Native Avis 189

I have been trying to switch to a natural deodorant for ages but couldn't find one that worked. I realised I have a bi carb allergy but that's no problem for Native customers as they have a sensitive range that's bi carb free. Brilliant 🙂
Absolutely fantastic customer service. Honestly can not fault the company. Already recommended to family and friends and will continue to do so.
Thanks Native 😀

Good product to start, or so I thought. I didn’t notice the imitation sweat marks created immediately underarm as it was winter and I always had jackets on. Now that I am wearing shirts only, I can see that within minutes my shirts are staining looking like sweat marks and who knows what damage.
I wouldn’t recommend this product to anyone.

Product arrived a week late, and it wasn't as good as my previous deodorant product with anti-perspirant, but still feel as though I should use it, because I hate to waste a product, and there's no way to return it. The scent isn't that good, or seems to be something to get used to after the change from a more well known deodorant product. Pushy sales tactics, which they kept pushing me on upgrading to a membership before getting my first order, and email me way too much thereafter to the point I had to unsubscribe. Telling me to buy a deodorant product for my mother for Mother's Day really was a turnoff, especially when I don't like it, my hard working mother deserves better, a quality perfume or fragrance! The membership for a deodorant or body wash product isn't a good thing to do, especially if you don't plan on sticking with it, or not sure about a scent, or want to change every so often. Despite having less harmful ingredients, it possibly lacks the quality of a regular anti-perspirant and is overpriced.

My account was somehow disabled when they did an update. I emailed customer service about the account. She said she’d send me my order and my account would be active again soon. She sent me double my order and charged me for it. I emailed customer service several times about the unauthorized charge asking it to be removed from my account. They will not reply and customer service does not have a phone number. I will be contacting my credit card company. Very poor customer service. I do not trust them with my credit card so I will be discontinuing my business with them.

I placed my order & received 3 different smells. 2 out of the 3 seriously made me ill just with a smell, 1 I tried on & it even made my bird not want to be near me. I've been trying to get this resolved for about 2 weeks now & it takes the support person, Julia more than a day to respond the first time she wrote it was an automated response telling me how to use the product & that my body is getting used to this kind, when I haven't used regular deodorants in years! Now, finally after writing for over a week back & forth, she's just NOW telling me only the big one can be exchanged & not the travel one I paid for. So their product can physically make you ILL & they claim only the full size one can be refunded or exchanged. She still didn't even explain, as I have asked, how the exchange was going to be done...never once answered me fully about any of this.
Update: 3 months later after telling the company I want nothing more to do with them, out of the blue I see a pending charge on my bank account. Clearly a scam since that rep knew about the bad reaction I had & that I was warning others about this company. Even though I decided to let it go & not contact my bank 3 months ago I had no choice with a pending charge this time. It was obvious to them I didn't authorize this charge after I explained all the evidence of e-mails I had from Aug. & how shocked I was seeing this charge! I let me bank take over & they warned me about this company because there are no good phone numbers to contact them...which I knew & my bank took care of the charge/s as well as to put a mark against the company. NO ONE should be taken advantage like this!

I purchased a set of three deodorants for my partner. This product caused irritation, but after seeking advice he continued to use the product hoping it was just an adjustment period. After contacting customer service, we were given the same advice. Because it was prolonged, we fell out of the 30 day policy and could not receive a refund despite my partner developing a horrible rash that he had to seek medical treatment for. My advice is to return ASAP upon the slightest problem and do not give this product a full try since they will not refund you. This item also permanently stains clothing yellow, which personally, I find is unheard of for a deodorant. We cannot get the stains out and my partner is in some pretty bad discomfort. I would never recommend this product to anyone and go as far as to warn my friends and family to avoid this product. Buy at your own risk.