The prompt online service from Erica has been amazing. I cannot stress enough that in the past other companies have been difficult to respond to my queries so it’s really refreshing that Nordic S... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I am a very happy customer, Kristina helped me by answering questions I needed to know , very friendly and will definitely be purchasing again from Nordic Sculpt, when I need to purchase pads and oth... Voir plus
It's my 3rd device since December as the other two just stopped working. Grateful of the no cost replacements, so just holding my breath. This delay in replacement has interfered with the smooth actio... Voir plus
Erika has been extremely professional in helping me with my complaints. She offers straight away assistance with a solution. The product has just arrived , it looks good however not too sure on resu... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
636 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great customer service
Great customer service
Jhon keep up the good work, fast reply when I query about my order
16 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Leti,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon provided such a fast and helpful response to your order query.
Our team knows how important it is to stay informed about your delivery, and Jhon takes great pride in making sure those updates happen quickly. I’ll be sure to pass your encouragement along to him—he’ll be motivated to keep up the great work!
If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fabulous customer service
Buying stuff online is very much in trend but having such a wonderful customer care service is not that common. I love your swift reply and response with personal touch which makes it special .. Rex thanks so much for your swift and kind feedback.
18 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you so much for the 5-star review! You are absolutely right—while online shopping is the norm, we believe that a personal, human touch should never go out of style.
I am so happy to hear that Rex provided such a swift and kind response. He truly cares about making every interaction special, and I’ll be sure to pass your lovely feedback along to him. We are grateful to have you as a customer!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Website suggests delivery to the uk in…
Website suggests delivery to the uk in 1-3 working days … once you get confirmation everything changes … I’ve been waiting 10 days and just getting a “processing your order”
17 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Tracey,
I am very sorry for the frustration caused by the discrepancy in our delivery timelines. We aim for 9-11 working days for UK delivery as stated on our Delivery Policy here (https://nordicsculpt.com/blogs/blog/delivery-and-shipping-policy), but unfortunately, global supply chain issues and a delay in our latest stock arrival have pushed our timelines further than we ever intended. Upon checking, your order is still within our delivery timeframe and due for delivery today, 19 March.
This is not the standard we strive for, and I apologize for the lack of updates during the 'processing' stage. I have personally stepped in to review your order and have reached out to you via email just now to provide a personal resolution and make this right for you.
Thank you for your patience as we navigate these logistics challenges.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Review
I placed an order but due to unforeseen circumstances the delivery couldn’t be completed. The team apologized and canceled the order, and they informed me that the refund will be processed. Thank you for the good communication and professional service, especially Erika.
17 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maryam,
Thank you so much for the 4-star review and for your kind words regarding our communication!
I am very sorry that unforeseen circumstances prevented your delivery from being completed this time, but I am glad to hear that Erika and the rest of our team were able to assist you professionally. We truly strive to make every interaction—even cancellations—as smooth and transparent as possible.
Your refund is being handled with priority, and we hope to have the opportunity to serve you again under better circumstances in the future!
If you have any further questions or need assistance, please don't hesitate to reach out to us anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Quick help support
Kristina from Customer Support was very helpful and my request was handled very quickly! I am still waiting for my order to be delivered and hope i will enjoy it and see the benefits and results as advertised!
10 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Hanna,
Thank you so much for the 5-star review! We are happy to hear that Kristina was able to provide you with such quick and helpful support.
We are just as excited as you are for your order to arrive! We truly believe you’re going to love the benefits and results of your Nordic Sculpt journey. Kristina and the rest of our team are always here if you need any tips or guidance once your package lands on your doorstep.
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing service received from Jhon.
9 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Adel,
Thank you so much for the 5-star review! We are absolutely glad to hear that you received such amazing service from Jhon.
He always goes above and beyond to make sure our customers are well taken care of, and I’ll be sure to pass your kind words along to him—he’ll be so happy to know he made such a positive impression!
If you ever have more questions or need any further assistance as you continue your journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Réponse de Nordic Sculpt
Hi Mari,
Thank you so much for the 5-star review! We are delighted to hear that you found Erika so helpful and cooperative.
She takes great pride in supporting our customers through every step of their journey, and I’ll be sure to pass your kind words along to her—it will definitely make her day!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast delivery
Fast delivery, fast response. I had a problem with device. They sent me immediately new one. Thanks to Erica operater.
12 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lara,
Thank you so much for the 5-star review! We are so glad to hear that we could get a replacement device out to you immediately and provide the fast support you deserve.
I’ll be sure to pass your kind words along to Erica—she always strives to resolve any issues quickly and efficiently, and she’ll be thrilled to know she made your experience a positive one. We’re happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Heavy
Disappointing. The device is too heavy and the grip too uncomfortable. My thumbs were too painful after one use, I have tried to go on for a week but I had to apply ice on my hands after each use . So I requested a refund, as their page says: simply contact us at support@ to initiate a hassle-free return—no questions asked.
Well: they asked me to insist trying it and then they told me that the return was not free!!!! I had to pay for it. Or they could give me 10 Euros. But in the end the manager offered a full refund. Thank you
1 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Marilu,
I am very sorry to hear that the BodySculpt 1.0 was uncomfortable for you to use. Customer comfort and hand health are incredibly important to us, and it sounds like this specific design was not the right fit for your needs.
I also want to apologize for the confusion regarding our 'No Questions Asked' return policy. We should have made the process much smoother for you from the start. I have personally stepped in to resolve this immediately.
I have just reached out to you via email to ensure you receive a full resolution without any further stress or costs. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Happy with help that Kristina was able…
Happy with help that Kristina was able to provide me with in response to my question/ concerns.
11 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Shirley,
Thank you so much for the 5-star review! We are so happy to hear that Kristina was able to provide the help and clarity you needed.
Addressing our customers' questions and concerns with care is exactly what we strive for, and I’ll be sure to pass your kind words along to Kristina—she’ll be delighted to know she made such a positive impact on your experience!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service! Jhon was amazing to work with. Very helpful, prompt, and caring!
11 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Danielle,
Thank you so much for the 5-star review! We are absolutely glad to hear that you had such a wonderful experience working with Jhon.
He truly is amazing, and I’ll be sure to pass along your kind words to him—he’ll be so happy to know his prompt and caring support made such a positive impact on your day! We are so glad to have you as part of the Nordic Sculpt family.
If you ever need anything else or have more questions, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Company and Products
Great Company and Products! I was partially impressed with their Customer Service. Jhon, customer service manager, sent me a personalized email regarding my order and followed through within less than 24 hours. Highly recommend!
12 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Bermuda,
Thank you so much for the 5-star review! We are happy to hear that you had such a positive experience with our products and our team.
Providing that personalized, 24-hour follow-through is exactly what we aim for, and I’ll be sure to pass your kind words along to Jhon. He takes great pride in ensuring our customers are well taken care of, and he’ll be delighted to know his email made such an impression!
We’re so grateful for your recommendation. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My device stopped working after a…
My device stopped working after a couple of weeks. As soon as I contacted them they sent me a replacement the next day. Shout out to Kristina and Jhon.
12 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Ashley,
Thank you so much for the 5-star review! While we’re sorry to hear your original device had an issue, we are so glad Kristina and Jhon were able to jump in and get a replacement sent out to you the very next day.
Providing that kind of peace of mind is exactly what we strive for, and I’ll be sure to give both Kristina and Jhon a huge shout-out for their quick work. We’re so happy to have you back on track with your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fantastic product
Fantastic product, speedy delivery and packaged perfect, thank you Jhon for your feedback
10 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Colleen,
Thank you so much for the 5-star review! We are happy to hear that you’re loving the product and that it arrived quickly and in perfect condition.
I will be sure to pass your thanks along to Jhon—he always strives to provide helpful feedback and support, and he’ll be so happy to know he made your experience a positive one. We’re grateful to have you as part of the Nordic Sculpt family!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Doesn’t work
Firstly, 5 stars to customer service but 0 stars to the products. I purchased the bodysculpt and bodycup during Black Friday sales last year and have been using the bodysculpt 4-5 times a week since (3 times for bodycup). My honest feedback? Very disappointed. My loose belly and stretch marks from pregnancies are still so visible. I do work out 5 days a week at my local gym so it’s not like I’m just relying on their gadget. I’m still using it now, 4-5 times a week, hoping to see changes! Where is my smooth skin that you promised? 😢
12 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi CT,
First, I want to sincerely thank you for your kind words regarding our customer service team. We truly strive to be there for our customers every step of the way.
I am, however, very sorry to hear that you haven't seen the specific results you were hoping for with your pregnancy stretch marks and skin tightening. We know how much effort you are putting in, especially with your dedicated 5-day gym routine! While many users see changes within the first few months, every body's skin elasticity and healing process is unique.
I have personally reached out to you via email to discuss your journey further and see how we can best support you and improve your experience with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bye Bye Foopa!!!!
Kristina and Jhon have gone above and beyond to reassure me that my order is on the way and also thanked me for my order. I am thrilled my order is on the way and am looking forward to starting my new journey
10 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Veronica,
We love that energy! Thank you so much for the 5-star review—we are just as excited as you are for your new journey to begin!
I’m so glad to hear that Kristina and Jhon were able to provide that extra reassurance and support while your order is on its way. They truly care about every single customer, and I’ll be sure to pass your kind words along to them both.
We can’t wait for you to get started! If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer support
Thank you to the customer team for great service in my issues. Now I am happy to provide 5 stars review…
8 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Monika,
I am very sorry for the frustration caused by the cancellation process and the delay in our follow-up regarding the compensation offered. This is not the level of service we aim to provide.
To clarify, once an order is 'processed,' it is sent immediately to our fulfillment center to ensure fast shipping, which often makes it impossible to pull back from the logistics chain—even if the tracking email follows a day or two later. However, that is no excuse for a lack of communication regarding your compensation.
I have personally reached out to you via email just now to resolve this and ensure the promised compensation is handled immediately. Thank you for your patience while I make this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty goods sent out replacement…
Faulty goods sent out replacement waited another 2 weeks again faulty asked for refund after 20 emails and they want to deduct £20 from it for posting faulty goods twice. Avoid this company absolute scammers
11 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jason,
I am truly sorry for the experience you’ve had with your replacements and the frustration caused by our refund process. This is not the standard of service we strive for at Nordic Sculpt.
I want to clarify that we do not believe in charging our customers for shipping or handling on faulty items. I have personally stepped in to review your case.
I have just reached out to you personally via email to confirm the details and ensure this is resolved to your total satisfaction. Thank you for your patience while I put this right.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erica was Brillant
Erica was Brillant, answered all my questions I had, very promptly. Excellent customer service
4 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Eve,
Thank you so much for the 5-star review! We are happy to hear that Erika was able to provide such brilliant and prompt support for you.
Answering your questions quickly and thoroughly is exactly what we aim for, and I’ll be sure to pass your kind words along to her—she’ll be so happy to know she made your experience excellent!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika & Jhon Top Rated Customer Service
Erika & Jhon were amazing! I emailed my situation regarding a broken motor on my device & they immediately emailed a response with assistance. They never stopped responding until my situation was resolved by providing a replacement. Great customer service representatives. Truly an asset to NordicSculpt & how much you all care about your customers.
Thank you Erika & Jhon.
Marianne Cornacchione
7 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Marianne,
Thank you so much for the 5-star review! We are absolutely glad to hear that Erika and Jhon were able to provide such a seamless and caring experience for you.
Resolving a broken motor can be a stressful situation, but we believe that our customers should never have to worry. I will be sure to share your wonderful feedback with both Erika and Jhon—they truly are assets to our team, and they’ll be so happy to know they got your situation resolved and earned your trust.
We’re so glad to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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