Nestaway Avis 

Iam a tenant in nestaway join recent after my move-in the mattress was in bad condition and I request the nestaway team to replace it they took few days but provided the new mattress thanks for the support

I would never recommend living in a Nestaway property unless there is absolutely no other option available. Houses are in substandard condition always, maintenance requests are clearly given no priority at all, property managers are rude, disrespectful and extremely irresponsible, and don't even get me started on customer care. They create more problems than the original one or two that you reach out to them for, and it's near impossible to get real solutions out of them, impossible to get money back from them unless you spend ages chasing them down and bombard them with screenshots.

They slap all kinds of arbitrary charges on you at the time of moving out while there is no practical justification for any of them (Rs 1000~ for cleaning charges apparently, which they most definitely do not do, plus Rs 2000 for "Additional Charges" or something, and there is absolutely no transparency as to what those charges even are unless you call them and yell at them).

I have been trying to retrieve that Rs 2000 for several days now, which I was told was the utilities due to the building association/owner. The only utilities that were owed are for electricity and maintenance, which I proved to Nestaway that I paid. I still had to handle a tiresome conversation with a representative who refused to understand that nothing more is owed by me.

Other tenants that I know have lost far more money than me simply because they did not have the energy to keep following up with Nestaway. This is not an ethically run organization, and I would suggest that anyone who values their money and their energy should run in the opposite direction. I wish there was even one good thing I could say about Nestaway, but there isn't.

I am looking for a property in banglore city 2 bhk nestaway suggested me very good properties really thanks to nestaway

I was facing issue with the amenties from past 2 weeks then we have reached out to social media team
They have resolved the issues at the sort period.
Thank you for the support

I am with Nesaway for quite a long time and my experience is very very bad .
No reposne from customer care team at all .

I joined nestaway recently in banglore btm and having comfortable stay overthere it's surprising iam getting home with 20k rent budget fully furnished friendly surroundings area and it was close my office totally iam satisfied with the service of nestaway

Hello guys,
Please read this before you take service from Nestaway. I understand you are considering this, because of time crunch and moving into new place but let's admit the main reason, it is low cost. Since you want budget friendly rent, I would request you to not get into Nestaway properties. It does look like a better option than any, but trust me, there are more options than you might have researched. Nestaway is full of unprofessional peoples, except for the marketing team. They have positioned themselves as best app for rent provider. Trust me, once you take their services, you'll keep hoping for the resolution because in every flat there is an issue. Before moving in you won't detect any problems but post moving in you will find problems, to which they will fix and charge you. Nevertheless, you should not hope for refund or deposit refund, because they have not provided refund to me and to lots of other tenants. I have dif deeper into this from other tenants as well, and understood that they will not be refunding by saying that owner is denying refund. Now, if you have paid to nestaway, how owner can deny your refund. To answer this, please understand their revenue model. They don't buy flat, owner register themselves into the app and nestaway provides customer with commission and with other facilities they generate hefty revenue.
Also, good luck with their custom executive team, let's see if you can talk to these unprofessionals. They won't give you resolution, they will only delay the resolution and post the call you will receive mail that, your ticket has been resolved.

If nestaway team wants to verify then please look for my name under Nestaway ID: 388742
They just reply on review, but that doesn't necessarily mean that they will provide resolutions. It's just a gimmicks.

New update on 11 September 2024: I submitted the back details for refund on 4th September 2024 ( after paying Rs 22,700, they told me I will get refund of ~6,700), Which is still pending. On connecting with their customer executive, they told me that today they were able to verify bank details. I guess they were waiting for my call. Also, they told me that it will take 5-7 bank working days to deposit refund. (Which is 14 days after I submitted my details for refund)

My suggestion is stay away from Nestaway scam. As you all can see the comment from Nestaway about resolution, it is just their marketing gimmicks. (Meaningless, because this is to showoff that they care)

Awesome customer care experience, it’s just we need to make effort to get in touch. If we message on Twitter/X customer support calls and help resolve the issue.

Extremely Disappointed – False Promises and Poor Services

I am utterly disappointed with my experience with Nest Away Properties. From the beginning, it felt like a complete fraud. The pictures and descriptions on their website were very misleading. The property looked nothing like what was advertised. The amenities promised were either missing or in a terrible state.

The service is equally abysmal. Maintenance requests are ignored for days, and when they finally do respond, the work is subpar at best. The customer service is unresponsive and unhelpful, making the entire experience even more frustrating.

I would not recommend Nest Away to anyone. It’s a scam that lures you in with false promises and then provides substandard living conditions. Save yourself the trouble and look elsewhere for accommodation.

I tried nestaway to find a home near BTM 2 months back and experience was surprisingly good

The customer service call went smoothly and they listened to my requirements and suggested several properties.

I visited a few properties out of which some properties didn't match the online descriptions, but a few were really nice – clean and in good neighbourhoods.

Overall, I had a good experience and would recommend nestaway.

It is the worst company ever. They don't refund the security amount. They charge uncessarily for paint and repair when intially no paint was done by them. They charged for tv which is working and for cleaning charges which is not charged anywhere. Sipage issue they charged whereas it is done by the owner

Nestaway provide excellent service and support best platform to rent out

I would like to inform you that after chasing nestaway people to return my money for 15 days as a medical emergency, I did not get my money yet and my granny is shifted to normal room as I didn’t clear the balance.



Since I donot have any hope from you guys anymore I am going to sell my laptop and before selling thought of wring an email to you guys.

I also wrote a review in playstore but obviously no help



Now nestaway people has stopped picking my call and they have stopped responding to my messages long back



In app it just says within 5-7 days I will get my money but its been 15 days and I give up now.



Thanks for doing NOTHING, I will never recommend nestaway app to anybody

Also I will post this on all my social media profile and LinkedIn



Not a threat but I literally tried a lot but now this is too much

I had horrible experience with Nestaway in past 1 year

1. I signed rent agreement with nestaway for 11 month for rent of Rs 10,000 but they still increased the rent by Rs 850 within 5 months, They asked us to either leave the property or Start paying additional rent of Rs 850. As Brokerage charge is higher is Pune so I had no other options then to continue paying higher rent

2. Move Out Process :- Nestaway have given us only duration of 15 days to vacate the house eventhough their own policy says they will provide 45 days of notice

3. Deposit: Nestaway have deducted ₹13951 from my ₹20,000 deposit for miscellaneous charges like cleaning charges, Painting charges, health faucet charges etc during my move-out

4. Miscellaneous Move Out charges:
i. Cleaning charges: ₹ 1800
ii. Painting : ₹1000
iii. Health Faucet Charges: ₹501

5.Fan Charges: They have applied ₹800 for repairing the fan in common area from all 5 tenants( Total of ₹4000) for repairing a fan. A new Fan can be purchased at lower cost than ₹4000

6. Nestaway customer Service: I have tried raising multiple service request on Nestaway. Most of my tickets gets closed on 2nd-3rd Day without proper resolution.

I have attached inspection and settlement report screenshot.

I have raised multiple tickets on nestaway.
All my tickets got closed without proper resolution.
Nestaway tickets:
- CC_08755068
- CC_08755069
-CC_08754447

I have raised request 5988389 on National Consumer court

I have requested Nestaway to share Breakup of Money Deducted from My Security Deposit on my email address. But Didnt got any Response in last 1 week So I have raised Complaint on Edaakhil for the same

If Possible I would like to give -5 star. So much worst service and charges are like they are renting premium quality properties. Very very very very very............ Worstttt

Worst experience as a tenant, worst customer service.
They are playing along and never returned my deposit amount from 1.7 years and i keep calling them. Nestaway is a biggest fraud and please do not fall into this trap.

Got very good flat in indranagar all credits go to the property manager who showed me multiple flats and made me to book the best flat

I'm surprised that we have getting an rental home in Mumbai with lowest deposit and rent and have a pleasant stay over there nestaway is an best platform to rent out thanks for services

I'm rating this experience with one star simply because there isn't an option for zero. It was truly the worst experience imaginable. Not only was the furniture broken and the equipment meticulously malfunctioning, but the service executives were completely unresponsive. They didn't even make an effort to assist, and when they did, they charged exorbitant fees beyond the norm. Additionally, during move-out, they billed for services they never actually provided, such as painting and repairs. It's absurd to be charged twice for equipment repairs when it was supposedly taken care of initially.

Wanted share an experience with nestaway customer care support I was new to Bangalore and the team helped me to shortlist the property within my budget. Iam having comfortable stay in Bangalore appreciate the effort from the team.