Nicky Clarke Avis 

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the straighteners on in certain positions, so basically unusable. I had other problems from the get-go with them making parts of my hair smell oddly metallic and damaging my hair a lot too, but despite trying to get in contact with their customer service several times, I’ve gotten no response at all. Just a waste of money for overpriced gimmicky straighteners.

Quite a shame as my previous straighteners from them were great and lasted a long time, but clearly they don’t seem to care about product quality anymore, or even basic support.

My hair dryer started making a loud noises and a burning smell came straight away. I turned them off straight away!!! They were clearly faulty and dangerous. If I had continued to use them I saw they might have set a light or be extremely dangerous!! They are not very old and should not be faulty!!!! Not impressed!!!

I bought some infrared straighteners and was delighted with them. After 4 months of light use they’ve stopped working. I’ve emailed the company and got zero response. I’m so disappointed

I have been trying all day to get through to Customer Service on the phone and have been holding on for hours. I have sent them an email with no response. I have had three hot hair brushes from them, first one was great, the second one overheated and stopped working and the one I have now is also over heating so will only work on cool setting but even then overheats after ten minutes so it has to be switched off for a few minutes to cool down.

I have been waiting for a replacement product to be sent out since making a complaint in April , ever since this was confirmed by email and calling customer service so many times still no response the product blew up whilst my daughter was drying her hair and sent videos etc absolutely shocking

Everything was fine in respect of ordering and delivery but when my wife opened her Christmas present there was no nozzle present in the box. The packaging gave the indication it may have been a a previous return. The hair dryer is working fine but without a nozzle.

Cliff Gregory

Good value and speedy delivery

Lovely product excellent service next day delivery,would definitely recommend.

First time ordering direct. Website was user friendly. Didn’t take long to find what I wanted cheaper price than the shops and speedy delivery.

I got a reply to my query

Products arrived really quickly well packaged and as described

Love Craig he’s awesome always does my hair beautifully I don’t even have to show him what I want he just does his magic….. lovely atmosphere friendly and attentive…. Perfect 👌

Its a christmas present so I cant comment on the item itself but delivery was very good as was the price of the items

Very pleased with my new travel hair dryer. I will b using it at home too as it is super efficient, light weight and the cable is a perfect length.
Ordering and delivery was excellent.
Many thanks, Nicky Clarke, for an excellent product!

I am still waiting for a response from Head Office regarding the hairdryer being delivered in a damaged box and therefore being ungiftable. I currently own an expensive ornamental hairdryer!

Delivery was very prompt. The product has an issue with the brush. Depending on how you turn the brush it can become loose from its fixing. This means you have to twist it back on but brush is extremely hot therefore twisting it is very difficult

I ordered a new hairdryer from Nicky Clarke company during the morning of Monday 28th October. I received an invoice with an order no. I am still waiting for delivery. Having contacted their customer services I was directed to a distribution company who knew nothing about my order. They sent me back to Nicky Clarke who I contacted again on Friday 1st November. I have received nothing from them and have now asked for my money back. The service was poor and I am not very happy.