It's my 3rd device since December as the other two just stopped working. Grateful of the no cost replacements, so just holding my breath. This delay in replacement has interfered with the smooth actio... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am a very happy customer, Kristina helped me by answering questions I needed to know , very friendly and will definitely be purchasing again from Nordic Sculpt, when I need to purchase pads and oth... Voir plus
Erika has been extremely professional in helping me with my complaints. She offers straight away assistance with a solution. The product has just arrived , it looks good however not too sure on resu... Voir plus
Kristina was great. She explained everything in a clear manner and didn’t try to push any sales o me! Most of these click bait online stores will do anything to make a sale, but in this case the a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
635 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Rex was very prompt and helpful with my…
Rex was very prompt and helpful with my questions.
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sharon,
Thank you for the 5-star review! I’m so happy to hear that Rex was prompt and helpful in answering your questions.
Providing quick and clear information is what we aim for, and I’ll be sure to pass your feedback along to him! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Waste of money broke after 2 uses
Waste of money broke after 2 uses. Terrible customer service hard to get refund.
1 octobre 2025
Avis spontané
Réponse de Nordic Sculpt
Hi Julie,
I am very sorry to hear that your device stopped working so soon; this is certainly not the quality we expect for our customers.
I have attempted to locate your order to resolve this, but I cannot find a record under your name, and I haven't received a response to the information request I sent you via Trustpilot. We want to make this right, but we need your order details to do so.
Please contact us directly at support@nordicsculpt.com and mention my name, Arnold. I would be glad to personally handle this, arrange a replacement or refund, and improve your experience with us immediately.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Wonderful experiance
Respected my experiance is wonderful. It was imposible to deliver my order to my address and in 36 hours I was informed and my order was cancelled. I got all money back in 2 days. I have great experiance in comunication with John. Thanks for Your profesional approch and work.
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Aneta,
Thank you for the 5-star review! I am so glad to hear that even though we couldn't complete the delivery, John made the cancellation and refund process seamless for you.
We believe that professional communication and quick resolutions are just as important as the products themselves. I’ll be sure to pass your kind words along to John! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever decide to try our products again or have any further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had a defective machine and they sent…
I had a defective machine and they sent me a brand new machine at no cost to me. Thank you John and Rex
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lauren,
Thank you for the 5-star review! I’m so glad to hear that Jhon and Rex were able to get that replacement sorted for you quickly and at no extra cost. We stand behind our products, and we want to make sure you have a working machine to reach your goals!
I’ll be sure to pass your thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina and Erika where quick to help…
Kristina and Erika where quick to help and respond to clarify questions regarding my order. Offered help and guidance. Very much appreciate them.
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Michelle,
Thank you for the 5-star review! I’m so happy to hear that Kristina and Erika were able to provide the quick responses and guidance you needed for your order.
Clarifying those early questions is so important, and I’ll be sure to pass your appreciation along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you need any more help or guidance as you receive and start using your order!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Hi I would just like to say John and…
Hi I would just like to say John and Rex were brilliant with my query I had on my device, they were efficient and very friendly and I can’t say anything but good on the customer service. Thank you. 🤩
9 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so happy to hear that Jhon and Rex teamed up to provide you with such efficient and friendly service. 🤩
We strive for nothing but the best for our customers, so your kind words truly mean a lot to the team. I’ll be sure to pass your thanks along to both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Jhon when
Great customer service from Jhon when making enquiry to buy the product
9 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Dina,
Thank you for the 5-star review! I’m so glad to hear that Jhon provided such a great experience while you were looking into our products.
We want our customers to feel informed and confident before they even make a purchase, so it’s wonderful to know Jhon was there to help. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions or need any assistance once your order arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great device and customer service!
I've been using my Nordic sculpt device for a little while now and am happy with the results so far. My machine stopped working so I contacted their customer service team and was helped by Jhon, who got a replacement sorted the same day. Very impressed with how quickly it was sorted out! Very happy with the service all around!
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jenny,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing great results with your Nordic Sculpt—that is exactly what we love to hear.
I’m also glad Jhon was able to jump in and get your replacement sorted the very same day. We want to make sure your progress isn’t interrupted! I'll be sure to pass your praise along to him. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Outstanding customer service!
When my product stopped functioning, Jhon at NordicSculpt was so helpful and efficient in replying to my concerns! I sent videos as requested and got back timely replies. They are sending a replacement at no cost to me and no need to send the faulty product back. I’m really looking forward to continuing my journey with Nordic Sculpt and smoothing out my problem areas. So far the service has been excellent! Jhon is an amazing customer representative. 😄💃🏼🌟
8 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Elizabeth,
Thank you for such a vibrant 5-star review! I’m so happy to hear that Jhon made the replacement process smooth and stress-free for you. We want you to focus on your results, not on troubleshooting, so I’m glad we could get that new device out to you quickly!
I’ll be sure to share your kind words with Jhon—he’ll be thrilled to know he helped you get back on track with your journey. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you work toward those smoothing results.
Enjoy your new device!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Customer Service
Kristina and Jhon were incredibly helpful and supportive throughout this process. They both handled my issue quickly, kept me informed, and made everything easy and stress‑free. I really appreciate their help and great customer service. Thank you again!
6 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sally,
Thank you so much for the 5-star review! I’m happy to hear that Kristina and Jhon worked together to make your experience smooth and stress-free.
We know that having multiple people involved can sometimes be confusing, so I’m glad they kept you well-informed and resolved everything quickly. I’ll be sure to share your kind words with both of them! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fake company
This company is based in China. Ships items weeks after the estimated delivery time. The products are cheap designs you can buy for 1/8 of the price elsewhere. They don't provide the free gifts and 100 day guarantee is false. Luckily I paid via PayPal and have been assured that I will get a full refund. But the company are dragging out the process. Please look up online as they are banned from trust pilot for fake reviews.
I intend to post this constantly until they authorize my refund.
Luckily PayPal sided in my favor and granted a refund. Despite the company trying to refuse this.
As for the reply to this review. I have been emailing back and forth for weeks so they know my email and order number. I ordered direct so no. There is no chance that a fake company is involved.
6 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Hannah,
I am sincerely sorry to hear about this experience, but I would like to clarify some information to help you. After a thorough search, we cannot find an account or order under this name or email in our system. It is very common for 'copycat' websites to use our name and images to sell low-quality imitations, which often leads to the shipping delays and missing gifts you described. We are an active and verified brand, and we want to ensure you are dealing with the official Nordic Sculpt.
I have reached out to you personally via the email provided here to investigate this further. If you can provide your order number, I would be glad to help you resolve this and improve your experience, even if you accidentally purchased from a different site.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I finally received the product after…
I finally received the product after almost 4 weeks of waiting for it. Jhon was very helpful and was able to check on my order. Since I just received my order I’ll be trying it and let you know how everything goes. I’m giving 4 stars only because it took too long to get it. My star rating might change after I try the product for a month.
30 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you for the 4-star review! I’m so glad to hear that Jhon was able to assist you and keep you updated while you waited for your order to arrive.
I sincerely apologize for the delay in shipping. We always aim to get our products into our customers' hands as quickly as possible, and I appreciate your patience during those four weeks.
We are excited for you to start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions during your first month of use. We look forward to hearing about your results!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Good customer service from Erika
Good customer service from Erika. I had emailed as tracking wasn’t showing, she replied quickly and went further 2 days later to email again checking I had received it 👍
2 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Julie,
Thank you for the 5-star review! I’m so happy to hear that Erika not only cleared up your tracking query but also took the extra step to follow up and ensure your parcel arrived safely. 👍
We aim for that level of proactive care with every order. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions as you start using your order!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic sculpt
Had an issue with the machine and contacted nordic sculpt within 24h I had a very quick response and within 48h my issue was resolved...I cannot say enough how helpful all of customer service was especially Erika she delt with the issue straight away and all was resolved 👏👏definitely 10/10....thank you
3 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Esther,
Thank you for the 10/10 rating! I’m so impressed to hear that your issue was fully resolved within 48 hours. Erika is fantastic at jumping into action, and I’ll be sure to pass your high praise along to her and the rest of the team. 👏👏
We want your experience with your machine to be seamless, so please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic revue
Kristina got back to me very quickly and offered help whenever I need.
2 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Joanne,
Thank you for the 5-star review! I’m so glad to hear that Kristina got back to you quickly and made sure you felt supported.
We aim to be there for our customers every step of the way, so it’s great to know she hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Customer service From Rex..
Great Customer service From Rex... Thank you for you're help and support. :)
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi RBS,
Thank you for the 5-star rating! I’m so happy to hear that Rex provided the help and support you needed. We love seeing that smiley face!
I’ll be sure to pass your thanks along to him—it really motivates the team. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or just want to share your progress.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service
Brilliant customer service, my Nordic sculpt device broke and they quickly responded and sent a replacement. They recently contacted me to hear about my experience and results after approximately 6 weeks of using Nordic sculpt. I haven’t yet started seeing noticeable improvements and Rex from customer service promptly answered my questions and also sent me recommendations. I will follow their advice and post a review in a couple of weeks regarding my results.
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Fi,
Thank you for this detailed 5-star review! I’m so glad to hear that Rex has been such a great support, from quickly handling your replacement to providing expert recommendations for your 6-week progress check-in.
Results can vary, and sometimes a few personalized tips are all it takes to get things moving. I’ll be sure to pass your feedback to Rex—he’ll be excited to hear how you get on! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions as you follow those recommendations.
We look forward to your next update!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Replacement
I bought my hand set November last year and it has just broken. I immediately emailed and Rex sorted my problem out immediately with a replacement. Rex was very efficient and professional aswel as extremely helpful so thank you Rex!
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so glad to hear that Rex was able to step in and provide such an efficient and professional solution for you. We stand by the quality of our handsets, and I'm happy we could get a replacement sorted out immediately.
I’ll be sure to share your thanks with Rex! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Thank you Kristine for all you support…
Thank you Kristine for all you support and quick reply. Your customer service is way and beyond.
30 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Karen,
Thank you so much for the 5-star review! I am glad to hear that Kristina provided such exceptional support and quick replies.
"Above and beyond" is exactly what we strive for, and I’ll be sure to share your appreciation with her! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Top notch customer service
I received my order and only part of it had shipped. I was unaware that it was being sent in two parts. I emailed the support team with my concern that I was missing a product and had a response right away. She explained the situation, apologized and assured me that it was on its way. My correspondence with Kristina was first class customer service. Great company
31 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lisa,
Thank you for sharing your experience! I’m so glad Kristina was able to provide first-class service and clear up the confusion regarding your split shipment. We sometimes ship items separately to get them to you as fast as possible, and I’m happy to hear you felt well-supported throughout the process.
I’ll be sure to pass your kind words along to Kristina! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need an update on the second part of your order or have any other questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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