are set and collected by Irish authorities rather than by us, which we know is cold comfort when you're the one paying them. Thank you so much for your business and trust in us!

- MyHairMail

Noté 1 sur 5 étoiles
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Réponse de MyHairMail

Hi Resa -

Waiting on a wig that hasn't arrived is stressful, and we don't want you left guessing. We track every order from the moment it leaves our hands, so we can pull up exactly where yours is and what happened. You have a tracking number in your inbox and status shows you will receive your order Monday. Thanks so much for your patience and business.

-MyHairMail

Noté 5 sur 5 étoiles

What a wonderful find!

What a wonderful find!

This is my favorite wig supplier. There is good selection and the way they offer lower prices has given me the ability to get better quality wigs at an affordable price.

8 septembre 2026
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Réponse de MyHairMail

Thank you for this. "Better quality at an affordable price" is exactly what we're trying to do, so it means a lot to hear it landed that way for you. We keep the selection broad on purpose - there's rarely one right wig for everyone, and having options makes the good fit easier to find. If you ever want a second opinion before your next one, reach us anytime at https://myhairmail.com/pages/contact.

- MyHairMail

Noté 5 sur 5 étoiles

Hundreds of transaction…still LOVE this company.

I’ve been purchasing products from MyHairMail .com ever since they originally started business. All of my experiences have been great with this company. I’ve ordered hundreds of wigs from them. Even the purchases with issues have always been resolved properly. I can’t say enough about the wonderful customer service I’ve received.
Thank you for all you do, I appreciate all of it.

4 septembre 2026
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Réponse de MyHairMail

Hi Delores -

We so appreciate your business and it makes it all worthwhile that you keep coming back, and we don't take it lightly.

Thank you for trusting us with all your wig purchases. We are here to help anytime. :-)

- MyHairMail

Noté 5 sur 5 étoiles

The sales are great!

The sales are great!

3 septembre 2026
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Réponse de MyHairMail

Hi JoAnn -

Thanks for this. We work hard to keep our sale pricing honest and worth waiting for, so it's great to hear you love them. If you ever want a heads-up before the next one, or help picking a style, you can reach us anytime at https://myhairmail.com/pages/contact.

- MyHairMail

Noté 5 sur 5 étoiles

Betaalbare prijzen.

3 septembre 2026
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Réponse de MyHairMail

Hi klant -

Bedankt voor de vriendelijke woorden. Eerlijke prijzen zijn belangrijk voor ons – mooi haar hoort voor iedereen bereikbaar te zijn, en we doen ons best om die lijn vast te houden zonder in te leveren op kwaliteit. Fijn dat dat merkbaar was. Heeft u ooit hulp nodig bij het kiezen van uw volgende haarwerk, dan staan we voor u klaar bij

Thank you for the kind words. Keeping prices fair matters to us - good hair shouldn't be out of reach, and we work hard to hold that line without cutting corners on quality. We're glad it showed. If you ever need help choosing your next piece, we're here at https://myhairmail.com/pages/contact.

- MyHairMail

Noté 3 sur 5 étoiles

Item not received

Haven’t received my order yet so it’s very difficult to review something you don’t have. Am surprised I have not received notification that my wig was shipped. Order placed on August 26th. Thought it would at least be on its way. Loved the other wigs purchased from Hair do I’m hoping this one will be the same.

26 août 2026
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Réponse de MyHairMail

Hi Janice -

Waiting without a shipping notice is the frustrating part, and that's on us to double check you received. Some styles ship from the manufacturer on set restock dates. We sent you an email with tracking number and delivery date just a day or two away. We are sure you will love the piece. https://myhairmail.com/pages/contact

Glad the previous ones have worked out so well.

- MyHairMail

Noté 5 sur 5 étoiles

Customers treated special

The hard to find product I was searching for was at a great place to shop. A great price quick shipping and each one packed with care. Also a special extra surprise beyond care was a lovely gift and card I was amazed at the wonderful experience. I will shop there again for sure.

29 juillet 2026
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Réponse de MyHairMail

Hi Elizabeth - so glad you found the one you'd been hunting for. We pack each piece individually for a reason, and it's lovely to hear the little extra was received well. Thanks for taking the time to write this, and we'll be here whenever you're ready for the next one.

- MyHairMail

Noté 1 sur 5 étoiles

I didn’t receive my order

I didn’t receive my order. I was told it was due to arrive today I don’t have a phone number to call and check on my order.

24 août 2026
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Réponse de MyHairMail

Hi Patty - a delivery date that comes and goes with no way to check in is genuinely frustrating, and I'm sorry. We sent you an email with your UPS tracking number today that will have live shipment status to review. We publish a number you can reach out to connect with the team on the site. Also, best approach is just to open a live chat with one of our team members 7 days a week and we can tell you exactly where things stand, not just repeat the estimate. https://myhairmail.com/pages/contact

We think you will love the piece when it arrives.
- MyHairMail

Noté 5 sur 5 étoiles

Great products that I cannot otherwise…

Great products that I cannot otherwise afford.

25 août 2026
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Réponse de MyHairMail

Hi Jorie - thank you. Keeping quality hair within reach is something we work hard at, so it's good to hear it's landing that way. If you ever want help choosing your next one or getting the most wear out of what you've got, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

I had a bunch of questions about my…

I had a bunch of questions about my order and they were answered very quickly by Customer service.

29 août 2026
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Réponse de MyHairMail

Hi Marian - glad the questions got answered quickly. Asking before you buy is exactly the right move with wigs, and our team would much rather talk it through with you than have you guess. Thanks for taking the time to write this. If anything else comes up, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

Best company to get a quality wig

I am his wife I am very pleased with it the color and the fit. It came sooner than I expected. Federal Express delivered to the wrong address but the person was honest and left it at my door. I would definitely order again.

25 août 2026
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Réponse de MyHairMail

Hi there - color and fit both landing right on the first order is the outcome we're always chasing, so that's great to hear. Glad it arrived ahead of schedule too, and lucky that whoever took the delivery did the decent thing and walked it over. If you need help matching a shade next time round, just reach out: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

I love my Wintour by Belle Tress

I love my Wintour by Belle Tress! The customer service was excellent! When I had questions , I got a very quick response and all my questions were answered.

11 août 2026
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Réponse de MyHairMail

Hi Rachel - the Wintour is such a good one, so we're glad you love it. And thanks for mentioning the response time. Getting real answers back quickly is something we work hard at, so it's nice to hear it showed. Enjoy wearing it. :-)

- MyHairMail

Noté 5 sur 5 étoiles

The chat button is really helpful!

The company has an AI chat and also you can email a real person about questions. After a few answered questions about delivery and return policies. I made my purchase and it got here so quickly. The sale on my remy human hair was the least expensive compared o other sites and I spent close to $2,000. It was important to me to get the best price. Its here and I love my wig! I already washed it and wearing it.
I bought Amber by wig pro in color 8.

19 août 2026
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Réponse de MyHairMail

Hi Rachel - Amber in color 8 is such a good pick, and hearing you've already washed it and put it on tells us everything. That's the sign of a wig that fits into your life right away.

Glad the questions got answered before you committed. Big purchase, real answers - that's how it should work. :-)

Anything you need down the road, we're at https://myhairmail.com/pages/contact.

- MyHairMail

Noté 5 sur 5 étoiles

Arrived as promised in perfect…

Arrived as promised in perfect condition and at a good price point. Enjoy doing business with you. It's my second purchase and there will be more.

17 août 2026
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Réponse de MyHairMail

Hi Jane - "arrived as promised" is exactly what we aim for, so thanks for saying it. Lovely to have you back for a second time, and we'll be here whenever you're ready for the next one.

- MyHairMail

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