I had such a great experience with The Natural Rug from start to finish. Their customer service was excellent, they followed up throughout the process without ever being pushy, but just enough to... Voir plus
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Lisez les avis des autres
Very nice good quality well made rug. Jensen was very helpful, phoning to explain colours of borders. My order was processed within two weeks and delivered to the exact safe place I instructed. Thank... Voir plus
Easy to order. Good communication. Just over two weeks from order to delivery. Once notified of readiness to ship, our rug arrived next day. Product looks consistent with the samples received. I am w... Voir plus
Great samples allowed the perfect choice to be made. Estimated timescales for delivery were 3 -4 weeks but came in 2. Easy to order online and good delivery tracking. Good overall experience. Rug is e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Natural Rug Company is a UK specialist in Nature Fibre Rugs. We sell made-to-measure, bespoke Natural Rugs in a variety of materials. - Sisal, Seagrass, Jute, Sisool & Coir - 100% Luxury Wool - Custom Borders and Bordering - Use our Online Rug Designer Tool today - Family business - United Kingdom - Free Delivery to Mainland UK "Let us make the rug that makes the room"
Coordonnées de contact
1 Acacia Grove, CH48 4DD, West Kirby, Royaume-Uni
- 03330 344 403
- contact@naturalrugcompany.co.uk
- naturalrugcompany.co.uk
4,7
Excellent
92 avis
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Really easy to order a sample
5 juin 2025
5 star customer experience
5 star customer experience. Super helpful, knowledgeable staff. Personalised service and advice. Highly recommend as a company.
27 mai 2025
Beautiful Divine Golden Sands sisal…
Beautiful Divine Golden Sands sisal runner for our hall. Superb quality and made to measure. Contact between ordering and delivery was excellent. Made in the UK too.
20 mai 2025
Avis spontané
Great advice from Jensen
Great advice from Jensen. Very derailed, very thoughtful and extremely fast.
24 avril 2025
Easy to order the free samples with…
Easy to order the free samples with free shipping too.
10 avril 2025
Initial sample order
Initial sample order, great service to provide the perspective new buyer
26 janvier 2025
Coir mat was not cut to correct size.
Lovely mat and quick delivery but I'm afraid the measurements are all wrong. I ordered 200cm x 65cm and instead we have 200cm x 125cm. We will try and cut it down ourselves and hope it doesn't fray! Otherwise we will have to return it.
20 décembre 2024
Delighted with the two rugs we ordered
Delighted with the two rugs we ordered. Great choice of materials and designs. Being able to order bespoke sizes meant we were able to get the exact dimensions we wanted rather than compromising with an “off the shelf” alternative.
Excellent service and we would not hesitate to recommend to others.
18 décembre 2024
Avis spontané
Excellent product and service
Excellent product and service
I needed a custom larger size so used the design your rug feature : Sisal Panama New Champagne 200 x 300 cm with 8cm Tamarind Cotton Herringbone border . Toned brilliantly with our wood floor, arts and crafts chairs and table. Rug arrived in less that three weeks , very well packed . Customer service friendly, responsive and efficient. Could not be more satisfied.
21 novembre 2024
Avis spontané
Plenty of choice and good customer…
Plenty of choice and good customer service. Rug arrived as expected and looks lovely.
14 mai 2024
Avis spontané
This company offers an amazing…
This company offers an amazing selection of top quality rugs.
Ours looks stunning.
Highly recommend.
10 mai 2024
Avis spontané
Really impressed with the quality of my…
Really impressed with the quality of my rug - feels very soft underfoot. Good range of colour options on the website. Efficient delivery.
9 mai 2024
Avis spontané
Absolutely love my new sisal rug
Absolutely love my new sisal rug, it's transformed our living room! Delivery was prompt and rug arrived well packaged. Courier even helped me get it inside as it's quite large. Would definitely recommend this company!
7 mai 2024
Avis spontané
Absolutely love my new sisal rug
Absolutely love my new sisal rug, it's transformed our living room! Delivery was prompt and rug arrived well packaged.
Courier even helped me get it inside as it's quite large.
Would definitely recommend this company!
6 mai 2024
Avis spontané
Searched everywhere for a rug this…
Searched everywhere for a rug this size, so glad I found this company! Rug is perfect.
3 mai 2024
Avis spontané
excellent service throughout
excellent service throughout. Rug is perfect. looks amazing, many thanks
2 mai 2024
Avis spontané
Rug arrived quickly and was well…
Rug arrived quickly and was well packaged.
Lovely quality, very happy with it.
1 mai 2024
Avis spontané
Réponse de The Natural Rug Company
Glad to hear it! We take special care to ensure your Rug reaches you in perfect condition, every time. Thanks for the review!
These are the finest rugs I've ever…
These are the finest rugs I've ever purchased.
I have cats that adore scratching them and they've held up remarkably well without any damage.
They don't tear of fall apart and I believe fleas find them unappealing.
The selection of colors and designs is vast and they're quite reasonably priced as well. Truly a wonderful find from the natural rug company.
29 avril 2024
Avis spontané
Réponse de The Natural Rug Company
We're happy that you and your Cats have stress tested our Sisal and found it as durable as we say it is. Thanks for taking the time to review us!
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