Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Voir plus
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Voir plus
L'entreprise a répondu
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Coordonnées de contact
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, Royaume-Uni
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
4,2
Bien
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good company there was promblem…
Very good company there was promblem with order sort out straight away sent me 2 instead of 1 I bought
28 mai 2025
I have not received the product!
I have not received the product! This is the next delivery which has not arrived as yet ? Was happy before but a no show is robbery?
29 janvier 2025
Helped with our buns ear itch problem!
Our buns had started itching their ears and shaking their heads, which led us to suspect a mite problem. It's very difficult to get them to the vet because of their nervousness so we thought we'd try the mite treatment first. Thankfully, it seemed to have an effect a few days after their first treatment. They've had their three doses each now and are back to their normal selves.
26 novembre 2024
dog flea treatment
Ordered dog flea treatment. Appears to be effective. Less than a month later decided to get more. I now find the price has been hiked to MORE than DOUBLE. i cannot see how this can be justified.
23 octobre 2024
Réponse de Naqua Ltd
Thank you for your review. The price of your last purchase was based on sale prices, the price now set is very competitive in the marketplace for very large dogs.
Fast and efficient service
Fast and efficient service, competitive price. The website interface needs to be smoother to operate.
Unfortunately can’t recommend the product ‘fleasolve’ as made no impact
14 octobre 2024
WARNING. DO NOT USE THIS PRODUCT ON YOUR BIRDS.
As this product states that it is suitable for ‘large birds’ and ‘any bird over 500g’ and Naqua’s web site states that invermectin is suitable for poultry, I used the drops as directed on my pet turkey. The instructions are 1 drop to 500g of body weight, therefore I used 10 drops, given that my turkey is 5kg. It is advised to dose once a week for a period of three weeks. However, following her final dose, my bird became extremely ill. She became lethargic, could not carry her head, she lost all coordination and the ability to stand, her breathing was laboured, she experienced seizures, would not eat and in her last moments vomited profusely, causing her to aspirate and pass away. Now I have researched this drug more fully, I can see that the doseages suggested by Naqua are far too high and that what my girl was experiencing were the effects of toxicity and overdose. I cannot understand why Naqua does not have any information anywhere detailing the risks of toxicity and death when using this product and why they are recommending such high doses which are evidently toxic to birds?? Please don’t make the same mistake I did in using this product.
11 septembre 2024
Avis spontané
Réponse de Naqua Ltd
We are sad to hear this news. Our Ivermectin treatments are widely used and have helped cure 1000's of small animals and birds.
Ivermectin has been scientifically tested at over 10x the strength of our products without harm.
It may be possible that your pet had underlining health issues, and the product may not be at fault here.
Please consult a veterinarian before concluding that Ivermectin was the reason for this tragedy.
Our products come with strict warnings and guidelines on the use of Ivermectin, and guide pet owners on the breeds it should or should not be used on.
Product
Product. Price. Excellant delivery time . ( Not shure cat agrees, he hates the treatment.)
17 août 2024
Réponse de Naqua Ltd
Thank you Brian, we are pleased you had a great experience
Excellent products
Excellent products, great customer service & next day delivery, couldn't ask for more.
10 mai 2024
Réponse de Naqua Ltd
Thank you Sue, I hope your pets are doing better now, all the best Naqua Ltd
Réponse de Naqua Ltd
Thank you Rachel, we are please you have had a great experience
Réponse de Naqua Ltd
Thanks Jennifer, we do our best to ensure service is on point, it's great news that we didn't disappoint.
Réponse de Naqua Ltd
Thank you David, good to hear your product arrived in good time.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.