Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Voir plus
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Lisez les avis des autres
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Voir plus
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Voir plus
L'entreprise a répondu
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Coordonnées de contact
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, Royaume-Uni
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
4,2
Bien
60 avis
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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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speedy despatch
24 juin 2026
Great product easy to administer
Great product easy to administer, works well,
Product was dispatched and delivered with in a couple of days
19 juin 2026
I have not received my order.
18 juin 2026
Réponse de Naqua Ltd
HI Elizabeth, please accept our apologies, there was a technical problem with this specific product transmitting to the delivery company on our website. The product is being sent out to you today, and I will be in touch with you via email
Very fast and straight forward service.
Very fast and straight forward service.
Had to upload a prescription and this was handled quickly and efficiently.
29 mai 2026
Delivery was as stated could not fault…
Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of drops needed would make this even better. just a bit worried I'll drop to many drops needed trying to hold a budgie while using the bottle is quite hard to make sure only right amount comes out. id deffo recommend using product and as mentioned delivery was spot on. thank you
10 mai 2026
Sold a product on Amazon that damaged a leather sofa.
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back peddled on the offer and refused to pay. This is going to be escalated and the cost will be doubled for the company.
4 mai 2026
Avis spontané
Réponse de Naqua Ltd
This review is false, and the content of this review is incorrect.
Would definitely recommend
Easy website to use, prompt delivery, good product at a good price would definitely recommend.
27 février 2026
Very good customer service
Very good customer service , ordered wrong product and they were so helpful znd immediatly sent the correct product
29 janvier 2026
Piggy and Hamster mite treatments
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount you get as opposed to pre-measured pipettes. My critters have never shown any adverse affects and I am sure they feel happier after being treated. I only tend to use the drops when I suspect any issues.
30 janvier 2026
Quick service
7 décembre 2025
Amazing service
Amazing service. The item was delivered the next day, no messing around.
31 octobre 2025
Happy with the product came really…
Happy with the product came really quick will buy again
28 septembre 2025
Products delivered in a timely manor
Products delivered in a timely manor. Good customer service.
19 août 2025
I never received my order
I never received my order, it was impossible to try and contact anyone at Naqua to discuss. Had to request a refund via PayPal.
22 août 2025
Fantastic product
Speedy delivery of an excellent product. My chickens suddenly had mite and this just did what it said. I would thoroughly recommend ' it does what it says '.
2 août 2025
Reliable supplier, great customer service.
We were facing another frustrating shortage of flystrike prevention products in the UK just as the peak season began. Thankfully, Naqua had stock readily available and delivered the product the very next day — enough to cover our patients for the entire summer season.
The ordering process was quick and easy, and the value for money was excellent. Communication and customer service were outstanding, with Naqua even offering to set up a wholesale account for ongoing supply.
Their products are manufactured in the UK, which gives me greater confidence in a more consistent and reliable supply compared to competitors who rely on overseas production and distribution.
Highly recommend Naqua as a responsive, professional, and dependable supplier.
30 juin 2025
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