Had a great buying experience and fast shipping! Had some confusion over how quickly the fully charged device should turn on but was happy to receive assistance from a support representative who clear... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had ordered some of your products and decided to change a few things or just cancel my order, they responded quickly and helped me with that process....so I have a refund coming back within 10 days... Voir plus
L'entreprise a répondu
I still have a good portion of my own teeth. Loose yes, pockets, yes. I just cannot justify the price of full on fixed implants. I have a very bad gag reflex and cannot have traditional dentures.... Voir plus
L'entreprise a répondu
I couldn’t get my Red Light to connect to any of the outlets that I tried to get battery on my Red Light Therapy. I had used it about 5 times and couldn’t imagine what the problem was. Carlos, was my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Coordonnées de contact
8 The Grn Ste R , 19901, Dover, Etats-Unis
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4,5
Excellent
85 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de My Oralux
Thank you so much for sharing this! We're really glad you're finding it both helpful and easy to use. Just a quick tip to keep it running smoothly: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then let it air dry completely on a clean towel before storing it away. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear more about how your experience continues as you keep using it!
Oralux Support Team
Easy to use
Easy to use, I've noticed a reduction in sensitivity and redness, which i hope will stop the receeding. Id recommend this product.
10 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this! We're thrilled to hear you're already noticing a reduction in sensitivity and redness, and we're hopeful this continues to help with the receding as well. Just a quick tip: using the GumRevive Gel alongside your daily session is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. Thank you so much for recommending it!
Oralux Support Team
Customer service
Can't comment about the product, but the customer service is received was excellent
24 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! We're really glad the customer service experience stood out to you so positively, that means a lot to our team. Whenever you're ready to give the product a proper try, here's a quick tip to help you get started: simply hold the power button for about 1.5 seconds to turn it on, and each session will run for 10 minutes before shutting off automatically, so you can relax without needing to keep track of the time. If you have any questions about the product along the way, please don't hesitate to reach out to us, we'll be happy to help however we can. We truly hope it ends up impressing you just as much as our service did!
Oralux Support Team
Dont do it
Let me preface this by saying, my unit broke within two weeks but they DID eventually provide a full refund after many calls and emails. That having been said, my overall experience was not great.
Ships from China. Instructions reflect a lack of English comprehension, plus doesn't explain anything at all (in fact it interjects more question than answers if you read the four sentences). For example, it talks about using modes, but there are no modes...Only one 10 minute light cycle. No information on charging, cleaning, or usage is included that may be pertinent.
No charging indicator light. Non standard, magnetic charging connector. I don't think my unit was charging, not sure. A standard charging port would be a real neat idea, or at the very least, include an appropriate power brick.
Purchasing...I received multiple emails to "complete my order before it was too late", but I had already paid. It took a call to the company to know I had successfully ordered the product online. There was no up front confirmation, in fact, they try to sell you something else by throwing a long video in your face after you have already paid..so email confirmation did not arrive because I chose not to sit through their sell video. They charged me anyway. This did not feel good.
Power switch is weird. Sometimes won't turn on (you have to hold the button for some seconds). However, the switch is super sensitive to turning off, and just a gentle random touch anywhere will instantly turn it off. Annoying to put in the mouth when it is constantly trying to turn itself off. There obviously is no product testing going on here.
But does it actually do what they claim for your gums? I would say its probably snake oil, based on the shaky experience I've had....this product looks just like the Amazon "knockoff" products, yet Oralux tells you to stay away from knockoffs.
Gumrevive is also a cheap Chinese made product. So....Which is a knockoff? Do any of them work? So far, after a couple weeks, I have noticed absolutely nothing other than my time wasted fumbling around with a cheap product that stopped working after a couple weeks.
21 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this detailed feedback, and we sincerely apologize for all the inconvenience this has caused. We understand your frustration regarding the unclear instructions, the confusing checkout and confirmation process, and the sensitivity issues with the power switch making it difficult to use comfortably. We take this kind of feedback seriously, as the satisfaction of our customers is something we deeply care about, and we'll be sure to pass these concerns along to our team for review. We've already sent you an email with the resolution to your issue, so please check there for more details. Thank you for your patience as we work to make this right.
Oralux Support Team
The customer service I received from…
The customer service I received from Sofia was top notch. She took care of my issue promptly and she updated me through every step. Thank you for going out of your way to resolve my issue Sofia. I appreciate taking care of me.
22 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this! We're really glad Sofia took such great care of you, keeping you updated at every step until your issue was fully resolved. We'll be sure to pass along your kind words to her, it truly means a lot to our team to know she made such a positive difference in your experience. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help however we can.
Oralux Support Team
SMILE ESTEEM
I was skeptical....Soooo, here I Am investing in my Smile and Esteem....The product is Sturdy and I look forward to beautiful results smiling naturally again.
Thankssss...
22 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this! We completely understand the initial skepticism, so it means a lot that you decided to invest in your smile and confidence anyway. We're glad you're finding the product sturdy, and we truly hope it brings you the beautiful results you're looking forward to. Just a quick tip as you get started: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear how your results come along!
Finally received the GumRivive after…
Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since receiving it just a few days ago and if I can't recharge it what's the point. I might return it because of that fact. It could use more info in the packaging also.
20 août 2026
Avis spontané
Réponse de My Oralux
Thank you for sharing your feedback, and we're sorry to hear about the delay in receiving your GumRevive as well as the missing charging cord. We'll be reaching out to you by email shortly to help resolve this situation. Thank you so much for trusting us, and please know we're committed to helping you get this resolved.
Oralux Support Team
Product came very fast
Product came very fast . Easy to use Only used it 3 times so far hoping to see results soon .
21 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear your order arrived so quickly and that you're finding it easy to use right from the start. After three sessions, staying consistent with your daily routine tends to give you the best chance of seeing noticeable results soon. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Had a shipping question and got a…
Had a shipping question and got a useful reply instead of a canned answer. My order showed up two days later.
16 juillet 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear the support experience felt genuine and personalized rather than generic, and that your order arrived so promptly afterward. Just a quick reminder as you get started: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
easy to stay consistent
My brother is a big believer in prevention and sent me the link after we were talking about how much dental work can cost. I thought the collagen explanation was interesting and ordered one a few days later. It has been easy enough that I haven’t missed many sessions.
7 juin 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great that your brother's focus on prevention led you to explore this option, and that the collagen explanation resonated enough to convince you to give it a try. Staying consistent enough to rarely miss a session is exactly the kind of habit that helps build toward real results over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Great experience
I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept informed every step of the way until it arrived at my door. I've only been using the device for a few days but so far the experience has been very pleasant and I am hopeful that this will really benefit my gum and teeth health.
14 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear how well informed you felt throughout the entire process, from order confirmation to helpful tips along the way and updates right up until delivery. It's also great to hear the first few days have felt pleasant so far. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. We're genuinely hopeful this brings real benefits to your gum and teeth health, and we'd love to hear how things continue to go for you!
Oralux Support Team
smooth from start to finish
Nice purchase experience from start to finish. Confirmation came right away, tracking followed shortly after and my order arrived in good condition.
1 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole purchase experience felt so smooth, from quick confirmation to timely tracking updates and your order arriving in good condition. Just a quick reminder as you get started: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Red light therapy is a game changer for…
Red light therapy is a game changer for my gum health. I love the product! I had a similar product before but this is far better.
18 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It really means a lot to hear you find it far better than similar products you've tried before, that kind of comparison speaks volumes. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
I was nervous the mouthpiece would feel…
I was nervous the mouthpiece would feel huge because I have a fairly small mouth. It took me a session or two to get used to it but now I barely think about it. The hands free design makes a difference.
4 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear it only took a session or two to feel completely comfortable, and that the hands-free design has made such a noticeable difference in your routine. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Once I'm able to get it to turn on...
Once I'm able to get it to turn on, I like the product. The button is very tempramental. Sometimes it goes on without me touching the button. Other times it won't go on no matter how light or hard I press it! Very frustrating. Not sure if it's doing my gums any good, but it's only been a couple weeks.
6 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for sharing this feedback! A couple of things to check regarding the power button: make sure the device is fully charged, since a low battery can sometimes affect how responsive the button is, and try holding the button steadily for about 1.5 seconds rather than a quick press, as that's what the device is designed to respond to. If it's still acting up after trying that, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help find a solution for you.
Oralux Support Team
Dental Care
being able to maintain dental care in a new way, its so easy to start the process while doing other thing. I don't have to wait to do other things.
15 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear the routine fits so seamlessly into your day, being able to keep up with other tasks while your session runs is exactly the kind of convenience we hope makes it easy to stay consistent. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Good product
Product shipped from China, so delivery was over a week. So far it seems a great product. Time will tell.
14 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! We understand the wait from overseas shipping isn't ideal, and we appreciate your patience through that. It's great to hear it's seeming like a great product so far, and staying consistent with daily use over these next few weeks will give you a much clearer picture of the results. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Revive 2.0
I received this last night and after using before bed
I noticed a improvement although slightly
It was noticable
Great product
Worth every penny
11 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's fantastic that you noticed a difference after just one session before bed, even if slight, that's such an encouraging sign this early on. Staying consistent with daily use tends to help build on results like these even further over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We're so glad you feel it's worth every penny, and we'd love to hear how things continue to develop for you!
Oralux Support Team
I have just started using this product
I have just started using this product. It’s easy to use, easy to charge. I did not receive the gel product in the box. I would have given five stars if I had.
11 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's great to hear you're finding it easy to use and easy to charge right from the start. Just to clarify about the gel: it's actually sold separately and isn't included with the device, so nothing was missing from your package. The GumRevive Gel is completely optional, the device works well entirely on its own without it, though many customers find that pairing the two together helps enhance the results even further if you'd ever like to add it to your routine. If you have any other questions, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.
Oralux Support Team
I had a loose lower tooth in front and…
I had a loose lower tooth in front and have been using this red-light device for a little over 2 week and it is now stabilizing! Highly recommended! Thank you!
11 août 2026
Avis spontané
Réponse de My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear your loose lower tooth is already stabilizing after just over two weeks of consistent use, that's such a meaningful and encouraging result. Staying consistent with your daily sessions from here tends to help support that continued progress even further. Just a quick tip: if you'd like to enhance the results even more, pairing your sessions with the GumRevive Gel is a great optional step to consider. Thank you also for recommending it so highly, and we'd love to hear how things continue to develop for you!
Oralux Support Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.