MyHairMail Avis 

39
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Immer wieder überrascht uns dieser Händler mit tollen neuen Ideen. Besonders interessant sind die Buyers Clubs, die es inzwischen für Belle Tress, Raquel Welch und Tressallure gibt. Die Perücken werde... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I found the company is excellent to deal with, prompt customer service in case of problems. The goods are genuine and beautifully presented in the parcel. Unfortunately, due to the high delivery c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been purchasing products from MyHairMail .com ever since they originally started business. All of my experiences have been great with this company. I’ve ordered hundreds of wigs from them. Eve... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Haven’t received my order yet so it’s very difficult to review something you don’t have. Am surprised I have not received notification that my wig was shipped. Order placed on August 26th. Thought it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

MyHairMail® is changing the way customers buy wigs online by combining technology, transparency, and personalized service. Our exclusive shopping tools help remove the uncertainty from online wig shopping. Customers can use our AI Face Shape Analyzer, MyHairMagic™ Virtual Try-On, Wig Genie℠, and Inventory Genie™ to find styles that fit their look, lifestyle, and needs. MyHairMail also offers an advanced Product Availability & ETA System that displays expected manufacturer availability dates across more than 2,000 products spanning 8 major wig brands. Instead of discovering that an item is backordered after ordering, customers can often see estimated availability before they buy. Since 2023, we’ve helped thousands of customers shop wigs, toppers, and hairpieces from more than 18 leading brands, including Jon Renau, Raquel Welch, Belle Tress, Ellen Wille, Noriko, Amore, Estetica, Gabor, and more. We’re committed to fast order processing, factory-fresh products, and knowledgeable support 7 days a week. Whether you’re shopping for fashion, convenience, medical hair loss, or simply a new look, our mission is to make the experience easier, more transparent, and more enjoyable. Explore the MyHairMail Experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(39)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great to work with.

17 août 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Davie - thanks for that. Short and sweet, and we'll take it. When you need help with another shade or style match or ready for a re-order, we're right here!

- MyHairMail

Noté 5 sur 5 étoiles

Generous selection

Generous selection, great customer service and prices, surprisingly fast delivery.

3 août 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Debra - thanks for this. The fast delivery is the part we work hardest at, so it's good to hear it landed sooner than you expected. If you ever want a hand picking your next shade or style, we're at https://myhairmail.com/pages/contact and happy to help.

- MyHairMail

Noté 3 sur 5 étoiles

Thank you forcreturning my money Have a…

Thank you forcreturning my money Have a great day.

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Mary - glad the refund went through cleanly for you. That part should always be simple, and it sounds like it was. Drop us a note if we can help further on finding another piece that meets your needs at https://myhairmail.com/pages/contact and we'll help you find something that works. Have a great day yourself.

- MyHairMail

Noté 5 sur 5 étoiles

Wonderful!

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Sue - short and sweet, and we'll take it! Thanks for taking the time to leave a review. If you ever need a hand with styling, fit or picking your next shade, we're right here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

This company has a variety of wigs Not Much Else To Say

This company has a variety of wigs and great choice of colors! Most of the time I can get the lowest price for a high end wig! Only hindrance to more purchases is their return policy- 2 returns within 120 day time frame.

Great customer service! Great turnaround time! Great response time when updating a change in delivery of product and availability.

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Colleen -

Thanks for this. The color range is something we're genuinely proud of, and I'm glad the delivery and availability updates have been useful - we'd rather tell you what's actually happening than keep you guessing.

Noted on the return limit. That feedback goes to the right people, and if you ever want help narrowing a shade before you buy so a return isn't needed, we're here: https://myhairmail.com/pages/contact
And of course, use our color tool and virtual try-on tool https://myhairmagic.com

- MyHairMail

Noté 5 sur 5 étoiles

I was very impressed with the delivery

I was very impressed with the delivery, packaging, wig and unexpected little gifts. WOW!

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Susan - the little extras are one of our favourite parts of packing an order, so it's lovely to hear they landed well. Thanks for mentioning the packaging too - we put real thought into how a wig arrives, not just what's inside. Enjoy wearing it, and we're here any time you need styling advice.

- MyHairMail

Noté 5 sur 5 étoiles

It’s perfect!!

It came much quicker than expected and with some extra goodies and a sweet note attached. I already had this same wig but needed to replace it as it was getting frayed. It was perfect and half the price of what I previously paid in a retail store! Thank you!

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi DJM - A repeat buy on a style you already know and love is the best kind of order to pack, and we're glad the piece arrived ahead of schedule and expectations. Getting the same wig at half what you paid in store is exactly the point. Thanks for coming back to us, and enjoy it along with the goodies. :-)

- MyHairMail

Noté 5 sur 5 étoiles

Great prices and reliable

Great prices, name-brand products, fast shipping when in stock. I received my wig in perfect condition and in a speedy manner,

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Debbie -

"Perfect condition" is the one we work hardest for, so thanks for calling it out. Every unit comes directly from the manufacturer "factory shipped and sealed", and when a style's in stock we ship it. Enjoy the new wig, and if you ever want help picking your next shade, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

The price on the wig was fantastic and…

The price on the wig was fantastic and I received it quicker than I thought I would. I am definitely purchasing from MyHairMail again!

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Cindy - Glad the price worked out and that it came sooner than you expected. We'd rather quote honestly and beat it than the other way round. When you're ready for the next one, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

My new wig stop- 1st place

Got a great price on a pre-order piece. And I was notified the next day on status. Your reviews are also good, so I will be shopping with you first. Thanks!😁

21 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Rose -

Glad the pre-order price worked out for you, and that the status update arrived quickly. We'd rather tell you where a piece actually is than leave you guessing. Enjoy it, and we'll be here whenever you're ready for the next one.

- MyHairMail

Noté 4 sur 5 étoiles

No she is not



No she is not, and no I can’t .

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Judy -

Four stars with a bit of mystery attached! :-) I don't want to guess at what's behind it, but I'd genuinely like to know - especially if there's something we could have done better. Whenever you have a minute: https://myhairmail.com/pages/contact and it'll come straight to our team.

- MyHairMail

Noté 5 sur 5 étoiles

I got exactly what I ordered in perfect…

I got exactly what I ordered in perfect condition and in a reasonable amount of time. Price was the best I found and I looked at 5 different wig vendors who had the color I wanted

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Pam - Five vendors compared and we came out on top for that color? We'll take it. Getting the shade right is the hard part, so we're glad it arrived exactly as you expected. If you ever want help matching a second unit or a different length, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

Great service and arrived promptly

Great service and arrived promptly. LOVED the price!

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Susan - glad it landed quickly and the price felt right. We work hard to keep both of those true at once, so it's good to hear it came through. If you ever want help picking your next shade or style, we're right here: https://myhairmail.com/pages/contact

Thanks for taking the time to write.

- MyHairMail

Noté 5 sur 5 étoiles

So far so good!

So far so good!
The website is easy to navigate and the prices can’t be beat!
I haven’t had the need to chat with customer service.
My only want is a better, larger picture of the shades.

20 juillet 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Ginger -

Glad the site was easy to get around, and thanks for the note on the shade photos. Good news! We just launched our new and improved MyHairMail Mobile App available in the App Store and Google Play. We listened to customers like you and have make the color images on the mobile app Bigger and Better. You can always find us on Chat or here: https://myhairmail.com/pages/contact

- MyHairMail

Noté 5 sur 5 étoiles

80 year old finds a wig!

I am 80 yrs old. I have had MANY wigs and was moderately satisfied with mail ordering. But recently decided to pack up the brown wigs (I hair turned WHITE when I was 20); but after a serious illness I lost most hair on crown. Gave up on dye jobs and brown wigs about 2 yrs ago. Decided to go with WHITE. Unfortunately not easy to find short white wigs in my styles. MYHAIRMAIL offered what I had hoped to find before my life was over. Not only did I get the wig, color, price and style (that did not make me look like I came from a beauty salon with blue hair!) The help from your company, ease in ordering and fast delivery was terrific. I LOVE my new wig! Just hoping I still have some time left to find another short or pixie wig similar to my last purchase and reasonable price. I know I will be wearing out my wig quickly. Keep up the great job you are doing. So many other wig companies do NOT care about good products and service. Just hoping I will find more wigs that meet my criteria. Unfortunately I am not needing the beautiful long wigs that the young women are after. Keep up the good work and helping this old lady get a nice wig!

14 juin 2026
Logo de MyHairMail

Réponse de MyHairMail

Hi Darlene,

Short styles in true white are genuinely hard to source, so I'm glad this one landed right - color, cut and price all at once. That's the combination people give up on finding.

When you're ready for the next one, get in touch here and we'll pull together what's available in short and pixie shapes in your shade: https://myhairmail.com/pages/contact

Thanks for the kind words.

Warm Regards,
- MyHairMail

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus