MyServiceAnimal Registrar Avis 

Ordered two tags, were shipped out in time via USPS. I never received them, the P.O. said more postage was due. I emailed the company, sent a copy of the notice of postage due, but "John" refused to do anything about it, would not call the p.o., just insisted he had put enough postage on. I warned him that the notice said the post office would be returning the items by a certain date if he did not pay the postage due. They were returned to him. I then had to battle through Paypal to get the refunds because he refused to refund me voluntarily. I have the email string to prove he knew in plenty of time to fix the problem.

I was able to get my dog certified as a service dog fast and easily online. I immediately received a digital copy of her service ID and the housing paperwork as well. I received the physical ID I’m the mail that same week. 10 out of 10 highly recommend.

Nick was super helpful! I had a few questions about my order and they were promptly addressed, and resolved. I expected issues but there were NONE and I got my dog's card in the mail just a few days later. Thank you again!

I don’t know whether it was my bad luck or what, but my parcel with all the stuff I’ve ordered was lost somewhere and it took almost two weeks to find it. However, I would like to note the great professionalism of everybody who works in My Service Animal because these people were always in touch, did everything they can to find the box, and promised a refund in case it was completely lost (fortunately, it wasn’t). I am highly impressed.

It was my first experience registering animals online and, to be honest, I was terrified at first. The whole process looked too complicated for me. Fortunately, very nice people from the My Service Animal customer support were incredibly helpful and guided me through the whole process. I’m very happy with everything!