NIKITA Avis 1 127

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was inundated with ads for the pain free ear cuff and as an avid piercing lover I had to give it a go, I actually didn't have much faith in it, I try to gravitate my shopping towards independent... Voir plus

Noté 5 sur 5 étoiles

My wife loved the ear ring we got her for her birthday, fits perfect and a good quality. Really like the customer approach of the business, with a free chain on offer and great engagement

Noté 5 sur 5 étoiles

Beautiful silver coloured ear cuffs which are so comfortable that I actually forgot I was wearing them! No pinching .. no pain! Came with a free necklace which is also gorgeous but broke after 2 wears... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased the coloured stone ear cuffs, they look lovely on and do not pinch, making them very comfortable to wear. Very pleased with the quality and delivered very quickly.

À propos de l'entreprise

  1. Bijouterie
  2. Boutique de cadeaux
  3. Magasin d'ameublement et de décoration

Écrit par l'entreprise

Empowering jewellery & home décor for women. A proud independent, sustainable, female-owned brand. Specialising in quality 18k plated, water-resistant affirmation jewellery as well as quirky, uplifting homeware.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy with the quality

Happy with the quality, it looks nice and it arrived super fast!

11 décembre 2025
Avis spontané
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Réponse de NIKITA

Hi Beth,

Thank you! We’re so glad you’re happy with it and that it arrived quickly.

Warm regards,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Highly recommended *****

Having just ordered my 3rd ear cuff, I can highly recommend them. They are extremely comfortable to wear, they are secure and look fantastic *****

12 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey Joanne,

We’re so glad to hear that! Thank you for your continued support and for recommending our ear cuffs, they really mean a lot to us! xx

Noté 5 sur 5 étoiles

Best quality products!!

I’ve bought from Nikita for a while now and all her products are absolutely fabulous and good quality! I have recent bought the ear cuffs and they are as expected and more. They are pain free and absolutely beautiful!

11 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey Natasha,


Thank you for your amazing feedback! We’re so happy the ear cuffs hit the sweet spot - pain-free and beautiful. We can’t wait to see you back for your next stunning fix!

With love,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Stunning ear cuff

Wonderful ear cuff - beautiful design and colour is stunning. Love the hinge - such a fantastic feature.

10 décembre 2025
Avis spontané
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Réponse de NIKITA

Hi Laura,

Thank you so much for your lovely feedback! We’re thrilled you love the ear cuff - it means a lot to us! xx

Noté 5 sur 5 étoiles

Nikita is a company that truly goes above and beyond.

My last review was a 1-star based on what I thought was, very surprisingly, quite negligent customer service. I would like to unequivocally rescind that review after learning that there was quite a few attempts to reach out to me by the team at Nikita to make right the issues I was having. For whatever reason I was not receiving any communication from them but they persevered and finally got to me through a different source! The team have kindly offered to replace the necklace that broke and I greatly appreciate it. Faith restored!!☺️

9 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey Christi,

Thanks so much for taking the time to update your review! We really appreciate your patience and are delighted you’re happy with the resolution.

With lots of love,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Ear Cuff Purchase …

I bought a beautiful ear cuff from Nikita my first purchase. It came with in lovely packaging and also a free chain and jewellery storage box. I am so pleased with my purchase, the ear cuff is really nice and such good quality.

7 décembre 2025
Avis spontané
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Réponse de NIKITA

Hi Georgina,

Thank you so much for your lovely feedback! I’m thrilled to hear that you’re happy with your ear cuff and enjoyed the packaging and extras. Your support means the world to us, and we can’t wait to delight you again with more pieces in the future!

Best regards,
Lily

Noté 5 sur 5 étoiles

Second purchase

Have purchased jewellery for myself on the past, have now placed another order to gift to family. Great quality.

6 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey,

Thank you so much for your lovely review! We’re so glad you’re happy with your jewellery and that you’re sharing it with your family. We really appreciate your support!

With love,
Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

Great items

I ordered the ear cuff over the black Friday sale. I also decided to do the lucky dip.
My order was dispatched and arrived quickly. The ear cuff is beautiful and although not worn yet, my first impressions were good.
I also got a free chain and got the marble jewellery box as my lucky dip price which was beautiful! Happy with my purchase!

28 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey RT,

Thank you so much for your wonderful review! ✨ We’re thrilled to hear you love your ear cuff and that your lucky dip and free chain were a hit too. It means so much to us that you’re happy with your purchase - enjoy your new jewellery!

Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

Outstanding customer care

I bought a pair of beautiful earrings for my daughter’s wedding. Unfortunately I was sent gold earrings rather than the rose gold I had ordered
I contacted Nikita immediately on their arrival and they were outstanding with their customer care
I received a lovely apology and also had the correct pair of earrings delivered within 36 hours of my notification to them
I can honestly say they are the best company I have dealt with as regards a very efficient and caring customer service
Thank you so much again, specially to you Lily

3 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey,

Thank you so much for your kind words! We’re so glad we could sort the mix-up quickly and that you’re happy with the earrings. Wishing your daughter a wonderful wedding day! ✨

With love,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Great customer service! Fast replies, going the extra mile, shipping quickly

Great customer service! Very fast response time and going the extra mile for their customers. Order dispatched within 30 minutes.

In my case, one of their products was out of stock online. After I asked about it, they were able to find one last unit that they could deliver. Furthermore since I needed it delivered quickly, they were able to dispatch within 30 minutes of me making the order online.

I am very happy with this company and customer support!
Thanks Lily :)

3 décembre 2025
Avis spontané
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Réponse de NIKITA

Hey Jacopo,

Thank you so much for your kind words! We love helping our customers whenever we can, and it’s so lovely to hear you’re happy with your order and our support.

With lots of love,
Lily x
NIKITA Customer Care

Noté 4 sur 5 étoiles

Good product but only 3 gift boxes sent…

Good product but only 3 gift boxes sent for 6 ear cuffs & only one “how to wear” leaflet - as 5 of these are gifts I’ll have to make/find some gift boxes & find a printer.
The £5 “lucky dip” was earrings that are too ugly/chunky for me so will have to be re-gifted or donated.

25 novembre 2025
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Réponse de NIKITA

Hey Susan,

Thank you so much for your feedback - I’m really sorry to hear about the issues with your order. We always want to make sure our customers are happy and try our best to make things right.

We’ve already reached out with a solution, as we love helping wherever we can to make things better.

Please don’t hesitate to let us know if there’s anything else we can do - we’re always happy to help!

Warm wishes,
Lily xx
NIKITA Customer Care

Noté 5 sur 5 étoiles

silver sparkly ear cuffs

Purchased 3 silver sparkly ear cuffs, not only were they great value (they were 3 for 2) they feel great quality and are comfortable to wear. Speedy delivery. I love them.

30 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey Lorna,

Thank you so much for your kind feedback! We’re so glad you love your ear cuffs and that they arrived quickly.

With lots of love,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

This is my new fav shop!

This is my new fav shop!!
The products are amazing and I will definitely be purchasing more.

25 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey Alexis,

Thank you so much! We’re thrilled to hear you’re loving our products and can’t wait to welcome you back for more. ❤️

With lots of love,
Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

Ear cuff is amazing and the brand is wonderful

Ordered after seeing ads on Facebook. Was genuinely nervous that this might be some rubbish from China but after looking into the brand, it appeared genuine. Order was delivered in 48 hours and it’s amazing!! I can’t get any piercings to heal now and ear cuffs always throb. I’ve had this on all day and I forgot I was wearing it. It’s so comfy. I’ll be ordering a 2nd! Packaging was beautiful. Really pleased.

26 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey Joanna,

Thank you so much for your lovely review. We're thrilled you gave us a try - welcome to the NIKITA fam! So glad your cuff feels fabulous as it looks. Can't wait to treat you again with your next order.

Many thanks,
Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

Quality pieces to make a statement in my collection

Website was really easy to navigate, pieces arrived super quick and they are so nice! The quality is evident. Each feel really weighted and not flimsy. The ear cuffs are super cute! I’ve never had any extra piercings and these allow me to have the experience without the pain. Really are lightweight to wear. Got the I am rebellious pendant too that came with a chain. The pendant looks beautifully solid and lush, really pleased with all my items 🙌

23 novembre 2025
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Réponse de NIKITA

Hey Meera,

Thank you so much for your beautiful review! We’re delighted to hear that you’re loving your pieces, from the ear cuffs to the I Am Rebellious pendant. It means the world to our small, female-owned business. Enjoy your new jewellery!

With lots of love,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Quality pieces to make a statement in my collection

Website was really easy to navigate, pieces arrived super quick and they are so nice! The quality is evident. Each feel really weighted and not flimsy. The ear cuffs are super cute! I’ve never had any extra piercings and these allow me to have the experience without the pain. Really are lightweight to wear. Got the I am rebellious pendant too that came with a chain. The pendant looks beautifully solid and lush, really pleased with all my items 🙌

23 novembre 2025
Avis spontané
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Réponse de NIKITA

Ahh thank you so much for your lovely review! We're so happy to hear you’re loving your pieces - especially the ear cuffs and pendant! Can’t wait to see what you pick up from us next… we’ll be ready to add a stunning new piece to your collection! ✨

With love,
Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

My new favourite place to shop!

My new favourite place to shop!! Ordered a cuff and it arrived within 48 hours and is quality beyond words! It also came with a beautiful surprise necklace, camera protector for my laptop and a marble make up organiser 🥰. Quality items and super quick shipping! So reasonably priced too!! I would 100% recommend for yourself or a gift for others. The items arrived in beautiful little gift boxes and bags too. Get shopping! 🥰❤️

17 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey Natalie

Thank you so much for your lovely review! 🥰 We’re thrilled you loved your order and the little extras.

We can’t wait to see you back in store soon… Christmas is just around the corner 👀

With love,
Lily x
NIKITA Customer Care

Noté 5 sur 5 étoiles

Came quickly and very personalised…

Came quickly and very personalised service and the ear cuff was beautiful however lost it within 3 hours of wearing it . Shame because it was lovely and painless but an expensive wear for three hours of use. As an ear cuff wearer when my hair is up I know how painful they can become so I was very excited about being able to wear this accessory all day but as I couldn’t feel it at all I realised after 3 hours it was no longer there . After searching for it I could not find it so difficult to know how long it actually did stay on x however after the company heard I had lost it they were quickly in touch and very kindly explained it must have been faulty and sent me a replacement. Lily was absolutely amazing and kept me updated until it arrived . What a fantastic service from this company and I will certainly have no hesitation in shopping with them again. The cuff that arrived is much tighter so the other must have been faulty and it looks beautiful on . Very happy . Thank you 🙏

19 novembre 2025
Avis spontané
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Réponse de NIKITA

Hi Donna,

Thank you so much for sharing your thoughts. I’m really sorry to hear that your ear cuff was lost. I totally get how disappointing that must have been, especially since you were excited to wear it.

We’ve already been in touch via email and hope the matter has now been resolved for you. I hope that your replacement finds you soon! Your feedback really means a lot to us, and we truly appreciate your support. 💛

Warmly,
Lily
NIKITA Customer Care

Noté 5 sur 5 étoiles

Immediate dispatch and delivery within…

Immediate dispatch and delivery within 24 hours-and a gorgeous product

14 novembre 2025
Avis spontané
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Réponse de NIKITA

Hey Anthea,

So happy to hear it arrived quickly and that you love it 💛

With love,
Lily x
NIKITA Customer Care

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