National Car Hub Avis 

Sales experience good, car had scuff on headlight by manager Sam resolved with some discount

Dealt with the team today (Abby and Brandon) , helpful from start to finish. Can’t fault anything about the service I received today. 100% recommend.

Easy to book an appointment to view and test drive the car into wanted. Initially didn't have the car on site but very apologetic and ensured I was able to view and drive the car the next day. Very accommodating with letting me test a couple to compare and made the purchase very easy. Took a few days for the car to be ready for me to pick up but great price for my trade in and quick once ready. Handover was great.

Kris car sales man did a great job in showing me the car. I knew what I was after so it was a nice smooth transaction.

Kris Mark was amazing at helping me find my first car! Lovely experience from start to finish.

As this is my second car from National car hub I'm over the moon with the service again. The salesman Pete was informative and very professional like the rest of the team. Thanks to the team.
I'd highly recommend.

Customer service was good. All smooth. Did not know where my ID was and company was unsure when I phoned up where it was.

Buying my first car; a Nissan X-Trail, from National Car Hub was an absolute pleasure. From start to finish, the team provided an outstanding level of service. Danny, my sales advisor, was incredibly professional, patient, and knowledgeable. He made the whole buying process smooth and stress-free.

What impressed me even more was the after-sales support. I had a few questions after my purchase, and Jessica from the after-sales team addressed them instantly and with great care. It’s rare to find such responsive and supportive service after the sale is done.

I’m genuinely impressed by the team’s dedication and efficiency. Delivery was on time, communication was excellent, and the entire experience exceeded expectations.

Would absolutely recommend National Car Hub to anyone looking for a trustworthy dealership. 5 stars from me!

Thank you Abby and Sam for making it all smooth

Dealt with Dan managed to deal with all problems I raised in the appearance of the car, very fast and pleasant service would recommend.

National car hub were very helpful with my long look for a good car. They talked me through the car how it worked and were very friendly. The purchasing process was also very quick and easy, definitely recommend.

Great experience buying with the cimpany. David and Dan have been very helpful and professional.

All the staff were helpful and friendly and the service was great, big thankyou to David for helping us

I came in today and bought a car. Holly at the dealership sorted out everything for me, she was very kind, helpful and informative. They had my car ready for test drive in moments and Holly guided me as to where I could drive. As soon as we got back, I knew that the car was in exactly the condition it was said to be in, I decided to purchase and Holly helped me fulfil the purchase and drive away in no time.

It was an easy decision and a great experience

This review is for the after sales team only

I had a broken repeater indicator on my left mirror the team sorced the parts no problem and offered to fit it free of charge but I declined the installment as I'd have to travel 200 miles to have this done so they kindly have mailed the parts free of charge so I can install it myself fast response and always kept updated till the end

This is the second contact I have made with National Car Hub and again, I’ve been let down.
After being given an insane part exchange quote for my vehicle, I decided to go for a cash purchase. I asked a few questions regarding the car I was interested in and found out it did not have a service history book and was unable to guarantee that it did have any at all. I was told by a lady that they would contact Mercedes to ask the question and would phone me back the day after. I am still waiting… nothing yet and going in to the third day. If you don’t want my money that’s fine, someone else has now got it !

I purchased my car from this dealership despite living 70 miles away. Initially, the staff were friendly and welcoming. However, shortly after taking the car home, I encountered an issue and contacted customer service. Unfortunately, I was repeatedly transferred between departments with no resolution. Despite numerous phone calls and emails, the problem remains unresolved. I’ve been told several times that it would be taken care of, yet four years later, I’m still waiting.
The after sales team a rubbish

🚨🚨🚨Update 🚨🚨🚨
Avoid this place.
After I left a review about my poor experience with National Car Hub, they responded publicly asking me to contact them via email because they apparently have a new after-sales team. I followed their instructions, emailed them, and even forwarded my old emails — yet here we are, over a month later, and still no response.

Clearly, nothing has changed. This place continues to ignore its customers after a sale is made.

Sales guys were good which you would expect when buying a car, it's the aftersales that let this company down and they are the reason for the 1 star.
Myengine light came some time after having the car, car hub did adiagnostics and found the turbo was not working properly and they would order one in, didn't hear anything for a while so I rang aftersales, could not get through to them so I was ringing other departments to get hold of someone, spoke to a guy who said the wrong turbo was sent in and we had to send it back another is coming in the next day, I left it afew day then rang back to get the car booked in the guy said I'll find out what's going on and get back to you DIDN'T HAPPEN, so again I left it afew days, spoke to one of the guys he said same thing I'll see what's happening and let you know thank you for your patience (I had patience) but it ran out after being fobbed off time after time, that's why I took the car to a garage that communicates with the customer.