Had a great buying experience and fast shipping! Had some confusion over how quickly the fully charged device should turn on but was happy to receive assistance from a support representative who clear... Voir plus
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Lisez les avis des autres
I had ordered some of your products and decided to change a few things or just cancel my order, they responded quickly and helped me with that process....so I have a refund coming back within 10 days... Voir plus
L'entreprise a répondu
I still have a good portion of my own teeth. Loose yes, pockets, yes. I just cannot justify the price of full on fixed implants. I have a very bad gag reflex and cannot have traditional dentures.... Voir plus
L'entreprise a répondu
I couldn’t get my Red Light to connect to any of the outlets that I tried to get battery on my Red Light Therapy. I had used it about 5 times and couldn’t imagine what the problem was. Carlos, was my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Coordonnées de contact
8 The Grn Ste R , 19901, Dover, Etats-Unis
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4,5
Excellent
85 avis
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A répondu à 80 % de ses avis négatifs
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Les gens ont aussi consulté
Communication very reassuring
I initially had some concerns and wanted to cancel order however they reached out to assure me that I would have option for full refund after 90 days. Then it seemed to take longer to mail they again reached out to explain time frame All communication from them was really complete and helpful and reassuring that I should just TRY it and I felt sure if I really didn't they would absolutely follow through on refund, I got it and I'm happily using
1 septembre 2026
Avis spontané
Réponse de My Oralux
dile que si necesita tips nos contacte
Thank you so much for taking the time to share this! It's wonderful to hear how thorough and reassuring the communication was throughout the whole process, that kind of transparency really makes a difference in building confidence to give something new a try. We're genuinely glad it worked out and that you're happily using it now. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you'd like any tips along the way, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear how things continue to go for you as you keep up with your routine!
Oralux Support Team
Good so far
Item arrived as stated and using it every day. Time will tell if it works. Ask me in 3 months
3 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear your order arrived just as described and that you're staying consistent with daily use, that kind of commitment tends to make the biggest difference over time. We'd genuinely love to check back in with you in 3 months to hear how things have progressed! Just a quick reminder in the meantime: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions along the way, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Have only used for 4 days
Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product container reads..."Read instructions before use." ???
7 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this feedback! We understand it can be frustrating not finding clear instructions right away, and we appreciate you giving it a fair chance over these first four days. The full user manual and charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. In the meantime, here's a quick rundown: hold the power button for about 1.5 seconds to turn it on, and each session runs for 12 minutes before shutting off automatically. As for the GumRevive Gel, it's completely optional to use alongside your sessions, simply apply a small amount to your teeth and gums before starting, it's meant to enhance the results but isn't required for the device to work. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
I have just received the package and…
I have just received the package and the product looks and works as promised.
7 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear everything arrived looking and working exactly as promised right out of the box, that's a great first impression to start with. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. Also, pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to give it a try. We'd genuinely love to hear how things continue to go for you!
Oralux Support Team
I had a question before using it and…
I had a question before using it and customer service was genuinely helpful. They explained everything clearly and didn’t make the process complicated, which made getting started much easier.
25 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear our customer service team took the time to explain everything clearly and made getting started so much easier for you. Just a quick tip as you begin: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to give it a try. If any other questions come up along the way, please know we're always here and happy to help. We'd genuinely love to hear how things go for you as you get into your routine!
Oralux Support Team
I keep mine beside my electric…
I keep mine beside my electric toothbrush so I don’t forget about it. That has been enough to make using it every day feel pretty automatic.
28 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's such a smart approach to keep it right beside your toothbrush, that kind of simple habit stacking is exactly what makes it so easy to stay consistent day after day. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you'd ever like more tips on getting the most out of your routine, please don't hesitate to reach out to us, we're always happy to help. We'd genuinely love to hear how things continue to go for you!
Oralux Support Team
Rolanda and Charlie were very helpful…
Rolanda and Charlie were very helpful and prompt in their responses.
4 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear Rolanda and Charlie were so prompt and helpful in their responses, that kind of quick, attentive support is exactly what we strive for with every customer interaction. We'll be sure to pass along your kind words to both of them, we know it'll mean a lot to hear. Just a quick tip as you continue using the product: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
My Impressions on using the Oralux GumRevive Therapy System
I've recently started using the device. I'm still learning it, but it's comfortable, works well with the gel. It has a very tolerable time to be worn. I'm looking forward to having strong healthy gums and teeth.
5 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear it's already feeling comfortable and working well paired with the gel, even while you're still getting used to it, and that the session time feels easy to manage. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you don't need to keep track of the time yourself. We're genuinely hopeful this brings you the strong, healthy gums and teeth you're looking forward to, and we'd love to hear how things continue to develop for you!
Oralux Support Team
Tooth sensitive
Hi, I have been using the light for about 4-5 weeks every day and I feel much better, I use to feel sensitive in some of my tooth and now I feel much better , I really hope that after 4 more weeks the sensitive disappear and the gums grow.
5 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear that after 4 to 5 weeks of daily use, you're already feeling much better, with the sensitivity in your teeth improving noticeably. That kind of progress is a great sign, and staying consistent with your daily routine over these next few weeks is exactly what will give you the best chance of seeing even more improvement. Just a quick tip: if you're not already using it, pairing your sessions with the GumRevive Gel is completely optional but can help enhance the results even further. We're genuinely hopeful the sensitivity continues to fade and that your gums keep progressing well, and we'd love to hear how things go for you!
Oralux Support Team
Réponse de My Oralux
Thank you so much for taking the time to share this! Four days in and things going smoothly is a great sign, and staying consistent with your sessions from here tends to be exactly what helps build toward noticeable results over time. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any questions about the product or would like more tips along the way, please don't hesitate to reach out to us, we'll be happy to help. We'd genuinely love to hear how things continue to develop for you!
Oralux Support Team
Question about my online order…
I had a question about my online order and was very happy at the quick response from the support team. It’s nice to have a company take care of their customers.
5 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear our support team responded so quickly to your question, that kind of prompt attention is exactly what we strive for with every customer, and we're glad it left you feeling taken care of. Just a quick tip for ongoing care: after each session, rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then wipe it with a soft cloth and a little mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Quick and concise.
4 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear the experience felt quick and straightforward from start to finish. Just a couple of quick tips as you get going: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time, and pairing your sessions with the GumRevive Gel is completely optional but can help enhance the results even further if you'd like to try it. If you have any questions about the product or would like more tips along the way, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Well tracked order and delivery
Well tracked order and delivery, Excellent service post sale. I've only used it once since delivered.
Thank you.
4 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole process went so smoothly, from order tracking straight through to support after the sale. As you continue with your first few uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to go for you as you build up your routine. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
only used 3 times
only used 3 times. Easy to use. Hope it does all you claim.
5 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear you're finding it easy to use right from the start, that's exactly the kind of experience we hope everyone has when getting started. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time without needing to keep track yourself. Also, pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to try it. We're genuinely hopeful it lives up to your expectations, and we'd love to hear how things continue to develop for you as you keep up with your routine!
Oralux Support Team
Réponse de My Oralux
Thank you so much for taking the time to share this! It's a good sign that things are off to a positive start, and staying consistent with regular sessions tends to be exactly what helps build toward clearer results over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to develop for you!
Oralux Support Team
arrived clean and secure
Free delivery was nice and my order arrived in about a week. Packaging was clean and the mouthpiece looked untouched.
19 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear everything arrived smoothly and in such great condition right out of the box, that first impression really sets the tone for a good experience going forward. Just a quick tip as you get started: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even more over time. We'd genuinely love to hear how things go for you as you begin your routine, so please don't hesitate to keep us posted!
Oralux Support Team
I was excited to try this new product…Even if it doesn’t need the gel
I was excited to try this new product to help with inflammation in my mouth. I’ve been using gum renew for about 6 weeks now and have noticed my gums haven’t been bleeding as much as they were when I brush them. When I went to start using your gum product it said on the instructions to use with gel. I haven’t seen or read anything that states that I should purchase the gel renew that doesn’t come with it so I had to buy some gel elsewhere so I don’t know for sure if it’s working properly if it’s possible I would like to see if it’s really working correctly without having your product or you should mention that the gel doesn’t come it my purchase. So I’ll continue to use your Gum without the Gel that was not enclosed or mentioned by your ad Please let me know more about if it’s going to work better with the gel or even if I need to use the gel to get results with healing my mouth with your help. I have faith in you for getting my answer back to me to know that I don’t need the gel for resolving this problem. If you have a certain gel to use please send me details but it was never mentioned to me as it is needed for my mouth to recover and gums I will continue to use this for the fact that I need more healing and use your product.
4 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear that after 6 weeks of consistent use, you've already noticed less bleeding when you brush, that's a really encouraging sign of progress. To clarify your question about the gel: the GumRevive Gel is completely optional, the device is designed to work on its own without it, so you haven't been missing out on effectiveness by using it without the gel. That said, many customers do find that pairing it with the gel helps enhance the results even further, so if you'd like to continue exploring that option, it's simply an added boost rather than a requirement. Please continue with your routine as you have been, and if you have any further questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
The ordering process was easy.
The ordering process was easy.
You did a nice job keeping me updated on my order and it was delivered in a timely manner. I have used the device twice and am looking forward to positive results.
3 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole process felt so smooth from start to finish, that kind of experience really sets a positive tone before you even get to try the product itself. As you continue with your first couple of uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We're genuinely optimistic this will bring you the results you're hoping for, and we'd love to hear how things continue to develop for you!
Oralux Support Team
Product received very fast
Product received very fast. I've only used it two days, so I can't really rate it's performance yet, but I will come back in 2 weeks to update any improvements in my gum health.
Hoping for good results!
1 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear your order arrived so quickly, and we truly appreciate you being open to coming back in a couple of weeks to share an update on your gum health progress. Just a quick reminder as you continue: be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then let it air dry completely before storing it away, that'll help keep it in great shape. We're hopeful this brings you the great results you're looking for!
Oralux Support Team
Easy to purchase and shipping was fast
Easy to purchase and shipping was fast. I received a well packed product that was charged and ready to use. Have used 4 times so far and it works and feels great.
1 septembre 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear the whole experience felt smooth from purchase through delivery, arriving well packed and ready to go right out of the box, that kind of first impression really matters to us. After four uses already feeling great, that's such an encouraging sign this early on, and staying consistent with your routine tends to help build on results like these even further as time goes on. We genuinely appreciate you taking the time to share such detailed feedback with us, and we'd love to hear how things continue to progress for you. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
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