I ordered some magic trousers and il be honest they were awfully creased. I returned them but when I mentioned this to them and explained why this was a problem for me, they were brilliant, so helpfu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts a... Voir plus
L'entreprise a répondu
I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear. The customer service is great, on the odd occasion I’ve needed to return something th... Voir plus
L'entreprise a répondu
Not only do the ordered items come beautifully packed but they are fabulous quality goods. The Coco range is incredibly good value for money and I can vouch for their fit, fabric and versatility. Shor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Niche is the sister company of Hancock and Wood who are a fourth generation family business. Our department store has been trading from the same site in Warrington, Cheshire since founded in 1914. We have developed and expanded over the years to meet the changing demands of our customers and now combine the best traditions of service with a modern twist. In July 2020 we launched our online brand Niche serving customers both nationally and in the local area, offering our latest arrivals online at affordable prices. We receive new stock several a week so there is always something new to tempt you! We pride ourselves on providing excellent customer service following the traditional service model that we adhere to within our bricks and mortar store. Unlike many faceless online companies we will resolve any issues you may have quickly and efficiently. Susie is now the fourth generation of the Hancock family to take the helm at H & W, her sons Billy and Henry aspire to take the reins of the family business in the future!
Coordonnées de contact
25-29, Bridge Street, WA1 2EZ, Warrington, Royaume-Uni
- 01925982354
- help@nicheonline.co.uk
- nicheonline.co.uk
4,6
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful items and amazing speedy…
Wonderful items and amazing speedy delivery!
8 juin 2025
Avis spontané
Réponse de Nicheonline
Thanky you so much for posting a review🥰
Very pleased with my order good quality…
Very pleased with my order good quality and quick delivery cheaper than other stores would recommend
6 juin 2025
Avis spontané
Réponse de Nicheonline
Thank you for your kind words
Excellent customer service
Ordered an Amy top yesterday arrived today. Lovely quality top and excellent customer service
6 juin 2025
Avis spontané
Réponse de Nicheonline
Thank you very much for your kind words
You’ve got to try these joggers!…
Website was so easy to browse and purchase from with speedy delivery! Love the joggers (x4 🤭) that I have received and find them super comfy - and such great value too!
15 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your lovely review🥰
Excellent customer service. m start…
Excellent customer service from start to finish and delivered super quick. Joggers themselves not the thickest I've ever worn but you get what you pay for! Would not hesitate in placing further orders.
29 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you very much for leaving a review!
Great price great quality
Order placed on 28th May, received on the 30th. Price was very reasonable for the quality of the shorts I received. They are well made, stretchy and comfortable. I dont ever wear shorts but I feel I would be confident enough to wear the ones Niche sell ie the Coco shorts.
28 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you for your lovely words😊
Excellent company
Only just discovered Niche. Love my joggers. They are so much fun and so comfortable. Cheaper than other sites too. And the delivery was very fast and items beautifully packaged. Highly recommend this company.
29 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your lovely review, it means a lot to us🥰
Magic trousers too small
I order magic trousers from this company for the first time, size 20/22. They were really small in comparison to any of my other 6 pairs of magic trousers I have bought previously from my usual retailer. I thought it was a good buy, because of the price, big mistake. Very disappointing, delivery was good, but sizes are all wrong. I will never buy from this company again.
8 avril 2025
Avis spontané
Réponse de Nicheonline
We are sorry the size 18-22 plain magic pants were not a good fit for you. I can see you have not contacted us about this or sent them back to us for a refund. You would unfortunately be outside the returns window now, as it has been over 6 weeks since your order was delivered
Great company great products
Great company great products. Love the shorts and trousers. I normally don't wear shorts as they ride up (if you know you know) the shorts I ordered don't really pleased ordered another pair and the trousers.
5 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your review!
After reading alot of 5star reviews I…
After reading alot of 5star reviews I decided to try some magic joggers. Item arrived quickly size fittings 10-16. I am size 12 and wouldn't want to put the seems to any more pressure as material is very thin. They look okay but don't believe they will last long.
23 avril 2025
Avis spontané
Réponse de Nicheonline
We are sorry you feel this way. If you wish to return them to us, we will be able to refund you for them
Fast delivery
I ordered 1 pair of the Navy joggers to try, I was not disappointed they fit lovely.
I am going to order the pink and denim colours next.
The delivery is excellent too.
Thank you.
1 mai 2025
Avis spontané
Réponse de Nicheonline
Thank you for your kind words, we are glad you had a great experience with us
Love this company the clothes fit well…
Love this company the clothes fit well and are incredibly comfy ! Can't wait to place my next order x
30 avril 2024
Avis spontané
Réponse de Nicheonline
Thank you so much for your lovelyt review
Réponse de Nicheonline
Thank you for leaving a lovely review
Fabulous Service
This is the second order placed with Niche Clothing and I haven’t been disappointed so far. The clothing is good quality, is true to size, and is reasonably priced, the delivery service is excellent, and your clothing comes nicely folded and wrapped. Wouldn’t hesitate to recommend.
25 avril 2025
Avis spontané
Réponse de Nicheonline
Thank you for taking the time to leave a review
Réponse de Nicheonline
Thank you for taking the time to leave a review
Great shopping experience
First time ordering with Niche, love their clothes, great selection and prices. Customer service is excellent, so helpful a pleasure to shop with a British company.
28 mars 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your review
First order!
I’m always sceptical about clothes that fit multiple sizes in one!
This order arrived promptly. The quality of the items is really good. 2 different styles, good fabric and colour and so soft. Both fit really well and I’d definitely be comfortable wearing all day.
The bag was excellent quality and as a gift was very happily received.
Thank you Niche for restoring confidence in buying online!
18 mars 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your lovely review, it means a lot to us!
My first order
My first order. Slight problem with delivery but it eventually arrived after Niche sorted it out for me. I am pleased with my purchase and will use Niche again. They have some lovely items and the prices are excellent.
13 décembre 2024
Avis spontané
Réponse de Nicheonline
Thank you for your review
Highly recommend Niche
Highly recommend Niche, Customer service top class, Fast delivery, Top quality clothes, My number one go to from now on when buying new clothes.
21 mars 2025
Avis spontané
Réponse de Nicheonline
Thank you so much for your kind words, we appreciate it very much
Very quick delivery and good quality…
Very quick delivery and good quality goods
17 mars 2025
Avis spontané
Réponse de Nicheonline
Thank you for your lovely review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.