PocDoc Avis 

317
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really easy to use and the app took me through the process step by step. Detailed results, easy to understand and something I will repeat to ensure I keep an eye on my heart health and cholesterol. Wi... Voir plus

Noté 5 sur 5 étoiles

Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressed with the test function from PocDoc. The instructions were so easy to follow, and the technology to deliver results in a few minutes, is most impressive. The Company is excellent... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely terrible. My partner needed a fast result to present at his appointment tomorrow. The first test got an invalid result. My partner really needed a result and couldn't wait for the second... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de diagnostic
  2. Centre de transfusion sanguine
  3. Programme de bien-être

Écrit par l'entreprise

PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.

Results Guarantee

PocDoc Healthy Heart Check

PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health. If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(317)

211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing

I received a sample to try, it was easy to use with the guidance of the app. I’ll recommend this for health checks sake, I’m surely purchasing this

1 mars 2026
Avis spontané
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Réponse de PocDoc

Hi Amaron,

Thank you so much for your lovely review!

We’re delighted to hear you found the sample easy to use with the guidance of the app.

It’s wonderful to know you’d recommend it for health checks and are planning to purchase — that really means a lot to us.

Thank you for taking the time to share your experience.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Easy to use service

Easy to use service, fast results and great customer service service !

10 février 2026
Avis spontané
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Réponse de PocDoc

Hi Colin,

Thank you so much for your fantastic review! We’re delighted to hear you found the service easy to use, received fast results, and had a great experience with our customer support.

Providing a smooth process alongside responsive service is exactly what we strive for.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 2 sur 5 étoiles

Poc-Doc test

I has a Poc-Doc test sent to me, following the instructions, I found that my phone was not compatible to do the test.
This should be stated before getting the test to avoid the disappointment

27 février 2026
Avis spontané
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Réponse de PocDoc

Hi Pat,

Thank you for sharing your experience — we’re really sorry for the disappointment this caused.

Our app is currently compatible with around 97% of smartphone models in use, and we’re continually working to expand this further so that even more devices are supported.

We truly appreciate the feedback.

Kind regards,
PocDoc Support

Noté 5 sur 5 étoiles

Free test through my pharmacy

Free test through my pharmacy, with clear instructions (including video and timer) and clear results that are easy to interpret (and coincided with my recent blood tests I had done with the Gp

3 février 2026
Avis spontané
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Réponse de PocDoc

Hi Julie,

Thank you so much for your wonderful review! We’re delighted to hear you found the pharmacy test easy to follow, with clear instructions, helpful videos, and the built-in timer guiding you through each step.

We truly appreciate you taking the time to share your experience.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Easy to understand instructions

Easy to understand instructions

14 février 2026
Avis spontané
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Réponse de PocDoc

Hi Mr Jones,

Thank you so much for your kind feedback! We’re delighted to hear you found the instructions easy to understand.

Making the process clear and simple is exactly what we aim for. We truly appreciate you taking the time to share your review.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

It was so easy

21 février 2026
Avis spontané
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Réponse de PocDoc

Hi Naira,

Thank you so much for your kind review!

We’re delighted to hear you found it so easy — that’s exactly the experience we aim to provide.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Fantastic support

Fantastic support, fast results and easy to use in the comfort of your home

7 février 2026
Avis spontané
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Réponse de PocDoc

Hi Kelly,

Thank you so much for your fantastic review!

We’re delighted to hear you experienced great support, fast results, and found the test easy to use from the comfort of your home.

Providing convenient, reliable health checks with strong customer support is exactly what we aim for. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

The way everything was explained to me…

The way everything was explained to me was perfect.

28 février 2026
Avis spontané
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Réponse de PocDoc

Hi Francis,

Thank you so much for your kind words! We’re delighted to hear that everything was explained clearly and that you felt fully informed throughout.

Your feedback really means a lot.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Easy and fast service

Easy and fast service
Very convenient and efficient at the comfort of my home.

21 février 2026
Avis spontané
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Réponse de PocDoc

Hi ENK,

Thank you so much for your kind review! We’re delighted to hear you found the service convenient and efficient, all from the comfort of your home.

Making health checks simple and accessible is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Easy setup

Easy setup, Even if you get it wrong they'll send you a replacement kit.

26 février 2026
Avis spontané
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Réponse de PocDoc

Hi Badreddine,

Thank you so much for your great review! We’re delighted to hear you found the setup easy and straightforward.

We always want our customers to feel supported, so if a test doesn’t go to plan, we replace failed tests free of charge to make sure you can complete it with confidence.

We truly appreciate you taking the time to share your experience.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Really easy to use service.

Really easy to use service.

28 février 2026
Avis spontané
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Réponse de PocDoc

Hi Mrs Craen,

Thank you so much for your kind review!

We’re delighted to hear you found the service really easy to use.

Providing a simple and straightforward experience is exactly what we aim for.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Excellent

Excellent - test kit video very helpful and results came back quickly - very happy, thank you

28 février 2026
Avis spontané
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Réponse de PocDoc

Hi Miss Gregg,

Thank you so much for your wonderful review!

We’re delighted to hear the video was helpful and that your results processed very quickly.

It’s great to know you’re very happy with the experience — that’s exactly what we aim for.

Thank you for taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Cholesterol Test kit

Excellent service so easy to use the kit to test cholesterol. The instructions so very easy to understand. Thank you I was even very happy with my results all the health information easy to download and keep in pdf or print.

24 février 2026
Avis spontané
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Réponse de PocDoc

Hi Gail,

Thank you so much for your wonderful review!

We’re delighted to hear you found the cholesterol test kit so easy to use and the instructions clear and straightforward.

It’s great to know you were happy with your results and found the health information easy to download and keep for your records. Making everything accessible and simple to manage is really important to us.

Thank you again for taking the time to share your experience.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Very easy to do the test and got…

Very easy to do the test and got results back almost immediately, nice to get the info on what your body is doing behind the scenes

2 décembre 2025
Avis spontané
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Réponse de PocDoc

Hi Craig,

Thank you so much for your great review! We’re delighted to hear you found the test easy to do and that your results processed almost immediately.

It’s wonderful to know you valued the insight into what’s happening behind the scenes with your health — that awareness is exactly what we hope to provide.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 1 sur 5 étoiles

My order never arrived

My order never arrived, but i have been getting emails advertising other products they sell everyday, SCAM COMPANY

28 février 2026
Avis spontané
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Réponse de PocDoc

Hi Jdfjdf,

We currently only sell the PocDoc healthy Heart Kit.

We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?

Kind regards,
PocDoc Support

Noté 5 sur 5 étoiles

easy to use and comprehensive

I have used 2 kits now and they are easy to use and give a good spectrum of results.

16 décembre 2025
Avis spontané
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Réponse de PocDoc

Hi Roger,

Thank you so much for your continued support! We’re delighted to hear you’ve used two kits and found them easy to use.

It’s great to know the information has been helpful for you. We truly appreciate you taking the time to share your experience.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Easy way to get a blood test for…

Easy way to get a blood test for cholesterol.

20 février 2026
Avis spontané
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Réponse de PocDoc

Hi Ray,

Thank you so much for your kind review! We’re delighted to hear you found it an easy way to check your cholesterol.

Making blood testing simple and convenient is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

Noté 5 sur 5 étoiles

Fantastic experience with PocDoc

Fantastic experience with PocDoc. I used a free test and found the entire journey to be seamless. Often, home tests can feel a bit clinical or confusing, but these instructions were easy to use even for a beginner. The results provided genuine insight and were presented in a way that was easy to understand. Great service that makes monitoring your health accessible.

1 février 2026
Avis spontané
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Réponse de PocDoc

Hi Summer,

Thank you so much for your fantastic and thoughtful review!

We’re delighted to hear you found the entire journey seamless and that the instructions felt clear and approachable — especially as a first-time user.

It’s wonderful to know the results gave you meaningful insight and were presented in an easy-to-understand way. Making health monitoring accessible, straightforward, and informative is exactly what we aim to do.

We truly appreciate you taking the time to share your experience and for your kind words about the service.

Kind regards,
PocDoc Support Team

Noté 4 sur 5 étoiles

Simple and quick

The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test strip to analyse the small blood sample. I'm not entirely convined by the accuracy of it based on you having to take a photo of the test strip, but my results came back as very good, so I didn't use the free call from them to discuss it, so can't comment on how this was. It seems like a simple, easy way to get tested.

16 février 2026
Avis spontané
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Réponse de PocDoc

Hi Ross,

Thank you for taking the time to share such detailed feedback — we really appreciate it.

We’re pleased to hear your kit arrived quickly and that you found the process straightforward to complete within the expected time. It’s great to know the instructions helped make everything clear and simple.

We are very confident in the accuracy of our test kit, as it has been through stringent scientific and clinical performance evaluation as part of the UK CA medical device registration. It is because of the accuracy performance, that the PocDoc test is being adopted across multiple NHS organisations in the UK. We have included an article here if you wish to read more https://pocdoc.co/articles/how-clinically-accurate-is-pocdoc

Thank you again for sharing your experience. If you have any questions at all, please don’t hesitate to contact us at support@mypocdoc.com
— we’re always happy to help.

Kind regards,
PocDoc Support

Noté 5 sur 5 étoiles

It all simply worked.

26 février 2026
Avis spontané
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Réponse de PocDoc

Hi Gary,

Thank you so much for your great review! We’re delighted to hear everything simply worked — that’s exactly the smooth experience we aim to provide.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

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