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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Voir plus

Noté 5 sur 5 étoiles

As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Voir plus

Noté 1 sur 5 étoiles

Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise pharmaceutique

Écrit par l'entreprise

Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(60)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service - courteous staff double-checking correct address. Ultra-speedy delivery.

4 février 2024
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Réponse de Naqua Ltd

Thanks Gabrielle, I am pleased that we got your product out to the right place in a good time

Noté 5 sur 5 étoiles

First class company

Excellent, service from this company. Great communication. This company is really dedicated in what they do to care for the health of animals. Great product at a very reasonable price.

2 février 2024
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Réponse de Naqua Ltd

Thank you Malc, this is so nice to hear, I will share it with the team, I am pleased we did well.

Noté 5 sur 5 étoiles

Perfect service

Perfect service. Super quick delivery very pleased

24 janvier 2024
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Réponse de Naqua Ltd

Thanks Vanessa, glad we got your product to you nice and quick

Noté 5 sur 5 étoiles

Amazing company

So we were contacted by this amazing forward thinking company who wanted to donate some medication to our guinea pig rescue. We were thrilled with the offer as we are completely self funded and so every bit of help is amazing and enables us to carry on helping these amazing little animals. We received the medication the following day, we were amazed. We can’t recommend this company enough, forward thinking, excellent communication, super fast delivery and have the animals heart at the forefront. Come on other company’s, take a leaf out of this fantastic company’s book!

5 décembre 2023
Avis spontané
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Réponse de Naqua Ltd

Thank you Michele, we are so pleased to be able to help, and be a part of something so great.

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to us as a self funded rescue and such a generous gesture from the company. We also couldn’t believe the amount they sent us! A box absolutely full of ivermectin, mange treatment and more treatment. Thankyou so much it made a huge difference to us and all our rescues in our care

14 décembre 2023
Avis spontané
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Réponse de Naqua Ltd

Thank you Shelby, it's great to be able to get involved in such a great cause, it's our pleasure.

Noté 5 sur 5 étoiles

Excellent product and Over and Above Customer Service

I emailed a question to Naqua, I needed help and advice regarding my cockerel’s lice and mite infestation - and of course the hens in his flock who were also suffering. Despite it being past Naqua’s closing time Jason rang me straight away when we discussed my problem and he talked me through the treatment. I subsequently ordered the Invermectin and another medication (the name of which I cannot remember just now as I haven’t used any of it yet, just the Invermectin so far). He put my mind at rest and spent more of his own ‘off duty’ time to reply to further queries I had. I would have no hesitation recommending this company to people - they should buy their Invermectin direct through the Naqua website. I was very grateful to Jason and very, very impressed with the customer service he provided. My hens are so much better now having just had the second of the weekly spot-on Invermectin 1% treatments with one more treatment to go in a week’s time when hopefully the lice lifecycle will be completed and my hens will be protected from further infestations. I will always keep some Invermectin on hand - just in case.

29 août 2023
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Réponse de Naqua Ltd

Thank you for the incredible feedback

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