Nailboo Avis 

2 059
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering from Nailboo for years. Their products are high quality and fun. One time I experienced a delay in shipping and they sent me a bonus item to make up for it. I also recently experi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam- you’re charged a monthly subscription that’s converted into store credit except the amount converted is less credit than what you’re paying for the subscription. When you re order any product... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used products before and they are good quality and stay on a long time. Also i needed assistance with an order and they responded fast.

À propos de l'entreprise

  1. Fournisseur de produits de beauté

À propos de Nailboo

Écrit par l'entreprise

At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.

Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.

We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.

More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(2 059)

268 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Looking through all the colors made my…

Looking through all the colors made my experience great! The colors I wanted were out of stock though. That was a major disappointment.

2 février 2026
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Réponse de Nailboo

We’re so glad you loved exploring the colors! 🌈💅 Sorry the ones you wanted were out of stock—that’s such a bummer 😔💔 Keep an eye out though, restocks happen fast! ✨

Noté 5 sur 5 étoiles

Customer service was awesome responding…

Customer service was awesome responding and helping me to get the free item for my first month of the Boo Club! Very happy with the response and helping. Thank you!

1 février 2026
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Réponse de Nailboo

That’s what we love to hear! 🖤✨ So glad our team could help and get you your Boo Club freebie 🙌 Thanks for the love—we’re always here for you! 💅😊

Noté 5 sur 5 étoiles

Agent provided details easy to follow…

Agent provided details easy to follow and complete all the steps necessary so I could complete my order with my Boo Membership. Thanks for the help!!

1 février 2026
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Réponse de Nailboo

You’re so welcome! 🙌🖤 Happy to hear everything was clear and easy so you could complete your Boo Membership order 💅✨ Thanks for the love—we’ve got you anytime! 😊

Noté 1 sur 5 étoiles

Terrible

If I could give no stars I would. The nail polish was practically clear even though the color was blue. Tried 3 coats, terrible. Getting it off was a terrible experience as well. Has to soak my hands forever. I didn’t know I had signed up for a subscription, canceled it after I found out. A month later I’m being charged again. Never again!!

19 octobre 2025
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Réponse de Nailboo

We’re really sorry to hear about your experience 😔💔 That’s definitely not what we want for our customers. We’d love the chance to make this right—please reach out to us at support@nailboo.com
so our team can look into the color issue and the subscription charge and help you further. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

I started with the Ultimate At-Home Dip…

I started with the Ultimate At-Home Dip Manicure Kit. There was a learning curve but I’m on my third color and just received several more colors because I loved them so much. One tip is to store the base, activator and topcoat upright and definitely wipe off the bottle threads when you’re done.

27 janvier 2026
Avis spontané
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Réponse de Nailboo

We love hearing this—thank you so much for sharing your experience and helpful tips! So happy you’re loving the colors and getting the hang of it. Can’t wait to see what shades you try next! 💖😊

Noté 5 sur 5 étoiles

Love this product

Me and my daughter's love this product. We use the dip powder. I had issues with my last order, only received part of the order, but one quick email and they replaced the missing items and gave me a new tracking number. I wish there was a way to keep track of the colors that have already been purchased. I keep having to look at what I have when I am looking to order new colors.

27 janvier 2026
Avis spontané
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Réponse de Nailboo

So happy to hear you and your daughter are loving the dip powder. 💕✨ We’re glad our team could fix that order hiccup quickly! And you’re not wrong—that color-tracking idea is a good one. We’ll be sure to pass it along to our team because anything that makes choosing new shades easier is a win 💅🎨 Thanks for sharing the love!

Noté 5 sur 5 étoiles

Amazing Customer Service

Nailboo customer service is always amazing. I received my recent order and an item was missing. They immediately shipped out a replacement. They are always responsive and diligent in making things right. I love Nailboo products and am a loyal customer.

26 janvier 2026
Avis spontané
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Réponse de Nailboo

Thank you so much for the love! 💕 We’re so happy we could make things right quickly for you. Your loyalty truly means the world to us—enjoy your Nailboo goodies! 💅✨

Noté 5 sur 5 étoiles

I’ve always had such positive…

I’ve always had such positive encounters whether it be with customer service or their products. Absolutely love Nailboo!

26 janvier 2026
Avis spontané
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Réponse de Nailboo

Aww, we love hearing that! 💕 Consistently great service and products are what we’re all about. Thanks for all the Nailboo love—we appreciate you so much! 💅✨

Noté 4 sur 5 étoiles

The dip powders are great

The dip powders are great. The color is vibrant and they are easy to use.

The only thing that I don't like is when I order a free mystery color. They send the same colors every time. I've learned that I will not order any mystery colors anymore.

24 janvier 2026
Avis spontané
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Réponse de Nailboo

Thank you for your honest feedback! 💖 We’re so happy you love the dip powders and the vibrant colors ✨💅 We hear you on the mystery shades though — that’s definitely not the experience we want, and we’ll be sharing this with our team so we can do better. We really appreciate you taking the time to let us know 🥰

Noté 4 sur 5 étoiles

Love Nailboo

Love Nailboo! Great product and customer service. I do wish the website would allow you to store what colors and products you’ve purchased in the past. Twice now I’ve duplicated colors I already had.

2 mai 2025
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Réponse de Nailboo

Thank you so much for the love!! 💅✨ We truly appreciate the kind words — and that feedback is spot on 👀🤍 We’ll be sure to share it with our team as we keep improving the site. Thanks for being part of the Nailboo family! 💖

Noté 5 sur 5 étoiles

Excellent Customer Service and Value

I heard about Nailboo from my sister. I thought this is the perfect gift for my daughter and best friend. They both don't trust the nail salon so they do it themselves. From start to finish the website made it so easy to purchase a wonderful package. Such a wide array of colors to choose from and what a deal they had for the holidays. I mistakenly signed up for membership, but these were gifts. When I reached out with an email it stated I would hear back within 48 hrs....they got back to me in hours! No hassle they gladly refunded me for this fee. Both my daughter and bestie are enjoying the product and quality. Thank you Nailboo

13 janvier 2026
Avis spontané
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Réponse de Nailboo

We love hearing this! 💖 So glad your daughter and bestie are enjoying their Nailboo kits—and huge thanks for the kind words about our team and holiday deals! 💅✨

Noté 5 sur 5 étoiles

Great selection

Great selection. speedy shipping….. now I just need to work more on my skills…

1 septembre 2025
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Réponse de Nailboo

We’re thrilled you loved the selection and speedy shipping. You’ve got this—practice makes perfect, and we’ll be right here cheering you on! 💅✨

Noté 5 sur 5 étoiles

I love the Nailboo products

I love the Nailboo products. I use the dip powder and the products that go along with that.
There have been a few times I’ve had difficulty with an order but it’s always been set right in a timely manner. Customer service has always been helpful and very polite.

11 janvier 2026
Avis spontané
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Réponse de Nailboo

Thank you so much for the love! 🖤✨ We truly appreciate your kind words and loyalty. It means everything to us to know you enjoy the dip powder and that our team has been able to take care of you when issues come up. We’re always here for you! 💅😊

Noté 1 sur 5 étoiles

I didn't get what was advertised for my…

I didn't get what was advertised for my order very disappointed

2 janvier 2026
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Réponse de Nailboo

We’re so sorry for the confusion and disappointment! 💔🖤 Your order was split into two shipments—one has already arrived, and the main order is still in transit and on its way to you. 📦✨ Thank you for your patience, and we promise it’ll be worth the wait! 💅

Noté 4 sur 5 étoiles

Worth it.

Once I got the hang of the product and what works for me, it’s easy. (Thin layers, patience, keeping a thread of space from the cuticle & let the product fully set before buffing.) I’ve gotten a few compliments. I reply “thanks, I have a new girl, she’s always available when I am, fixing any issues without an appointment, she is Me.”

1 janvier 2026
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Réponse de Nailboo

So happy to hear that! 😄 Sounds like you’ve got the technique down and are rocking it—love that confidence and those compliments! 💅

Noté 1 sur 5 étoiles

I didn’t get all of my order

I didn’t get all of my order. I’m missing the whole kit.

Please help me get the kit

2 janvier 2026
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Réponse de Nailboo

I’m sorry for the trouble! 😕 Our team has taken care of the missing kit and has sent a confirmation to your email. Please check your inbox for the details.

Noté 5 sur 5 étoiles

Everything is great except the…

Everything is great except the discounts.example in order to get the best discount you have to sign up and be billed. Not cool but the powder is great

2 janvier 2026
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Réponse de Nailboo

Thanks for the feedback! 💖 We totally hear you about the discounts—sorry for the hassle . So glad you’re loving the powder 💅✨!

Noté 1 sur 5 étoiles

I paid for product that I did not…

I paid for product that I did not receive.

8 janvier 2026
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Réponse de Nailboo

I’m so sorry for the delay! 💕 The dip kit had temporarily gone out of stock, but it is now back in stock and your order has been fulfilled and is on its way. 📦✨

Thank you so much for your patience—we truly appreciate it!

Noté 5 sur 5 étoiles

It was great receiving a quick response…

It was great receiving a quick response from customer service. To be exact, it was Faith who responded to my concerns which resulted in me feeling relieved about the status of my order. I always appreciate quick engagement and receiving accurate/updated information.

7 janvier 2026
Avis spontané
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Réponse de Nailboo

Thank you so much for the kind words! 💕 We’re thrilled to hear Faith was able to jump in quickly and put your mind at ease. Fast, accurate support is how we’ve always done it—and we’re glad it showed. Thanks for being part of the Nailboo family! ✨💅

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