Nc farms is great; all my products are always great. However- major problems with the shipping company. I have yet to receive a box with the plugs inside the plug trays. It’s always a jumbled mess.... Voir plus
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Lisez les avis des autres
The shopping experience and tips on growing trimmings was great. I appreciate a physical catalog In my order. One concern was that I paid for the overnight shipping but the shipment didn't a... Voir plus
L'entreprise a répondu
Our experience with NC Farms has been wonderful so far. We placed our first orders last season, and were so pleased with the handling and shape of the plants that we decided to do the bulk of our orde... Voir plus
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This was my first order from NCR. The cost of shipping was very reasonable especially considering it was delivered by their own climate controlled truck. The driver was friendly as was the office staf... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.
Coordonnées de contact
Forest Drive 4205, 28079, Indian Trail, Etats-Unis
- 800-436-6248
- orderinfo@ncfarmsinc.com
- ncfarmsinc.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Will be a lifestime customer.
They are awesome, love them! Will be a lifetime customer. I have the best looking plugs and think my customers will love the. UPS even made an error and NC farms fixed it! All worked out perfect. 10 Stars.
18 août 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Healthy, Beautiful Plants!
We received healthy, beautiful plants. Some of the plants became unrooted from the plugs and were scattered throughout the plug tray, however this could be due to rough handling during shipping. The overall quality of the plants is fantastic and we are always excited to check out the new plants we have ordered. Aside from the condition some of the plants occasionally arrive in, we are satisfied with the quality of the plants!
5 août 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear you had a delay in shipping! Once we give it to the third party carrier, it is out of our control. However, we will stand good for damages sustained to plants because of their delays. Just notify our office and we will take care of you.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Mum delivery
Everything arrived in great condition thanks to the excellent packing of the product.. all are doing well and appreciate it thank you
16 juillet 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Excellent experience
Excellent experience. Even liked how they threw in a catalog for future use.
15 juillet 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Superb company
Customer service was very helpful. They had my order ready to go when I showed up for pick up. They accommodated with every question I had and even went above and beyond to help make the visit enjoyable. Definitely will be back for more
10 juillet 2025
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
All the plants make it in great shape…
All the plants make it in great shape except for one tray. It was very in need of water. They were pretty dry. I watered them well and they're all doing great now. The tags I ordered I thought we're going to have the names of the plants on them. They were just a generic, red mum, orange mum and so on. I had to mark on every tag a number so I can keep them all separated.
12 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants! We're sorry the tags were a suprise. If you ever have questions about ordering tags and how to know which ones are generic and which ones are specific, we have a blog that walks you through that. https://articles.ncfarmsinc.com/ordering-tags-what-to-expect/
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
NC Farms
They are so helpful and encouraging! They have fantastic resources that help with plant knowledge ! All our orders have always been top notch quality!
L&B Nursery
19 juin 2025
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants were well packed
Plants were well packed. Only lost 5 plants of nearly 600. It was 100 degrees when they were shipped and arrived healthy.
25 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Dead on arrival
WE lost a total of 452 out of 800 some were missing, some had the dirt in the cell but no plant, then most arrived dead or burn up it look like.
Costumer service on the other hand was the best i have ever seen. I call to explain about my order, and they were very regretful and gave us the option to refill the order or a refund. Costumer service was great, we plan to use them again next spring,
25 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are so sorry to hear that you had a bad shipment but are glad that you had a good experience with our customer service! We appreciate your business and look forward to working with you again.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The flowering kale and flowing cabbage…
The flowering kale and flowing cabbage arrived in very poor condition. Over 1/2 of each are dead, and the rest don’t look very healthy either
27 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear your plant arrived in poor condition! We checked with the office and they said the mums came in good, but the seedlings were in bad shape. It looks like we set up a replacement order to ship the week of July 21st, which was the soonest availability. We hope that everything goes well with the new shipment. If not, please don't hesitate to reach out!
We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Will definitely be back!
We live a bit over 3 hours away, so we drive to pick up our order. When we got there, I was so incredibly pleased with how beautiful the plants were that I asked if we could buy more while we were there. Everyone was super helpful and made it happen! So so impressed and will definitely be back!
16 juin 2025
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Gorgeous plug quality
I am so impressed with the professionalism of this company and the quality of their plugs. Everything has arrived in beautiful shape and obviously packaged with care. By far the highest quality we have received from any company. We will remain loyal customers for years and couldn’t recommend North Carolina Farms more.
19 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service! We look forward to serving you again.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Both shipments had issues
I received two shipments of plugs from North Carolina Farms and both shipments. Either the last shipment was extremely damaged and two trays were completely dead and my first shipment half of my shipment was dead in the box was destroyed as with the second.
20 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear that you had a problem with your shipment. We checked with the office and found they set up a replacement for you on June 23rd. We hope that you have a good experience with that shipment.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Wonderful plants shipped quickly and…
Wonderful plants shipped quickly and packaged well.
12 mai 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
This is not your fault
This is not your fault, but in the shipping half of the plugs were jumbled together and some were broken off. The plugs came out of the holes and since there were several colors in the tray, we have now no idea which plugs are what color. Again, this was not your fault, it happened in shipping.
11 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear your box was handled carelessly. We have experienced worsening service by carriers and are trying to improve our packaging to mitigate this issue.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants looked very well considering the…
Plants looked very well considering the shipping. Some got flipped out of their cells.
5 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience with our plants! We are sorry to hear your box was handled carelessly. We have experienced worsening service by carriers and are trying to improve our packaging to mitigate this issue.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Good Plugs
Product arrived on time and in great shape. There were 2 empty cells in a tray and 3 cells with soil but no plant. Still all good.
3 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants look great
Plants look great! In shipping they got tipped but they were alright.
9 juin 2025
Avis spontané
Réponse de North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
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