I have been ordering from Nailboo for years. Their products are high quality and fun. One time I experienced a delay in shipping and they sent me a bonus item to make up for it. I also recently experi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Scam- you’re charged a monthly subscription that’s converted into store credit except the amount converted is less credit than what you’re paying for the subscription. When you re order any product... Voir plus
L'entreprise a répondu
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Voir plus
L'entreprise a répondu
I have used products before and they are good quality and stay on a long time. Also i needed assistance with an order and they responded fast.
À propos de l'entreprise
À propos de Nailboo
Écrit par l'entreprise
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Coordonnées de contact
Etats-Unis
- nailboo.com
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I do not like the products at all….hard…
I do not like the products at all….hard to work with and does not last.
13 octobre 2025
Réponse de Nailboo
We’re really sorry to hear this was your experience—it’s definitely not what we want for you 😔
We’d love to help make things right. Please reach out to us at support@nailboo.com so we can assist you further 💖
Bad product
1 avril 2026
Réponse de Nailboo
We’re really sorry to hear you feel this way about the product 😔
We’d love the chance to make things right—please reach out to us at support@nailboo.com so we can help with a resolution.
We appreciate you giving us a try 💖
Polish was a disappointment
The ordering was expected and fine. I tried the kit the first night. I followed the instructions and they finished polish looked messy, not consistent in all locations of the nail. Less than a week, one nail is chipped and I use gloves to wash dishes. Too much money for a product that does not deliver. I will be requesting a refund and sticking to my gel manicures.
1 avril 2026
Réponse de Nailboo
We’re really sorry to hear about your experience—that’s definitely not what we want for you 😔
We’d love to make this right. Please reach out to us at support@nailboo.com so we can assist you with a refund and take a closer look at what may have gone wrong.
We appreciate your feedback and hope to turn this around for you 💖
Wow - AMAZING!
Wow - customer service is out of this world! I bought this for my daughter for Easter (the dip kit) and there were 2 top coats but no base coat. I sent an email and in less than 24 hours they responded and shipped the missing base coat! Kind, fast & courteous! Would definitely recommend!
5 avril 2026
Avis spontané
Réponse de Nailboo
Wow, that’s the kind of service we love to hear about! 💖✨ Fast, kind, and reliable—that’s how it should always be. Thank you for sharing such a great experience 😊💅
Fine product but removal difficult
The dip nail product was fine. I did not realize that to remove the polish, I needed to soak my nails in acetone for 10-20 minutes. That's not something I'm willing to do.
3 avril 2026
Réponse de Nailboo
We’re so glad you liked the results 💖 but we completely understand—removal can feel like a hassle at first. Our dip system is designed for long-lasting wear, which is why acetone soaking is needed, but we’re always here to help with tips to make the process quicker and easier 😊
Réponse de Nailboo
Oh no—we’re sorry to hear you’ve had trouble applying your store credit 😔💅 That’s definitely not the experience we want for you!
Please reach out to our team at support@nailboo.com and we’ll be happy to get this sorted out for you as quickly as possible 💖✨
I have been using Nailboo for 5 year's.
I have been using Nailboo for 5 year's.
I have my Granddaughter using it also. Recommended it to everyone that makes a commitment.
This product it the best!
2 avril 2026
Réponse de Nailboo
Wow, 5 years of Nailboo love 💅💖 That truly means the world to us! We’re so happy you (and your granddaughter!) are part of the Nailboo family 🥹✨ Thank you for sharing the love and recommending us—you’re the best! 💕
I loved all the surprise dip colors I…
I loved all the surprise dip colors I received and the new and improved base coat really last longer!
1 avril 2026
Réponse de Nailboo
Yay, we love hearing that! 💖 So glad you enjoyed the surprise dip colors and that the new base coat is lasting longer for you! ✨😊
Shipment got lost
Shipment got lost. Multiple emails and 4 weeks later I finally got them to resend the shipment. We will see how long it takes to come……….
1 avril 2026
Réponse de Nailboo
Oh no—that’s definitely not the experience we want for you 😔 We’re so sorry for the delay, but glad a replacement is on the way! 💖 We appreciate your patience and hope it arrives quickly this time 🤞✨
Fast and efficient process
Fast and efficient process!
Looking forward to trying the products! 😊
1 avril 2026
Réponse de Nailboo
Yay, we love to hear that! 😊
So glad everything was fast and smooth for you—can’t wait for you to try the products! Let us know what you think 💖
Membership Fee I Didn't Want!
Received the product, it works just fine and once you get the hang of it it's easy to use. However, beware that they sign you up for a monthly membership for $29/monthly. I did not want that. So, I paused it. However, it's impossible to use the $29 they originally charged and show on my account. When I try to use it, they automatically resign me up for the membership with no way to decline it. Very aggravating. I'll find another product or purchase somewhere other than their website!
31 mars 2026
Avis spontané
Réponse de Nailboo
Thanks so much for your feedback—we’re really glad to hear the product is working well for you once you got the hang of it 😊
We’re truly sorry for the frustration with the membership and store credit—that’s definitely not the experience we want for you. We’d really like the chance to look into this and make it right.
Please reach out to us at support@nailboo.com, and our team will personally review your account and help get everything sorted out for you 💖
I love this stuff
I love this stuff! I worked at a job that was rough on my hands and my nails. I found a good lotion but my nails kept breaking and cracking and bending. I tried polygel in the past but it was too much work and didn’t last. I decided to try this. It took a couple months to get the prep down and learn that I needed THICK nails to survive my job. This is so easy, so much cheaper and I love the colors! The customer service is so TOP NOTCH also!
1 juillet 2025
Réponse de Nailboo
Love hearing this! 💖 So glad you stuck with it and found what works for you — strong, beautiful nails that keep up with your day 🙌 And thank you for the kind words about our team… we’ve got you always! 💅✨
This company is amazing at helping…
This company is amazing at helping solve issues and fix them right away, I love their gel polishes and am looking forward to trying some more of their products:).
24 mars 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your kind words! 💖 We’re so happy to hear you’re loving your gel polishes and that our team could help you out quickly—that’s what we’re here for! 😊✨ We can’t wait for you to try more of our goodies! 💅💕
The customer service is outstanding
The customer service is outstanding. I accidentally entered the wrong address, and the customer service team caught it immediately and helped me get my products sent to the correct address. They are very kind, professional, and take their time to ensure my needs are met.
27 février 2026
Avis spontané
Réponse de Nailboo
Thank you so much for your kind words! 😊 We’re always here to help and make sure everything goes smoothly for you. Glad we could assist! 💖
Customer service
I absolutely love NailBoo and their dip products! I had an issue with a recent order, but NB customer service is helping me by sending me the missing product. Good customer service is a must these days and I'm so happy NB is on it!
11 mars 2026
Avis spontané
Réponse de Nailboo
We’re so glad you love Nailboo and our dip products! 💖 Thanks for your patience while we sort out the order—we’re always happy to help. Great nails and great service are what we’re all about! 💅✨
I am new to doing my nails
I am new to doing my nails, and Nailboo has really made it simple. Plus, their customer service is phenomenal!
11 mars 2026
Avis spontané
Réponse de Nailboo
So happy to hear that! 💖 We love making nails easy and fun for beginners. Thanks for the kind words about our team—we’re always here for you! 💅✨
Great colors easy to use and last long…
Great colors easy to use and last long only thing is when things are sold out they are out forever
3 mars 2026
Réponse de Nailboo
Thank you so much for your feedback! 🌟 We’re thrilled you love the colors and ease of use. We hear you on the sold-out items — we’re always working on restocks! 💖
Réponse de Nailboo
Thank you so much! 💅 We’re thrilled to hear your order arrived quickly and that you’re loving the product. Enjoy your mani, and thanks for choosing Nailboo! 💖✨
These are the best dyi powder dip
These are the best dyi powder dip I have ever used. They last as long as a salon treatment and perfect my nails well. The colors are vibrant and the application process ensures a smooth covering that shines for weeks.
12 octobre 2025
Réponse de Nailboo
Thank you so much! 💅✨ We’re thrilled you’re loving your Nailboo dip powders—salon-quality shine and long-lasting color right at home! Your nails deserve it. 💖
Practice Makes Perfect
Practice Makes Perfect. I am not a nail artist or even an artist, but it does take practicing. If there are videos to help me do the nails better, please drop it below or email me. I do dip nails on my daughter every week cause they always fall off every week. Any help or tips or guidances would be 1000000% appreciated.
5 mars 2026
Avis spontané
Réponse de Nailboo
Thank you for sharing! 😊 Practice really does make a big difference, and it’s great that you’re sticking with it each week. We’ve got helpful tutorials and tips that can make dip nails last longer—we’ll be sure to share those with you. You’ve got this! 💅✨
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.